This Westin is just what you would expect from it's name. It's a beautiful hotel right on the water. Our room overlooked Lake Ontario and all of the activity in the area. The room was wonderful, the bed & pillows very comfortable, beautiful bathroom, and refridgerator in the room. The people were very professional and helpful, except the folks dealing... more

My bf and I stayed at the Westin Harbour Castle for a special evening on September 19th. I had arranged with the hotel to receive a $50 upgrade to a junior suite. On our arrival, we sat in a line-up of cars for almost 1/2 an hour waiting for this Valet parking. Not a great start as we were on... more

While checking on our room a few days before arriving, I spoke with Atilla. I mentioned that I liked his name and asked if he was from Hungary. Small talk. When we arrived, we had a great bottle of wine, a personal note in Hungarian from Atilla and a beautiful view from our window. Anyone complaining about the steps at... more

Stayed here 8th to 10th September. Hotel looks goods and its staff are professional an pleasant. Had a minor problem on check in and they soon sorted this out. Breakfast is well worth the price, don't be put off by the $20 costs per person it is quality. Would definately stay there again more

After having an excellent stay at the Westin Ottawa, we were extremely disappointed with the level of customer service at this hotel. On a previous visit to Toronto we had an enjoyable break at the Westin Prince, but chose this hotel for its central location. A good example is the breakfast service, we were shown to our table by someone... more

When we first cheked in we were assigned a room which was so noisy because of the air conditioning that we could hardly stay there awake!! So we complained and we were changed to a new room. However it was not so clean, with dust everywhere and stained sheets. Room service always pass in the afternoon (or they does not... more

We were on the 33rd floor with great views of the lake and the city, and yes the sugar factory but then this is a lakeside location and up until a few years ago the whole area was industrial. I liked the position handy for all that downtown Toronto has to offer as long as you don't mind walking a... more

This is an excellent hotel located along the waterfront. The bathroom was upscale with nice toiletries, a granite countertop, etc. Good sized room with a very comfortable 'chaise longue' and flat-panel tv. Very good breakfast buffet in the main restaurant (The Mizzen). The location is not ideal for walking into town, as you have to walk under the highway (it's... more

My Girlfriend and I stayed in this hotel for a week on our recent visit to Toronto. We got this room through hotwire and I think the rate we got for the room couldn’t be beaten. The room was large, with a king size bed, LCD TV, desk and chair and other seating. The room was very clean and the... more