My husband & I stayed here for three nights. We really liked the Grand; it felt very luxurious and opulent. Our room was I think the basic King room; it was very nice -- had a couch & tv in the entryway, small kitchenette (good-sized little frige, stovetop, large microwave, sink, coffeemaker). Very comfortable bed with a variety of pillow... more

A word of warning about this hotel. If you book a king-sized bed as advertised on hotels.com and which you will pay a higher rate for you may be bitterly disappointed. We did exactly that, ignoring the Hilton across the road, because we thought the Grand looked nicer, and when we got to our suite we found what was effectively... more

We were in town for the 2009 Buskerfest and we were happy to be able to walk down to the fest every day. Others have remarked on the The Grands location which is a couple blocks down from a Salvation Army Residence, (so what, that's reality.) Overall we had a great time. The service at the Grand was good and... more

We booked a weekend getaway and decided to stay at the Grand. Our room was very clean and nicely appointed with a very friendly staff. The hotel is coveniently located to the Eaton Center and they have a minvan that will take you to any tourist destination. We were given a ride to the CN Tower. The Hotel is a... more

we stayed at the grand for 4 nights early August we were upgraded to a two bedroom suite which we shared with friends. I agree with other comments you need to be careful at night walking back to the hotel. The breakfast was faultless and we sat on the terrace every morning, the rooftop terrace is an amazing place from... more

I have no idea where all these good reviews are coming from. Our room was awful. The room was dark, refrigerator dirty and the bathroom was small and old. If you want ice for your room and you have to wait 45 minutes for them to show up. We had a room with a kitchenette as our son had food... more

I took a quick 3 day weekend trip to Toronto (my first trip there) with friends to see a ballgame and the Hockey Hall of Fame and take a quick tour of the city. The staff at the Grand was very friendly, helpful and attentive. Feeling welcome is very unusual in todays mega-chain hotels, but the Grand was top notch... more

We were satisfied with our stay at this hotel. The service was very good, the hotel was clean, the breakfast was decent, and the rooms were just fine. The hotel is in a not great area, but I felt safe, nonetheless. A bit outside of the city center, but the hotel itself is nice and it is close to a... more

When we arrived the hotel had given our children the wrong room - despite us phoning a couple of days before to confirm our booking. We stayed at this hotel; before 7 years ago and I think it has let itself go downhill. The area is not safe - especially is you are walking around to Dundas Street. Everywhere is... more