Despite some of the comments of fellow travellers about Shell employees choosing to stay in other locations - I would have thought they stayed in other locations to get away from fellow employees, as opposed to because of the hotel - I've stayed here a few times and would stay here again. Any time!
It's comfortable and interesting rooms, and...
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Dear Harry L,
Many thanks for your lovely review and all positive information that you provide to all Tripadvisor members concerning Worldhotel Grand Winston. We are really delighted you enjoyed your stays in our hotel and in particular the food quality of our restaurant.
Your comment concerning free WiFi in the rooms is totally understandable. Please rest assured that we...
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I was on vacation, visiting my daughter and son-in-law who live in Zwolle. We had a little trouble finding the parking, but the rooms were very nice. The TV wasn't working in their room and they were immediately transferred to another room, right across the hall. They took advantage of the nearby shopping while I enjoyed the quiet room and...
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Dear Lynke43,
Thank you for your wonderful review. We are really delighted with your positive feedback and we are very happy you enjoyed your stay. I sincerely hope you enjoyed your visit in Zwolle with your daughter and son-in-law as well.
Best regards and hopefully we might welcome you in the future once again in Worldhotel Grand Winston.
Kind regards,...
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This hotel is famous for being the hotel used by Shell staff travelling on business, as it is directly opposite the Shell HQ. But even now many Shell people are opting to stay in hotels in the city centre and commute in as they are fed up with this quirky hotel. Location for the non-business guest is not great- Rijswijk...
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Dear PhilNI,
Thank you for your comprehensive review and compliments regards our reception staff. We are very happy to hear your positive feedback about the room and the quality of our food. We pointed our reception and kitchen personnel to your review. However, we are very disappointed that you had an unpleasant experience with our restaurant personnel. I can assure...
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This is a fairly new hotel located very close to Rijswijk railway station and tram stop. From either you can explore the surrounding area, which is a good thing as Rijswijk is not what you would call scenic. There is a large shopping mall about 5 minutes walk away and a couple of restaurants but not much else. I recommend...
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Thank you for visiting The Grand Winston Hotel and for taking the time to review your experience. We are happy to hear that you enjoyed your room and the comfortable bed as well a the interior design of an impressive Churchill in the lobby area. Thank you for pointing out the portion size and the price of the main dishes,...
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This hotel's female reception is too bad. They treat customers with contempt. I'll not come to this hotel again.
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Dear yukin_11,
Thank you for your feedback. We appreciate and value your effort to inform us about your inconvenient experience during your stay with us.
Hereby, I deeply apologize for the attitude and treatment of the female reception personnel during your stay.
We will certainly investigate this matter thoroughly and address the personnel in the relevant department in order to...
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This hotel is in a poor location although it is close for Shell employees. It must be noted that even with it's close proximity to the Shell offices, many choose to stay elsewhere. The rooms are awkward, poor lighting, no wifi, breakfast is awful, the seating in the reception area and lounge are absolutely miserable to sit in. Can find...
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Dear MSandCS,
Thank you for taking the time to provide us with your feedback. Kindly accept my sincere apologies for any inconveniences caused during your stay at the Grand Winston. I regret reading about your findings. We are currently exploring the options available to us, to soon provide wireless internet in both the guest rooms and all public areas. In...
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Its a nice place but still cant believe how this place got 4*?!? Its clean. However few things were annoying like lack of WiFi, or broken phone in my room, rubbish gigantic telly. Got some kind of special deal(no miles tho) for my room but still paid 152euro per nite plus 20 for breakfast plus 9 for wired, slow Internet....
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Send the following to the hotel after a stay in July, sent a chaser some weeks later requesting a response from the GM - nothing. I stayed there again last week and none of the items below have changed in any way - would have stayed elsewhere if there was any choice. Clearly the management have a captive audience and...
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Reviewed 27 September 2010
Rooms are not as bad as others have made out. However, the service everywhere except reception is poor, the food is poor and Internet isn't included in the extortionate price.
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Spend a nice weekend at the hotel My flight from Curacao got in earlier and check-in time at the Grand Winston was 15.00hours.
The ladies at the reception were so friendly to let met have the room earlier without charging for it.
I would like to thank them again.
The hotel is nice, convenient, excellent breakfast and close to where...
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