We are platinum members and received an upgraded room which was a good size for two people. Room was clean, but we did not have a view of the Lake which was a bummer. All kitchen utensils were clean but there are no extras in terms of goods, no robes, no hair dryer etc. and we were surprised that there... More

We are owners at other Marriott Vacation Club properties, and this was our very first visit to Tahoe. We had a 1 bdrm unit Based on recommendations from others, we requested a room in the main (Sierra) building, facing the pool and near the elevator. All these requests were met. I had also asked for a high floor and we... More

We stayed for 8 nights as a timeshare exchange and paid one night. June2-11 2013. The resort is spotlessly clean. Room was ready on time and very comfortable for 2 guests. I would not reccomend this unit for 4 guests. Too small. We were in a studio with king bed, pull out couch, small table, two chairs. Only enough silver... More

We were at first concerned that this lodge was right on the strip with the casinos, but once you are inside the lodge that opens into Heavenly Village on the California side you can relax in the atmosphere of a busy but customer service -,oriented lodge. Highly recommend the hotel-sponsored Tahoe Rim hike with a guide but only if you... More

The only reason I come back to this hotel is because of it's location. The rooms are often in disrepair (missing lightbulbs, showerheads hanging, etc) and the service at the front desk is TERRIBLE. It seems as if the person who is helping me is always a trainee. Check out is at 10 am and IF they honor a late... More

Stayed for 5 days and had a hard time finding the entrance to the Lodge every time. Poorly marked entrance. Once you find the entrance you are greated by very friendly and helpfull hotel staff. We had a very pleasant stay. The Lodge is clean. It may be newly remodeled . We were in a one bedroom that had a... More

Having stayed at Vacation Club properties a number of times, we are so impressed with this one. The room is great and clean. The staff is friendly and helpful. The amenities of the hotel are great. We did the Monday morning organized hike and it was so worth it. Being in Heavenly Village is where you need to be and... More

This is a very nice resort and certainly worth visiting and returning to as well. It is a bit hard to find (the signage is poor and the entrance is remarkably well hidden), but the valet service is outstanding. The staff is, as often is the case in a Marriott timeshare, quite friendly and helpful (although feel harassed by someone... More

My wife and I spent 4 nights here after Memorial day 2013 and it was wonderful. We had a very clean and spacious room. It was a suite with full kitchen, in room washer/dryer, two large flatscreen TV's with all of the standard cable channels plus free HBO and Starz. The complex that houses the two Marriott hotels there has... More