Spent 3 days 2 nights recently at the Suria Serviced Apartments of the resort. I had booked 3 one-bedroom apartments for me and my wife, and two married girls and their small families. Contrary to some views I read earlier, there were no issues with the air-conditioned rooms with some living space - only wished we had powerful storage water... More

Stayed here for 1 night as we were attending a wedding in the area. Pros: Basic apartment if you're looking somewhere to rest for the night. Toilets in the unit are surprisingly clean with a working heater. Great swimming facilities with a large kiddie pool, able to accommodate the school holiday crowd. Cons: Living room and the bedroom could definitely... More

Actually, we want to spend the weekend at Suria Appartment but unfortunately the appartment was closed because there is no water supply. We were told to check in at the Bukit Merah Hotel. Receptionist at the counter said that the room was full and no priority for us because I do not make reservation. The answer seems to ask us... More

We stayed in March 2013 for one night after travelling from Padang Besar on the way south. A night stop over at Laketown. Our initial plan was to let the kids have a day of fun at the waterpark nonetheless due to some urgent work requirement we were not able to stay for that. We did have breakfast at the... More

1) To get the lowest hotel rate, Matta Fair is the place. 2) Stayed at Laketown hotel which is just a walking distance from Bukit Merah Water Park and other attractions. 3) Easily available parking space for the hotel guests. 4) The hotel room needs some renovation as it looks quite old. 5) The staff was friendly and helpful.

Definitely will not stay in the resort nor suggest to others in future. The room is under service, the toilet cannot be flushed and the shower is dribbling . The room also has bad odor. For the price that we have to pay , definitely not worth the service given .

We (a group of 15), booked 4 apartments for 4 nights at the Suria Serviced Apartments back in July 2012 and upon arrival in Jan 2013, we were told they were under refurbishment - no one had bothered to contact us! We were then booked into the hotel which is more like a motel with no room service, laundry, mini... More

Had very high hopes for the place after seeing the photos on the websites and we booked to stay in one of the water chalets. The view was nice and at first glance the room looked lovely on stilts over the water, but like the resort itself, it had clearly fallen into a bit of disrepair and there was a... More

One word - disappointment. The rooms are old, dark, musty, and the lights don't work, and the toilet bowl keeps refilling throughout the night... It's creepy, and we didn't enjoy our stay. One of the worst hotel experiences ever! The photos on display are misleading, and it's clear misrepresentation. The lakeside rooms are completely different and separated from the garden... More