The internet connection was unusably slow. It took about 30 seconds just to send an IM through. I complained to the front desk and the answer given on 2 occasions was that since the hotel is full there are a lot of people using it and there was nothing they could do. This is just unacceptable to me. This is... More

There is a new condo being built behind the hotel. They know it's noisy because they brief you on the city noise by-laws before going to your room. The hammering started at 0618hrs. Heavy machinery at 0630hrs, dumping concrete down chute at 0658hrs. Oh, let me add that I am partially deaf - I can only imagine how bad it... More

This hotel has a reasonably good location, walking distance to downtown destinations and restaurants. I stayed here for one night in order to attend a conference at the Fairmont. Arriving the night before, it didn't seem worth paying for a fancy hotel that I wouldn't spend any time in. Check in was smooth and not busy. My first impression was... More

After check-in into our room it was smelling weed (and it's a none smoking hotel) Our room was located behind Crescent St. With the bar right below we didn't sleep before 3:30 in the morning because of the people yelling and the music... The breakfast is really basic. It's sad to have a comfy matress when you can't use it.... More

We stayed here for one night whilst on a road trip from NS to New York. Whilst it's located in a convenient spot (just off St Catharines St), it's a bit of a dump. Strip joints and brothels surround the hotel, and I actually considered leaving and trying to find another hotel. It probably wasn't a good omen when the... More

Superb location, easy parking (additional $) and good size room. The king bed is super comfortable, bathroom is while small but very clean. Noise from the street can be heard in the room so beware the light sleepers, it did not bother me but my other half need ear plugs in order to sleep. The hotel it self is not... More

This hotel is located in a street which never sleeps-Crescent Street. A street that is full of bars and heavy on night-life. My room was on the ninth floor and I was awoken every night (I am not a light sleeper) by noise emanating from the bars located directly across the street. Perhaps not an ideal location for families or... More

I have stayed at this location a few times while travelling on businessas well a leisure . I find the location perfect along with the ideal pricing. The staff is pleasant and willing to help when the time is needed. Being close to the corporate offices I need to visit I can walk, Starbucks just down the street, and then... More

If your looking for a reasonable place to stay within walking distance to bell center this is a great spot. My only complaint is the dipstick at the from desk we got there at 8 pm got our room everything was perfect. Until I asked him for a sports bar to go to to get something to eat and to... More