We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 13 Whitehorse hotels »

Family Hotel

314 Ray Street, Whitehorse, Yukon Y1A 5R3, Canada
Hotel amenities
No photo provided
Ranked #12 of 13 hotels in Whitehorse
2.0 of 5 stars 12 Reviews
We don't have room rates for this hotel
Check room rates for other hotels in Whitehorse
Check other hotels!
Write a Review

12 reviews from our community

    Trip type
Traveller rating
    1
    1
    2
    2
    6
Date Rating
Mouselady
Victoria BC
Contributor
14 reviews
7 helpful votes
3 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

We stayed here twice, once on the way north and again on the way home. It's an older motel and the hallways smell a bit dusty and musty but our room was fine.......everything was clean and comfortable. On our second stay, a man overcharged us on the room rate (unknown to us) but shortly after we reached our room the... More

Was this review helpful? Yes
D C
Whitehorse, Canada
Senior Reviewer
7 reviews
2 helpful votes
1 of 5 stars Reviewed 23 September 2011
2
people found this review helpful

Whitehorse should do something about this hotel. Terrible service, stinky hotel, and room was disgusting. The staff are rude, and I think they all live in the hotel. When we complained about kids in the hall, we were told to mind our own business. I am writing the Mayor of Whitehorse to tell them if they want tourists to come... More

Was this review helpful? Yes

Travellers are raving about these Whitehorse hotels

SKKY Hotel by Resort Book
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1159005?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Sundog Retreat
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d735585?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
FairbanksPinkjade
Fairbanks
2 reviews
2 helpful votes
1 of 5 stars Reviewed 15 July 2011
2
people found this review helpful

DO NOT STAY HERE!!! They shut the air off at nights, they tell you to open the windows and my daughter tried to go to it in the middle of the night and it has no screen so she could have fell out! The front desk DO NOT CARE and are lazy! After driving for 17 hours we barely slept... More

Was this review helpful? Yes
ladyeaglekeeper
Mountain Home ID
Contributor
13 reviews
17 helpful votes
1 of 5 stars Reviewed 17 June 2011
1
person found this review helpful

This place is a dive plain and simple. We stayed here because it was the only room available (after calling 6 hotels) that allowed pets. It is true to its name, Family runned. It is adjacent to an Indian restraunt whose aromas wafted through the entire hotel. "oversize" parking was a lot behind the motel which I honestly was afraid... More

Was this review helpful? Yes
MamaBear_Inuvik_NT
Inuvik, NT
1 review
1 of 5 stars Reviewed 27 April 2010

Can you belive my kids would not stay here and my kids don't care where we stay, they only care where we are and what we are doing. We checked into the hotel, I though they were taking a pre-otherization like all other hotels, instead they took the payment from my credit card for the full stay. We then went... More

Was this review helpful? Yes
yukonjack123
Dawson City, Canada
1 review
1 of 5 stars Reviewed 8 February 2010

I had to stay at this hotel during this past weekend of the Feb 5th 2010. It started out with $50 deposit plus a $5 remote control deposit!!! Horrible Horrible HORRIBLE.... the worse hotel serivice in the city. they have wicked imgainations and like to report things that never happened... the one night that i never stayed there!! they said... More

Was this review helpful? Yes
begoniablues
california
1 review
2 of 5 stars Reviewed 21 August 2009

So my Husband and I were traveling through Canada on our way to Alaska. We stopped in Whitehore the capital of the Yukon Territory very tired from our drive all day. I walked in and the owner was very nice she had only one room left in the basement. Which we were soo tired we took it. We drop our... More

Was this review helpful? Yes
travelbird_9
texas
Reviewer
5 reviews
2 of 5 stars Reviewed 2 August 2009

We arrived late and had the feeling, that we are not welcome here. No friendly smile or friendly words. When we saw the room we were not very happy. It was very hot, noisy and even it should be a non-smoking room it smeeld like a smoker room. It looked a bit rundown and it was not very clean. The... More

Was this review helpful? Yes
NetHazard
Minneapolis, Minnesota
1 review
1 helpful vote
1 of 5 stars Reviewed 11 July 2009
1
person found this review helpful

Went in to get a room and practically had to beg to be waited on. The front desk employee was too busy with his girlfriend, the two of them talking on the phone oversees to somebody in India. After we finally received service, we went out to start getting luggage from the car and found the front desk employees kid,... More

Was this review helpful? Yes
gypsyfey
Texas
Reviewer
5 reviews
5 helpful votes
3 of 5 stars Reviewed 6 November 2007
1
person found this review helpful

After reading the reviews on this site, I had expected a nice hotel with pleasant people at a good price. What I got was a barely average room, in the basement, with one window that fronted on a block wall one foot away. The cost was no different than any hotel along the Alaskan Highway, the staff was loud and... More

Was this review helpful? Yes

Travellers who viewed Family Hotel also viewed

Canadas Best Value Inn
3.5 of 5 stars 44 Reviews
Whitehorse, Yukon
CHECK RATES! ABS:HotelCheckRates-d183414?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Best Western Gold Rush Inn
3.5 of 5 stars 60 Reviews
Whitehorse, Yukon
CHECK RATES! ABS:HotelCheckRates-d181991?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Yukon Inn
3 of 5 stars 16 Reviews
Whitehorse, Yukon
View all 13 hotels in Whitehorse, ranked by popularity »

Been to Family Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Family Hotel Also Known As

  • Family Hotel Whitehorse
Address: 314 Ray Street, Whitehorse, Yukon Y1A 5R3, Canada

Is Family Hotel your business?

  • Manage your listing