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BEST WESTERN Derwent Manor

3.0 of 5
Allensford, Allensford DH8 9BB, England
Hotel amenities
Ranked #1 of 1 hotels in Allensford
3.5 of 5 stars 177 Reviews
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177 reviews from our community

What travellers say about this hotel
  • Leisure facilities(6)
  • Very good(6)
  • Friendly and helpful(4)
  • Great stay(3)
  • Double beds(3)
  • Reception staff(3)
  • Wedding party(3)
Traveller rating
    54
    47
    30
    26
    20
Only show reviews for Family (22) | Couples (96) | Business (11)
Date Rating
Mercia2110
UK
Senior Contributor
36 reviews
22 helpful votes
2 of 5 stars Reviewed 13 February 2012 NEW

We stayed at the Derwent Manor last Saturday night. It was a special deal, £68 quid or so for Bed, Breakfast and Evening meal for 2. Great deal I hear you say... they have a very captive audience so the drinks were well over priced, I paid £8.80 for 2 pints of lager with a splash of lime. Dinner was... More

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L B
Halifax
1 review
2 of 5 stars Reviewed 12 February 2012 NEW

We stayed at Derwent Manor for 2 nights in January. The first night we ate out as we arrived quite late after work and the restaurant was about to close. We booked a table in the restaurant on the saturday night. The food was very poor quality. I ordered the fish. It didn't say what type it was but it... More

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dado p
Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 6 February 2012

Location: Ok as long as you like looking across to the nearby industrial looking town. Check in: No problems Room: Basic 2 star quality Bar: Reasonably pleasant with a fake log fire, chatty bar staff and prices as you would expect in a hotel. Dinner: Starters bland and unimaginative, Very Poor Quality, tiny steak (Tuff), Homemade chunky chips cooked in... More

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Paul Mandeir, General Manager at BEST WESTERN Derwent Manor, responded to this review
8 February 2012

Absolutely shocked at the comments, January has been extremely busy for us with very fue isses regards dinner and breakfasts are always cooked to order. But your comments and opinions are noted in the constructive manner they are no doubt meant. More

SamANewcastle
Newcastle
Reviewer
3 reviews
3 helpful votes
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I have visited Derwent Manor on a number of occasions with family and with friends. I really like the hotel and it's atmosphere, especially the cosy log fire in the bar area! The swimming pool is ok however I think it is long overdue a modernisation!! We have had the fortune of being able to get some great deals on... More

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alan l
Whitburn
1 review
5 of 5 stars Reviewed 30 January 2012

Have just returned from overnight stay with friends at the Derwent Manor Hotel DBB + wine for a remarkable price per couple !!! - there were 10 of us. Hotel was fantastic- certainly worth more than it's 3* staff were very friendly. Bedrooms ranged from a full suite to standard - our standard had 2 king size beds - all... More

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Paul Mandeir, General Manager at BEST WESTERN Derwent Manor, responded to this review
31 January 2012

Thank you for your most positive comments! More

JOANNE B
Durham, United Kingdom
1 review
3 of 5 stars Reviewed 29 January 2012

We booked to stay at The Derwent Manor with an offer from The Sunderland Echo. Included in the offer was a 3 course meal with either a bottle of wine or a pitcher of beer. The food was outstanding. We werent given a bottle of wine or the pitcher of beer, we ordered a glass of wine and a pint... More

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Paul Mandeir, General Manager at BEST WESTERN Derwent Manor, responded to this review
30 January 2012

Really suprised at the comments as I personally served Champagne and Wine at the table and although you were offered an upgrade to a Cottage this was then changed to a Suite, unless Im very much mistaken. More

William H
South Shields, United Kingdom
1 review
5 of 5 stars Reviewed 28 January 2012

Went to the Best Weston Derwent Mannor on 27th january for a one night stay. Reception staff were brilliant check in was painless and we were suprised when we were ugraded to the Bolbec suite which we found very enjoyable to say the least, it had a large bedroom with onsuite a smaller bedroom with onsuite and a seperate sitting... More

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Paul Mandeir, General Manager at BEST WESTERN Derwent Manor, responded to this review
30 January 2012

Thank you for your positive review! The £68.12 offer is excellent value for money and is still available until the end of March! More

jollyholsxxx
Gateshead, United Kingdom
Reviewer
3 reviews
7 helpful votes
2 of 5 stars Reviewed 25 January 2012

we arrived at the hotel around 3pm feeling a little peckish, headed to the bar for a drink and a sandwich, the Bar was starting to fill up as there was a Boxing event on that evening . Wife ordered a steak sandwich , what a disapointment ! a few tiny bits of meat on a dry bun brought to... More

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Paul Mandeir, General Manager at BEST WESTERN Derwent Manor, responded to this review
30 January 2012

Thank you for your frank and honest comment. Some points I totally agree with, however breakfast here is usually quite a hearty affair so suprised at your comment. The hotel was extremely busy due to a boxing dinner. More

KimScott_11
Newcastle-upon-Tyne, United Kingdom
Reviewer
3 reviews
2 helpful votes
2 of 5 stars Reviewed 24 January 2012
1
person found this review helpful

Dinner was good, service reasonable and the bar was noisy but we had a good night. The room was average in décor but large and reasonably comfortable. The breakfast however, was truly appalling! It was inedible when it finally came - a 40 minute wait. The service was atrocious with none of the serving staff understanding what the system was... More

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Paul Mandeir, General Manager at BEST WESTERN Derwent Manor, responded to this review
30 January 2012

Firstly apologies as this is nto our normal service, there is a system in place for each dining service. Regrettably at the weekend breakfast is always busy as most of our clients tend to dine within the last half hour of breakfast finishing. No matter how organised we are waits do occur. More

old_oak66
North West, England
Contributor
19 reviews
8 helpful votes
3 of 5 stars Reviewed 23 January 2012

We stayed with another couple - booked 4 nights with dinner and breakfast. First night not too bad as the hotel was quite. Friday and Saturday night however were a different story. They had functions booked on both nights. First one was boxing and so the function room bar and the hotel bar were full of people - we had... More

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BEST WESTERN Derwent Manor Also Known As

  • Best Western Northumberland
  • Best Western Hotel Northumberland
Address: Allensford, Allensford DH8 9BB, England

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