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All 2 Axbridge hotels »

BEST WESTERN Webbington Hotel and Spa

3.0 of 5
Axbridge BS26 2HU, England
Hotel amenities
Ranked #1 of 2 hotels in Axbridge
3.5 of 5 stars 128 Reviews
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128 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Swimming pool(5)
  • Staff were friendly(4)
  • Leisure facilities(3)
  • Double beds(3)
  • First class(3)
  • Bar area(3)
  • Steam room(3)
Traveller rating
    24
    45
    27
    21
    11
Only show reviews for Family (17) | Couples (58) | Business (17)
Date Rating
Rob F
Weston-super-Mare, United Kingdom
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

We have been to several Valentine's balls here in the past few years.  Although we have always had an enjoyable evening this was by far the best organised and the whole evening ran very smoothly.  The atmosphere was lovely and the food good.  We will return next year.. More

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Barbara B
Torpoint
2 reviews
2 of 5 stars Reviewed 7 February 2012

Having seen this hotel from the m5 on a few occasions it always looked very nice, thats all it does, look nice. Bad impression when we arrived at reception, as we were spoken to and had started to give details of our reservation when we realised the staff member was on the phone, this wasn't the problem, just that he... More

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latonaleisure, Director of Sales at BEST WESTERN Webbington Hotel and Spa, responded to this review
14 February 2012

We are very disappointed that you had such an unfortunate stay with us. the level of service you received falls well short of the standards we aspire to at the hotel.We have had some new recruits at the hotel recently and clearly more training is necessary to ensure our service levels do not drop.I apologise for our shortcomings and hope... More

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Jeremy N
Cheddar, United Kingdom
Senior Reviewer
7 reviews
6 helpful votes
3 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

The hotel has lovely views over the countryside although the M5 motorway runs quite near and road noise is not completely irradiated in the rooms. There is ample parking free of charge. The hotel is otherwise quite remote. The room provided was quite small with only minimal room to manoeuvre around the double bed. Tea and coffee facilities were provided.... More

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latonaleisure, Director of Sales at BEST WESTERN Webbington Hotel and Spa, responded to this review
14 February 2012

Thank you for your review and we are glad you enjoyed all the facilities including the pool steam room and sauna all of which are proving to be very popular with our guests,we look forward to welcoming you back in the hoped for not too distant future More

MrEch0
London, United Kingdom
1 review
1 helpful vote
1 of 5 stars Reviewed 16 January 2012
1
person found this review helpful

I will shortly be writting a long review which is well documented over the course of my many stays at this hotel. I am closetted here by my company whilst I undertake some tasks which will remain nameless untill my large review, however, I had to put this one experience across. Thursday, 12th Jan 2012 Sitting in the courtyard, I... More

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latonaleisure, Director of Sales at BEST WESTERN Webbington Hotel and Spa, responded to this review
14 February 2012

I apologise for the behaviour of a member of my staff,the offending person was a trainee who clearly lacked even the basic concept of customer care and is no longer with us. His actions fell well below the standards we aspire to at the hotel and is totally alien to the many compliments we regularly receive. More

Tanyapotts
2 reviews
6 helpful votes
3 of 5 stars Reviewed 15 January 2012

Arrived in the daylight and the hotel looks amazing. Room is very basic and can be cold, keep curtains closed. There is no one manning the bar which can be a pain. The staff and service is brilliant apart from the bar issue. We ate at the hotel Inc breakfast, bar meal and the restaurant. Food was lovely can not... More

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latonaleisure, Director of Sales at BEST WESTERN Webbington Hotel and Spa, responded to this review
25 January 2012

Many thanks for your kind comments and we are pleased you enjoyed your stay and the many excellent facilities at the hotel. The Leisure Club has only recently been completely refurbished and our Spa treatment area is a wonderful addition to the hotel., it is very rewrading to see our guests fully enjoying these facilities More

Mr_Mote
Stoke-on-Trent, United Kingdom
Senior Contributor
36 reviews
8 helpful votes
1 of 5 stars Reviewed 5 January 2012

I have an ongoing complaint with the hotel via the holiday organisers, so I will be as informative as possible. I wish I could upload videos not pictures. That would tell you everything. We booked this via a holiday company as a 3 day walking break over 3 nights including a New Years Eve gala dinner. All of this went... More

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latonaleisure, Director of Sales at BEST WESTERN Webbington Hotel and Spa, responded to this review
23 January 2012

I sincerely apologise for your disturbed night on New Years Eve, it is the case that with a full programme of entertainment live music and indoor fierworks a piper at midnight and a disco until late the celebrations can go on until the early hours, it is New Years Eve after all. Many guests some of whom are rgeular attendees... More

Kentishchap
Canterbury
Senior Reviewer
9 reviews
2 helpful votes
3 of 5 stars Reviewed 27 December 2011

We stayed here as it was the venue for a wedding that we were attending. Much of the overnight accommodation is in an annexe to the old building. We were on the second floor of the annexe which meant a long haul for the luggage. There were no lifts. Several of us dined together in the restaurant and the food... More

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Dreckly
Cornwall UK
Senior Reviewer
9 reviews
9 helpful votes
4 of 5 stars Reviewed 15 December 2011

I too have often seen the Webbington from the M5 and wondered what it was like. We booked on a good rate months in advance. We had a late flight back to Bristol airport and this was the ideal location for an overnight stay before heading home.Unfortunately it was raining heavily with gales so we didn't get the opportunity to... More

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jwsg
Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 7 December 2011

We spent our honeymoon at the Webbington 40 years ago and decided it would be nice to return for our 40th anniversary. We were not disappointed. On arrival we were told we had been upgraded to the "honeymoon suite" which was a lovely surprise. Everything about the location was superb. The Staff were very helpful and friendly and the food... More

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latonaleisure, Manager at BEST WESTERN Webbington Hotel and Spa, responded to this review
15 December 2011

MAny thanks for your comments. We are very pleased you enjoyed your stay , hope to see back for your next anniversary. More

KitTat
Newcastle-upon-Tyne, United Kingdom
Senior Contributor
33 reviews
14 helpful votes
4 of 5 stars Reviewed 26 November 2011

My second visit to this hotel was with my partner and we were not disappointed. If you get a good rate you will be in the block at the rear - perfectly acceptable for the price. There are what I assume are better rooms within the main building but presumably a higher rate. The food in the resaurant is sensibly... More

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BEST WESTERN Webbington Hotel and Spa Also Known As

  • Best Western Webbington Hotel
  • Loxton Best Western
  • Best Western Loxton
Address: Axbridge BS26 2HU, England

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BEST WESTERN Webbington Hotel and Spa
Show the lowest price for this hotel* (from our partners)
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