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All 2 Surbiton hotels »

Holiday Inn London-Kingston South

4.0 of 5
Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England
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Ranked #1 of 2 hotels in Surbiton
3.5 of 5 stars 84 Reviews
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84 reviews from our community

What travellers say about this hotel
  • Executive room(8)
  • Car park(6)
  • Very nice(3)
Traveller rating
    27
    25
    6
    15
    11
Only show reviews for Family (9) | Couples (39) | Business (22)
Date Rating
Joey95
Cardiff, United Kingdom
Senior Contributor
24 reviews
29 helpful votes
4 of 5 stars Reviewed 29 January 2012

Usual +/- review: + Decor - Very modern and been done up recently Free parking Views - Thames opposite and can be seen from the restaurant Amenities - Pub 1 min walk away, also a really good chip shop! Value - If you can get through the friends and family scheme you can get a bargain Restaurant/Bar - Very good... More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
31 January 2012

Dear Joey 95, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Holiday Inn London-Kingston South, and that our staff were efficient and helpful in... More

cribgrub
New Delhi, India
2 reviews
4 of 5 stars Reviewed 28 January 2012

The Hotel with its trendy set up ( more of a bricolage sort) fix yourself kind,in rooms- was a nice experience with food and resonably good service with beverages.The eight Restaurant was an experience facing the flow of Thames... with family around never felt alone. More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
31 January 2012

Dear Cribgrub, On the outset, I thank you for choosing Holiday Inn London- Kingston south as your preferred choice of hotels during your recent visit in Kingston. I am ever so pleased that you enjoyed your stay here and were moved to posting a positive review. Thank you again for the review and we hope to have the opportunity of... More

Alan S
Worcester, United Kingdom
1 review
4 of 5 stars Reviewed 10 January 2012

My wife and I stayed here for two nights, 6th and 7th January 2012, in a front facing executive room. With the exception of the lack of wardrobe space and the dim lighting in our room, (both a function of the hotel's designers and not a reflection of the management), we were very impressed with the hotel overall. With regard... More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
11 January 2012

Dear Alan S, On the outset, I thank you for choosing Holiday Inn London- Kingston south as your preferred choice of hotels during your recent visit in Kingston. Having just read your review I immediately shared it with our team. Your words are motivational and very much appreciated by us all. I am ever so pleased that you enjoyed your... More

Loveitaly56
Northants
Contributor
11 reviews
6 helpful votes
4 of 5 stars Reviewed 6 January 2012

We stayed here over the Christmas holidays, for four nights. The room was small, but very clean and comfortable. The view was not nice, straight across a lower roof and into another room but to upgrade to a better one was £40 a night, astonishing when the hotel was definitely under occupied. Still, for a city hotel that's what you... More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
11 January 2012

Dear Loveitaly56, Thank you for your feedback regarding your recent stay at the Holiday Inn London Kingston South. We value your comments as they help us to improve our services and to maintain the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Holiday Inn London-Kingston South, and that... More

Cliff123
London, United Kingdom
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Stayed here on New Year's Eve so could get train up to London Very good hotel; room excellent (at this price) being well furbished, and pleasant. 1st class service throughout stay - would definitely stay again when in area. More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
11 January 2012

Dear Cliff123, Thank you for your review regarding your recent stay at the Holiday Inn London Kingston South. We value your comments as they help us to improve our services and maintain the very high standards our guests expect. I was delighted to read that you enjoyed your stay, hotel service and found the hotel's decor compatible to your needs.... More

FernsTours
Rotorua
Reviewer
4 reviews
1 helpful vote
5 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Stayed here for 3 nights upon arrival in the UK. Friendly Front of House staff and one of our rooms was made available to us first thing in the morning which we really appreciated! Lovely rooms, very clean and comfy! Had breakfast in the hotel and the quality of this was excellent and the staff were extremely friendly and attentive... More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
4 January 2012

Dear Ferns Tour, Thank you for your feedback regarding your recent stay at the Holiday Inn London Kingston South. We value your comments as they help us to improve our services and to maintain the very high standards our guests expect. I was delighted to read that you had such an excellent stay with us and that our staff were... More

Ishable
Bristol, United Kingdom
Contributor
18 reviews
10 helpful votes
5 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

Stayed here for one night to a visit to the Chelsea flower show and had a great experience. The welcome on arrival was very friendly although the parking was tight at the rear of the hotel. The room was very clean and modern and not over spacious and the view was not much to write about. We loved the lighting... More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
14 December 2011

Dear Ishable Thank you very much for your constructive feedback about the Holiday Inn London Kingston South on Trip Advisor. We value your comments, as they enable us to further improve our services to surpass the very high standards our guests expect. I have noted your concern with regards to the display of Promotional posters. I would like to assure... More

Sal_UKUk
UK
Senior Contributor
22 reviews
28 helpful votes
4 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

We stayed for one night whilst visiting the Hampton Court Palace. Location was ok, couple of pubs around and Kingston itself is about a 10min taxi ride (£10), would recommend Tony Roma's if you are going into Kingston, best ribs in the vicinity. Hotel room was comfortable and clean, received a kingsize bed and exec upgrade due to status in... More

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suresh singh, Deputy General Manager at Holiday Inn London-Kingston South, responded to this review
14 December 2011

Dear Sal Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I was delighted to read that you had such an excellent experience at the Holiday Inn London-Kingston South, and that the accommodation was comfortable. I have made a... More

globetrekker82
London
Contributor
16 reviews
10 helpful votes
4 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

New hotel with fantastic rooms and restaurant. Parking is slightly awkward as it is around the corner and you have to walk (not ideal when there is a downpour) - if you can get 1 of the limited 5 car park spaces outside reception you're on to a winner (although very difficult to do so). Only negative is the location... More

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suresh singh, Manager at Holiday Inn London-Kingston South, responded to this review
23 November 2011

Dear Globetrek, On the outset, I thank you for choosing Holiday Inn London- Kingston south as your preferred choice of hotels during your recent visit in Kingston. I was delighted to read that you enjoyed your stay with us and the accommodation was comfortable. I have noted your concern with regards to hotel car park. I would like to assure... More

DebbieMoon
Cancun, Mexico
Senior Contributor
27 reviews
13 helpful votes
4 of 5 stars Reviewed 11 November 2011

I recently stayed 3 nights on business. I found the bed very comfortable and the curtains wonderfully blocked the light so well i slept better than i could have hoped. The only issue especially since i was inthe UK for an extended time was that the closet was very small so i didnt have space to hang all my clothes... More

Was this review helpful? Yes
suresh singh, Manager at Holiday Inn London-Kingston South, responded to this review
23 November 2011

Dear Debbie, On the outset, I thank you for choosing Holiday Inn London- Kingston south as your preferred choice of hotels during your recent visit in Kingston. I was delighted to read that you had such an excellent experience at the Holiday Inn London-Kingston South, and that the accommodation was comfortable. I have noted your concern with regards to Closet.... More

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Holiday Inn London-Kingston South Also Known As

  • Holiday Inn London
Address: Kingston Tower Portsmouth Road, Surbiton KT6 5QQ, England

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