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Quality Suites Downtown Windsor


Hotel class 3.0 of 5
250 Dougall Ave, Windsor, Ontario N9A 7C6, Canada
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Reviews you can trust

70% Recommend
3.5 of 5 stars 24 reviews
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By trip type
All (24)
[ Date ] [ Rating ]
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5 of 5 stars
LovetocookOntario   1 contribution
Ontario
10 Jan 2010 | Trip type: Couples

I stayed here over the holidays with my boyfriend and my stay was very good. Spacious rooms, comfortable beds & clean (which is pretty important to me. All staff were friendly and helpful - especially front desk when helping us find out what was open on the holidays. Their new restaurant Superstars was really nice. Clean & cozy atmosphere. Kinda... more

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4 of 5 stars
bclg   8 contributions
Buffalo
19 Nov 2009 | Trip type: Couples

Good location. A couple blocks from the river, a couple blocks from casino. Nice large clean rooms and reasonably priced. All staff was friendly and helpful. more

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1 of 5 stars
rsolcz   7 contributions
windsor, on
16 Aug 2009 | Trip type: Friends getaway

This hotel is rediculous. They advertise a room for six, but they charge you for each extra person after 1, and you have no choice but to accept because if you cancel the day of they still get your money. The staff was EXTREMELY unfriendly, and they set curfew rules upon the entire hotel, which is rediculous since you are... more

Management response from
GMBL, General Manager

Thank-you for your comments. I would like to clarify a few comments that seem to be taken out of context. Our cancellation policy for reservations made directly with our hotel or on our hotel's website has always been 4pm on the arrival date. The attempt to cancel your reservation was done when you checked in at appx 10:20pm that evening....

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2 of 5 stars
kenandelsa   6 contributions
Barrie, Ontario
16 Aug 2009 | Trip type: Couples

First, let me say we booked this hotel because it was the final night of a long driving trip, and we thought a full breakfast would be nice after having just continental breakfasts up to this point. So, we booked this hotel because it came with a self-described "FULL" breakfast. The rooms were great. Clean, large and very comfortable. The... more

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2 of 5 stars
shoegal85   10 contributions
oakville
2 Jun 2009 | Trip type: Family
1
person found this review helpful

The rooms are very large, and the hotel is in a good area of town. However, upon entering the room, we were able to see that the carpets were very dirty, as were the drapes. My daughters' allergies started to act up, and as soon as we took them out of the room, their symptoms cleared. I can only assume... more

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2 of 5 stars
iamauofmfan   1 contribution
Grand Rapids, Michigan
27 Oct 2008 | Trip type: Solo travel

I stayed at the Quality Suites on 10/25/08. The location is excellent, not far from the entertainment district and casino. The staff was very friendly and helpful. The only complaint that I have about the hotel is that when I first entered my room all seemed well until I discovered crushed potato chips under the couch. I also had a... more

Not good
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2 of 5 stars
LoriJackson   1 contribution
Milwaukee, WI
4 Aug 2008 | Trip type: Family

Arrived late and went into room, moved chair and table over to open up sofa sleeper for kids and carpet was soiled (maybe from animals allowed in the hotel). In the morning, had a housekeeper come up and were told we'd have to move because carpets would be wet for 24 hours. Moved into new room and the carpets were... more

Management response from
CLM75, General Manager

Thank you for writing. We place great importance on the cleanliness of our hotel and the service we extend and while it's encouraging to know that our employees were responsive to your concerns, I was disappointed to learn of the condition of the carpets. We are in the process of having our carpets professionally cleaned. Our complimentary full breakfast service...

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5 of 5 stars
LindaColumbus   1 contribution
Ohio
13 Jul 2008 | Trip type: Couples

The suite was spacious and very clean. The bedding was appealing and comfortable. Good location even though it is not on the lake. Only a few minutes walk to lake and about 10 minutes to the casino. Plenty of restaurants and night life in walking distance. There is a small outside parking lot for $5 a day instead of the... more

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4 of 5 stars
Edgechc   9 contributions
Barrie
26 May 2008 | Trip type: Business, Solo travel

It was a decent room - a samll suite with separate tv in the bedroom and the "living room" I liked the fact they have a dining room table in the suite as it is good for working, spreading out stuff, or gathering around for a meeting/meal.. more

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5 of 5 stars
benbenDetroit   2 contributions
detroit
14 Jul 2007 | Trip type: Couples
1
person found this review helpful

after having a bad experience with another Windsor hotel ,I made last minute arrangements with theQuality Suites to save the romantic evening with my wife. the room was alot better than expected and the same price as the previous hotel I found unsuitable for my wife and I. they gave me an incredible room with a beutiful view. The room... more

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Quality Suites Downtown Windsor Also Known As

  • Quality Inn Windsor
  • Quality Hotel Downtown
Address: 250 Dougall Ave, Windsor, Ontario N9A 7C6, Canada
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