I stayed in Ritz Bengal hotel in Apr 2010.
Reception is good. Room is also clean. All the required daily utilities item (including morning kit) were provided. Service is also fine. I stayed there for two days. I went out for official work in the morning and returned in the evening. But I noted that the room was as it is, i.e. no one entered the room and changed the towel, furnished the bed etc. But overall experience was very good. More