So, previously, I reviewed this hotel asking what's with all the hate? I had only ever stayed in a nice King suite. I've stayed at this hotel numerous times and have recommended it to lots of people. Boy, am I embarrassed. Now that I live close to Toronto, and attend school downtown, I was planning on staying here more often... More

The location is great. the price is right, but this is not a luxury downtown hotel. The bathroom fixtures are old. I really get annoyed when the bathroom light is connected to the bathroom fan. The noise is awful. The TV is about 10 years old. I had the breakfast buffet which is included in the price. It was nothing... More

Stayed at the Metropolitan in Toronto, and I have to say it was worse than a motel. Glad I didn't pay for it, business did, but woul dnot recommend this place. Everything is old. From the 2.5 wide closet, to the taps in the sink, to the shower head. Definately not at 4 star hotel. Internet is not high speed!... More

We stayed in this hotel for a week on our first stay in Toronto and loved it. The bed was spacious. The cot we requested arrived at the room just minutes after us. The room was always clean when we returned, even when we just stepped out for breakfast. We didn't have breakfast in the hotel because I thought it... More

When I booked I was assured that the Luxury suite was a very very beautiful room, and the online pics were amazing!!! I was looking to surprise my husband with a romantic evening......BUUUUT when we walked in the room SURPRISE...it was a tiny basic room and not very clean, we were so unimpressed....what a mood kill :( Also we paid... More

I have stayed at this hotel many times over the last 20 years. This past weekend, it just didn't feel the same. The room I was in (706) needs updating especially the bathroom. The grout was off color and appeared dirty. The mattress was much too soft. There were no cups for coffee. The gym lacked its previous nice touches(at... More

I've always choosen to stay at this hotel when travelling for business. I like the proximity to the malls and various attractions but this hotel needs major renovations. I had booked a one bedroom suite and specifically requested not being at the end of a hallway. The room given to me was at the end of the hallway. I believe... More

I arrived at this hotel after a late flight from Tokyo around 3:00am. I already had a reservation so I was given my room card and to my surprise when I opened the door I saw shoes and someone sleeping in the bed as the tv was still on the room was a little bright that I could see. I... More

I have stayed at this hotel twice this past year with the most recent during the holidays. It is excellent! Check in was prompt and friendly. Rooms though a little small (as in any large city) were extremely comfortable and clean. The location is perfect and only 2 blocks from Eaton Center. Very safe area and the parking rate is... More