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The Town and Mountain Hotel

401 Main Street, Whitehorse, Yukon Y1A 2B6, Canada
Hotel amenities
The Town and Mountain Hotel
Ranked #12 of 14 hotels in Whitehorse
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15 reviews from our community

    Trip type
Traveller rating
    1
    6
    3
    0
    5
Date Rating
Fort Smith, Northwest Territories, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 August 2012

I stayed at the hotel and enjoyed my stay thoroughly. They provide cutlery and dishes. The rooms are great. The staff is friendly and the hitel is secure. I have no problem reccomending this hotel to others and will stay there again on m,y next trip to Whitehorse

Was this review helpful? Yes 1
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 July 2012 via mobile

We stopped in Whitehorse driving back from AK through the Yukon. We had forgotten it was Canada Day- all the other nice hotels were booked and this was what was left downtown. The rooms were surprisingly clean and decently appointed-microwave, coffee maker, TV, AC. I did have to get a hairdryer from the front desk. It is 3 floors, but... More

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Vancouver
1 review
3 of 5 stars Reviewed 7 June 2012

Stayed here on a business trip. Had to begin work very early in the morning. Was happy to get a 3rd floor room hoping that the noise complaint of other reviewers would be a nonissue. Was very disappointed to hear the blazing music even from the 3rd floor. The constant drum beat kept me up till past midnight. This hotel... More

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Watson Lake, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 April 2012

Would stay here again. Quiet, clean rooms. Right in the middle of downtown

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See 2 more reviews by sly f for Whitehorse
Top Contributor
67 reviews 67 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 7 October 2011

I had to stay here s a lone female traveller on business as there was no other hotel available. From the thin doors with a turnkey lock, (which made me wonder who else had a key) to the fact that they sold offsales alcohol from morning til 11 pm at night at the front desk, I don't think they locked... More

Was this review helpful? Yes 1
See 2 more reviews by Buglo for Whitehorse
kayle_f2009, General Manager at The Town and Mountain Hotel, responded to this review
2 March 2012

I would first like to indroduce myself first as Kayle Fleming, the General Manager of the Town and Mountain Hotel. I feel this review needs some clarification on a few things. The doors to the rooms do not open with the turn lock, they open with a key in the doorknob. The door automatically locks behind you, as the turn... More

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Dayton, Ohio
Top Contributor
109 reviews 109 reviews
74 hotel reviews
Reviews in 76 cities Reviews in 76 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 13 June 2011

Many hotels were already full when we started looking, Town & Mountain only had 3rd floor (kitchenette) rooms available. The cost was a little more than we had hoped, but the room was huge and furnished with everything a traveler needs. Wifi is free, parking on city streets is free till 9 am. The restaurant/bar downstairs was lively and the... More

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sunshine coast bc
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 7 August 2009

My main issue was that I did not feel safe in the hotel. There was a group of drunken men roaming the hallways, yelling and trying random doors when I finally heaved my large luggage up the 2 flights of stairs, unassisted might I add. The room was incredibly hot, with a token fan wheezing and so noisy from the... More

Was this review helpful? Yes 1
Townmountain, Manager at The Town and Mountain Hotel, responded to this review
10 November 2010

This review shows a completely different view from the hotel that we are. Security wise, we lock all front doors to hotel so that no one may enter the building after 11pm. All room doors lock automatically upon closing and also have deadbolt. Miss communications with company bookings do happen, but I believe this review is the complete opposite and... More

British Columbia
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed 12 October 2008

I stayed at the Town & Mountain Hotel for several days in September 2008 while I was on business. Overall, my stay was positive, save for a few low points. The Town & Mountain is located in the heart of Whitehorse, right on Main Street. It's an excellent location for tourists coming in on cruise tours, as dozens of interesting... More

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Juneau, AK
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 13 August 2008

I tried to contact the property directly, as you cannot book online. The first time I called, they would not answer the phone. On the second try I was told to call back because the clerk was busy. If they are that unpleasant on the phone - I can't imagine how we would be treated in person. We booked somewhere... More

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See 4 more reviews by jnu73 for Whitehorse
kayle_f2009, Manager at The Town and Mountain Hotel, responded to this review
11 March 2009

When I first read this review I was very shocked! This was the first time I have heard about the Front Desk Staff being unprofessional, and uncourteous. We strive on giving the best of service! I hope this incident never happens again. More

Toronto, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 24 March 2008

In Whitehorse on a 4 day business trip from Toronto, this hotel was located at Main and 4th, convient (within easy walk) to all businesses, and shops. 3rd level room, with mountain view (rear), offered quiet, comfortable atmosphere - very clean, well maintained furnishings, brightly appointed, with small kitchenette. Friendly Staff. Restaurant offered great, home-cooked meals, moderately priced. I would... More

Was this review helpful? Yes 2
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Additional Information about The Town and Mountain Hotel

Also Known As:
The Town And Mountain Hotel Whitehorse, Yukon, Canada
Address: 401 Main Street, Whitehorse, Yukon Y1A 2B6, Canada
Region: Canada > Yukon > Whitehorse
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service
Hotel Style:
Ranked #12 of 14 hotels in Whitehorse
Price range (per night): ₹ 4,802 - 6,899
Official Description (provided by the hotel):
The Town and Mountain Hotel is located on the corner of 4th Ave and Main Street. Right in the heart of downtown Whitehorse you will enjoy our recently renovated rooms and friendly staff. ... more   less 

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