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All 13 Laval hotels

Holiday Inn Laval Montreal

3.0 of 5
2900 boul le Carrefour, Laval, Quebec H7T 2K9, Canada
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Holiday Inn Laval Montreal
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Ranked #7 of 13 hotels in Laval
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50 reviews from our community

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    11
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Date Rating
Waterloo, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

i have stayed there for 2 nights ,front desk stuff were amazing smiling and greeting all the time ,rooms were clean ,housekeeping they were really nice they will give you right away whaterver you need , i will stay there again !

Was this review helpful? Yes 1
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
17 May 2013

We are delighted to see that our staff and services lived up to your expectations. Our housekeeping staff takes a great deal of pride in providing our customers with a clean and comfortable guest experience. We will look forward to welcoming you back soon. Sincerely, Patricia Alaouz General manager Holiday Inn Laval More

Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 7 May 2013

The Holiday Inn Laval is your standard Holiday Inn. I think everyone knows what to expect from a Holiday Inn and this one fits the bill. We were there for a wedding which was being held nearby so it was convienent. It's right off the highway and easy enough to get to, other hotels and close by. The room is... More

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GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
17 May 2013

We appreciate the time and effort you took in sharing your experiences because our focus is on the guest and providing the best experience possible. We are also pleased that you enjoyed the restaurant on premises and are happy to hear that you found our location to be so convenient to everything in Laval. Sincerely, Patricia Alaouz General manager Holiday... More

Fredericksburg, Virginia
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 May 2013

Rooms are ok - just. Included breakfast is certainly a waste and the a la carte breakfast is significantly overpriced. All in all, it was alright for a night or two, nothing more. There are plenty of restaurants and a mall within walking distance (as long as it isn't 20 below!).

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See 4 more reviews by elvistoo for Laval
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
6 May 2013

Although we never enjoy hearing that one of our guests had a less than perfect stay, we feel that comments such as yours gives us the opportunity to better our service. I am sorry to hear of your disappointment with our breakfast menu. I have passed all your feedback on to our Food & Beverage team and am pleased to... More

Halifax, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 21 February 2013

I left a message with the event planner at the Holiday Inn Laval to book my room as part of the event and a week later I have still not received a call back! The reservation staff said that was the only way I could make my reservation and was transferred to the unresponsive event planner.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Laval Montreal, responded to this review
8 March 2013

Dear NSTravel101, Thank you so much for your candid review of our hotel. I am deeply sorry for the unacceptable service you have received from our staff. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas and take... More

Travellers are raving about these Laval hotels

Newmarket, Canada
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 12 December 2012

Modernised yes, good value no. This has to be one of the worst Holiday Inns I have stayed in. The beds were so hard and heater too noisy. A choice between noise and cold - had 2 queen beds and on my own so used both covers! There are much better value hotels in the area so shop around. Breakfast... More

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GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
20 December 2012

I was very sorry to hear about the issues you encountered during your recent stay. We take great pride in our normally high standards of quality and service at the Holiday Inn Laval. Our HVAC all new and our staff respond quickly when called upon to ajust a noisy unit. Extra blanquet are also availlable upon request. Francois Boissy General... More

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 27 November 2012

Nice clean typical Inn. The place is clean and has been modernized. BUT whatever you do, ASK FOR THE ADDITIONAL AIR MATTRESS. I didn't know anything about the optional air bed when I checked in,but I sure wish I had been informed by the desk staff on arrival. The beds are hideously hard. When you sit oin the bed there... More

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GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
29 November 2012

Dear bluebell55 I have taken particular interest in the comments which you have posted regarding your recent stay at the Holiday Inn Laval and I am very sorry that your stay was not satisfactory. The Holiday Inn "Sleep Number Bed" mattresses are gradually making their way into our guest rooms. The remaining hard mattresses you have experience will be completely... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 2 October 2012

I expected more from this hotel. Upon checking in we were advised due to overbooking we would be put in a upgraded room. On the 5th we walked into our room and it is very tiny. A small tv pushed way back on the dresser and bolted there do you move it closer to the front to watch tv in... More

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IHGCare, Guest Relations Manager at Holiday Inn Laval Montreal, responded to this review
20 October 2012

Dear Dysmas98, Thank you so much for your review of our hotel. It is our regret that you did not enjoy your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Please accept our sincere apologies for... More

Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 30 September 2012

Was in Laval for a wedding and after a terrible experience at a dump in Montreal this was a very pleasant surprise!!!! Nice, clean, well kept hotel! Lobby nice, rooms very nice & staff lovely & helpful! Would definitely recommend!! Great stay at the Holiday Inn Laval! Would definitely go back.

Was this review helpful? Yes 1
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
29 October 2012

Glad you enjoyed your stay at the property and thank you all your great comments. Regards, Francois Boissy General Manager More

Ottawa, Canada
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 12 cities Reviews in 12 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 September 2012

I stayed there for 1 night and was totally satisfied. it was clean,comfortable and the staff helpful. Well situated and easy to find. Enjoyed the fact that there is a restaurant "Cage Aux Sports" right in the hotel. I would recommend it and would stay there again.

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GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
10 September 2012

Thank you very much for the wonderful comments about our staff and hotel. Looking forward to your next visit. A bientôt, Francois Boissy General Manager, Holiday Inn Laval Montreal More

ontario
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 29 August 2012

Had a great stay at this hotel. Lobby very clean, reception very friendly and efficient. Had a corner room, very spacious and clean as well. Enjoyed a simple meal at La Cage. Thanks for the hospitality!

Was this review helpful? Yes
GMHILAVAL, General Manager at Holiday Inn Laval Montreal, responded to this review
10 September 2012

Glad you enjoyed your stay with us, will pass on your great comments to our team. Thank you for the great review. Au plaisir, Francois Boissy General Manager, Holiday Inn Laval Montreal More

 
 
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Additional Information about Holiday Inn Laval Montreal

Also Known As:
Holiday Inn Laval Montreal Hotel
Holiday Inn Laval Montreal Hotel Laval
Radisson Laval
Laval Radisson
Address: 2900 boul le Carrefour, Laval, Quebec H7T 2K9, Canada
Phone Number:
Region: Canada > Quebec > Laval
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 hotels in Laval
Price range (per night): ₹ 6,769 - 11,941
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Whether you’re coming to Laval on business, looking to hold a meeting or event, or getting away for a family vacation, Holiday Inn Laval Montreal is the Laval hotel of choice. Fully renovated hotel, free High Speed Internet access, free parking, Cage aux Sports restaurant/bar, proximity to major highways, walking distance to shopping mall and many restaurants. ... more   less 
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