The accommodation is clean and comfortable but the owner/manager very unfriendly and rude! Some of the staff are really confused, unhelpful and unfriendly but the girl working afternoon/night is more friendly. 1st they didn’t have a booking for us, then they had two bookings for us, then they said we haven’t paid yet although we paid in full through a... More

This is a very good location for a stopover if you are on the way to or from Cape Reinga. The rooms are outdated, but clean. The bathroom is small and definitely needs upgrading. But, the size and space of the room was great, as was the full kitchen, but again definitely in need of upgrading. This was definitely not... More

I was initially a little weary given the reviews on trip advisor. We used a grabone voucher which was for a 2 night stay with a breakfast and dinner voucher included. Here are some of the things vs the reviews that we experienced. Poor Service. We didn't experience any at all. Host was very welcoming, informed us about the times... More

Where do I even begin? Service was beyond terrible. The lady at check in was not friendly at all. The rooms were not as bad as I expected but could certainly be improved. All 4 towels we received in the room on check in were stained. I called reception to have them changed and the guy who delivered them apologized... More

We stayed for one night in a park side studio room. The size and space of the room was great, as was the full kitchen. The bed was fantastic, very comfortable and spacious with great cotton sheets. Unfortunately the bathroom was small and the toilet very strangely placed giving very little room and the need to almost turn completely around... More

For the price I was extremely disappointed. This is definitely not 4* standard. The hotel states it is 'beachfront' but there is a public road between the hotel and beach where vehicles and camper vans etc park which blocked the view. The suite was spacious but 'tired'. The furniture was stained in places, the safe was not working for a... More

Except for a not too friendly welcome, we had a wonderful stay. The location could not have been better! Our studio was perfect with a lovely view of the sea. Everything was clean, the dishwasher was a real bonus. We did not visit the restaurant but the cafe was great. Good food and friendly service. Fortunately signs warned us to... More

We stayed here because we got Grabone vouchers but I wouldn't pay full price! We stayed in a garden view room at the very end of an extremely long corridor which is a very odd way to lay out a resort. The room needed a lot of maintenance - dripping toilet, patio doors which were really hard to close and... More

Got on grad 1 deal, which was a bonus for a start. Last minute changes from 2 to 4 nights, that was no problem for them to sort rooms for us. First we had 1brm apartment on the park side, view was tropical with swimming pool,spa & tennis court - real pretty. Our next room we could have- was the... More