We were given a room on the 9th floor for Priority Club members.
Our room was small and the bed was quite small for queen size
The internet,airport shuttle, and parking is free but breakfast is not free.
Bathroom is also small.
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Dear Valued Guest,
Thank you for sharing your comments with us. Regarding the room and bed size, we we're quite disappointed to hear that they were not to your liking. Our Queen Size Executive bedrooms are 216 square feet. The beds are standard Queens, measuring 60in x 80in. We were pleased to hear that you enjoyed the complimentary Wi-Fi service,...
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We stayed here for one night on a return from our winter holiday in Punta Cana. The shuttle was a bit delayed picking us up but drove us straight to the hotel efficiently.
The check in was smooth. Nice room on the 8th floor. Very small bathroom, but great bed and linens and soft pillows. Ordered room service for breakfast...
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Dear Valued Guest,
Thank you very much for sharing your experience and your positive comments. We were very pleased to provide you with a comfortable night at the end of your trip. Comfortable beds, great meals and outstanding service are but a few of the many ways in which we strive to exceed your expectations. We certainly hope you choose...
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A girlfriend and I stayed here recently for a girls weekend and we were very pleased.
The hotel is located at the top of the 520 near Ikea and the 40 so it was easy to go anywhere in the West Island or Downtown.
The lobby is standard, bar is very comfortable with dark leather club chairs.
The pool is...
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Dear Valued Guest,
Thank you very much for your comments; it is always a treat to hear from a satisfied guest. We were also very pleased to see that you took the time to experience the variety of amenities offered, including our bar and indoor pool area. As you mentioned, we are conveniently located near several points of interest: approximately...
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I was flying from Winnipeg to Moncton when my flight was delayed and delayed and delayed making me miss my connecting flight in Montreal. After travelling and being in an airport all day I was in a pretty bad mood. Air Canada put me up in the Crowne Plaza as part of their Trip interruption program. All I can say...
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Dear Valued Guest,
For those of us in the hospitality business, there are few things more rewarding than reading a review like yours. To know that we were able to provide you with a comfortable stay after your frustrating and exhausting day is deeply satisfying. On behalf of the entire staff we want to thank you for sharing your experience...
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I stayed here for two nights at the end of December 2011. The hotel staff here are friendly and efficient. Rooms are fair sized with a new flat screen t.v., coffee maker, fridge, clock radio, and the usual extras. Had the Prime Rib dinner special one night in the restaurant. It was decent value at $22.95 and included choice of...
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Dear Valued Guest,
Thank you very much for your comments, we are always so happy when receiving feedback from a satisfied guest. It was great to hear that our staff, in room amenities, free wireless internet service and restaurant were all to your liking. To expand on your last comment, indeed we do offer a complimentary shuttle service to and...
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Totally blown away!
What a great surprise -one of the best airport hotels I've ever stayed at!!
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Dear Valued Guest,
On behalf of our entire team, thank you very much for your enthusiastic review! It's always a pleasure to know that we have not only met, but exceeded your expectations. We look forward to seeing you again.
Kindest Regards,
Management
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I stayed here for three nights while on a business trip. The staff was friendly and accommodating. The bed was clean and comfortable, the room was tidy, however; the building is old and weathered. The caulk in the shower was covered in mould, but since I wasn't sleeping in the tub, it didn't bother me too much. The restaurant, although...
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Dear Valued Guest,
Thank you very much for the positive comments. We were especially pleased with your kind words regarding our wonderful staff, clean and comfortable guest rooms, and our restaurant. We sincerely look forward to hosting you on your next trip to Montreal.
Kindest Regards,
Management
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Stayed at this hotel because I was attending a wedding there. The actual bedroom was spacious (king room had room for a couch), but the bed wasn't very comfortable for me. Not sure what was going on with blanket/duvet, but it was hard to fall asleep with it (felt rough). The bathroom was tiny, and quite retro. Needs to be...
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Dear Valued Guest,
Thank you for your comments. We were glad to hear that you were pleased with the spacious rooms and with the service of our staff. However we are concerned with the fact that you were not contacted regarding your missing item claim. If this issue has not yet been resolved, please let us know by calling us...
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I recently needed a reasonably priced hotel near the airport, so I chose what I thought would be a chain with a good name. Unfortunately, no matter how nice the people were, it is in desperate need of a makeover. The carpets and hallways were dirty, the elevators take forever to get up and down, the room not clean (paint,...
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Dear Valued Guest,
We were happy to hear that our location in proximity to Trudeau International Airport, coupled with our 24hr/day free shuttle service was satisfactory. We would also like to thank you for your positive comments on our friendly and helpful staff, something we are very proud of. We were disappointed to hear that you were less than pleased...
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The Crowne Plaza is around 10-15 minutes drive from Montreal's Trudeau airport and a free shuttle runs every 30 minutes. I have platinum status with ICHotels so I was upgraded to a corner suite on arrival and found the room, hotel, staff - everything to be of the standard I expect from this hotel chain. I can't speak for the...
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Dear Valued Guest,
On behalf of the entire staff, we would like to thank you for choosing the Crowne Plaza Montreal Airport. We would also like to thank you, as a Platinum Priority Club member for your continued patronage; it is greatly appreciated by all. We were thrilled to hear that you enjoyed your stay with us. We are constantly...
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124 Reviews
67 Reviews
