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Hilton Toronto


TripAdvisor Popularity Index
#29 of 117 hotels in Toronto
TripAdvisor Traveller Rating
4.0 of 5 stars 246 Reviews
Recommend75% |
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“Nothing really special” 7 Feb 2010 - Vancouvergrl
“Wonderful Hotel in Wonderful City” 30 Jan 2010 - kiraA
Call now to book: 1-800-45-HOTEL from hotels.com
Get a great room at a smart price
Avg price for top Toronto hotels = INR6,513
INR6,329* Sandman Signature Hotel Toronto Airport 4.5 of 5 stars 94% recommend
INR5,312* Gladstone Hotel 4.0 of 5 stars 87% recommend
INR4,850* Best Western Executive Inn 4.0 of 5 stars 86% recommend
Show more Top Values » *Average prices

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What's Near Hilton Toronto

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Hilton Toronto
145 Richmond Street West
Toronto, Ontario M5H 2L2
Canada
What's Nearby:
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Traveller Advice on Hilton Toronto

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  • Ask a question or view 309 posts on Toronto from this week.
Professional Advice (7)
Title Source
“Hilton” This is Travel
“Hilton Toronto” Frommer's
“Hilton Toronto” Fodors.com
“Hilton Toronto” Wcities.com
“Hilton Toronto” Lonely Planet
“Toronto hotel opens Barbie, Hot Wheels suites” canoe.ca / Canadian Press
“Lobbying for Change” InteriorDesign.net
Web Comments from Travellers (3)
Title Source
“Hilton Toronto” Expedia.com
“Hilton Toronto” Fodors.com
“Toronto/Downtown - Hilton 4*” BiddingForTravel.com
Hilton Toronto
Hotel class 4.0 of 5
145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
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Reviews you can trust

75% Recommend
4.0 of 5 stars 246 reviews
Excellent
71
Very good
94
Average
36
Poor
31
Terrible
13
By trip type
All (246)
Business (67)
Couples (63)
Family (28)
Friends getaway (11)
Solo travel (32)
[ Date ] [ Rating ]
“Nothing really special”
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3 of 5 stars
Vancouvergrl   90 contributions
Vancouver
7 Feb 2010 | Trip type: Business New

I usually stay at the Sheraton but decided to try somewhere new after some bad service. The postives about this hotel are the beds and pillows (very comfortable) and the service (I forgot a toothbrush and one was brought up right away). The negatives are no mini bar and no wifi...I was pretty surprised that these would not be included... more

“Wonderful Hotel in Wonderful City”
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5 of 5 stars
kiraA   7 contributions
NY
30 Jan 2010 | Trip type: Family

We've been to Toronto three times and have stayed here twice. The hotel is immaculate and the staff attentive. The location is perfect as well. Both times we paid extra to stay on the club level, and it was well worth it. The drinks, snacks and so on (best chocolate chip cookies) were all very nice to have access to.... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! I'm thrilled to learn that you and your family enjoyed your time with us in Toronto! It was great to hear that you had the opportunity to take advantage of upgrading to our Executive Level! I agree that it is a great value and...

“The Hilton Hotel in Downtown Toronto on Richmond st.”
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5 of 5 stars
YosefB   1 contribution
Cincinnati, Ohio
24 Jan 2010 | Trip type: Friends getaway

It's not the cheapest hotel you'll find but you'll definitely get what you pay for. It's in a great location near Yonge st. and The Eaton Center. A lot of places are within walking distance. The service at the hotel is great as well. Personally, I have no reason to look for another hotel when I'm in Toronto unless I... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! We greatly appreciate it! Providing an appropriate "value proposition" for our customers and delivering the service that our legacy brand is founded upon are core values of the Hilton Toronto. I'm thrilled to hear that your experience met your expectations and we look forward...

“Great location, great view”
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4 of 5 stars
DavidMacTavish   4 contributions
Burlington, ON
24 Jan 2010 | Trip type: Couples

My wife and I spent a couple of nights at the Hilton. It was a "grownups" weekend for us -thanks Gramma for looking after the kids! If you have read my other reviews, you won't be surprised to learn that one of the first things I did was check for cleanliness, especially under the toilet seat. Rest assured, the Hilton... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! I was so happy to hear that you enjoyed your experience and that our view and cleanliness standards exceeded your expectations! With regards to your constructive comments, we certainly appreciate the additional insights into your time with us and our management team will utilize...

“Enough is Too Much”
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1 of 5 stars
TexasTraveler0   3 contributions
Houston, TX
14 Jan 2010 | Trip type: Business, Solo travel

I had started staying at this hotel beginning in January, 2009 and from February forward the hotel started to cut services and amenities decreasing the value of staying. The final straw was being put in a room next to an unbalanced compressor and being told I would just need to put up with the noise. I would never stay there... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for taking the time to share your review with us! Please do accept my apologies that your experience was below your expectations! Creating a comfortable and relaxing environment is a core value for us at the Hilton Toronto. Noise (sometimes controllable...sometime not) is a situation that we deal with on a regular basis and...

“Shabby rooms, over charged”
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3 of 5 stars
Angela_The_Traveller   38 contributions
Ontario, Canada
9 Jan 2010 | Trip type: Couples

We have stayed in this hotel twice, it's in the Hotwire roster of hotels in the area. The first time we stayed here my husband used the term, "lipstick on a pig" it's a cheap reno job on an older hotel and the decor is already outdated. The room fixtures are what you would expect of a Hilton, slightly cheap... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for taking the time to share your feedback regarding your experience with us. I was most disappointed to learn that your experience with us did not live up to your expectations. Hotel "design" is a very personal experience and the great thing about hotels is that we are constantly updating and improving which allows...

“Great place to stay in Downtown Toronto”
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5 of 5 stars
debbi8   1 contribution
Kincardine
5 Jan 2010 | Trip type: Couples

This hotel is in a great downtown Toronto location, walking distance to many places and on the subway line. more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thanks for the review and feedback! We agree that our location is one of the best in town - centrally located to all shops, restaurants, attractions and conviently connected underground by Toronto's famous PATH system to over 16 miles of shop, food outlets, businesses, etc. I hope we will have the opportunity to welcome you back...

“Great hotel”
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4 of 5 stars
health123   1 contribution
ottawa
31 Dec 2009 | Trip type: Business

The hotel was clean and the staff friendly, reasonable prices and a great breakfast. more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for your feedback! We greatly appreciate your comments and hope that we will have the opportunity to welcome you back to the Hilton Toronto in the very near future! Warm Wishes, Edwin Frizzell General Manager

“Great Stay!”
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5 of 5 stars
Ontarian222   3 contributions
Ontario
30 Dec 2009

My family and I stayed at the Hilton Toronto for a night while we were visiting the area. The lady behind the front desk that checked us in was very accomodating and managed to go way above and beyond my expectations. We were given two rooms that looked as though they had been recently renovated and were quite large in... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you for taking the time to share your feedback with us! Our team at the hotel works very hard to create a welcoming environment and I'm so pleased to learn that our Front Desk Team Member made your visit special! We look forward to your next visit! Warm wishes, Edwin Frizzell General Manager

“Amazing Stay”
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4 of 5 stars
rlirish   25 contributions
florida
15 Dec 2009 | Trip type: Couples

I arrived on Dec 9th and was greeted by "Jason" a warm and friendly guest agent. We had actually spoken earlier in the week and to my surprise he was there upon my arrival. I had a very quick and pleasant check in experience. And was also told that I had been upgraded to a Jr. Suite at no charge.... more

Management response from
Edwin Frizzell, General Manager

Dear Trip Advisor Member... Thank you so much for sharing your experience with us! I was so pleased to learn that you felt "warmly welcomed" by our team and enjoyed the location and ammities of the hotel! We look forward to seeing you again soon and from all of us at the Hilton Toronto...."Happy Holidays"!!! Warm wishes, Edwin Frizzell General...

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Hilton Toronto Also Known As

  • Hilton Hotel Toronto
  • Toronto Hilton Hotel
  • Toronto Hilton
Address: 145 Richmond Street West, Toronto, Ontario M5H 2L2, Canada
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