I had arranged a weekend away for my partner and i to celebrate his bday.I had booked a cabin by phone and received a confirmation and reminder a couple of days before our trip. Upon arriving at theThe grange hotel, we were taken to our cabin, which had a private terrace overlooking the peaceful and beautiful garden...we actually spent that... more

I have been travelling to Bury St Edmunds for 6 months and just wish I had found this hotel before. I have stayed at numerous other hotels, most of which are a shambles. This one is professionally run and for the product it is excellent value for money. My booking ws handled extremely well when I phoned to book and... more

What a shambles!! It is a disgrace that this venue is even on the list. At our wedding reception there was not enough food, not enough staff, the reception was badly managed and the staff and management were rude and discourtious. Our advice is to avoid this place at all cost!!!! more

Booked my parents to stay at the grange via the internet using there booking system online six months before as they where attending a wedding on the premises, gave credit card details etc all confirmed no problem. Two weeks prior to stay I telephone to check booking, make sutre all ok to be told that I havent paid for the... more

Great setting but some flaws. Our bathroom was with the usual grubby carpet so beloved in the UK. It was advertisd as having a shower but had only a shower head in the bath only, usable just for hair washing. Also, they had mixed up the reservations and given our travelling companion the bigger and better room, although ours was... more

Stayed couple of nights in log cabin. Accommodation OK, clean & tidy. Towels were frayed at edges, could be better. Main building needs some tlc and cleaning. Cobwebs in lobby and carpet worn. Only had breakfast, which was waitress service, one morning waited 15mins to get served. Charged £1.50 for getting paper. Don't think it deserves the 4 rating other... more

We held our wedding at The Grange and were incredibly impressed with everything. The building and gardens are beautiful, the food was exquisite, and we stayed in a fabulous log cabin overlooking the garden which was very clean and modern. The staff were so friendly and helpful, I would recommend The Grange for anyone looking to stay in the area. more

I've just got back from a weekend at the Grange thanks to the review left on here! I booked to stay in one of their log cabins overlooking the gardens, this was exceptional! As was the service the food and the wine list! I found getting information difficult but adventualy found the hotels own web site [--]. I cant recomend... more

I invited my Italian friends for an English weekend and was looking for a hotel that offered a good English atmosphere and felt I made a very good choice with the Grange Hotel. We loved the tudor style building, the open fire. We were put in probably the pokiest of their rooms but they were still a good size with... more