Having just joined Starwood's Preferred program, I booked a junior suite at this property for a business meeting for the location. Check in was rather hectic as the front desk is not adequately staffed for a convention hotel. At any given time there is just one staff member for as many as 10 people in line. Elite members were upset... More

Sadly no bellman to take our bags up lots of steps on arrival...there is building work to the front of the hotel, so at the moment it's chaos . But, hotel large, clean, standard stuff for a Westin. Good busy gym & pool. Great location for downtown Toronto! Staff polite. Good business hotel over looking waterfront- great view! Noisy weekend... More

I was part of a group of about 16 people who stayed at Toronto’s Westin Harbour Castle over the Victoria Day Weekend. I would like to let you know that this has been the best hotel experience that I have had to date. Your staff was outstanding and went above and beyond to accommodate our group. We arrived on Friday... More

This hotel has a lot going for it and the position is superb. The rooms are very good and certainly spacious enough for me. Everything is as clean as it should be and the staff everywhere are all excellent. Breakfast in the Mizzen restaurant is very good indeed. The Toula restaurant for dinner is good too with the proverbial "views... More

I am in love with the bed, it was like sleeping on a cloud all night:) Rest of room was appropriately fancy given the price. Great for a splurge to treat yourself! Breakfast and parking was extra. Only complaint would be the size of the room, could be roomier for the cost.

Hi Jennifer – I wanted to take a minute – actually, I had hoped to see you personally – to thank you for your amazing thoughtfulness on Friday night. You may recall I told you in the elevator that I had a bit of a sore throat from the day’s activities. Later on, when I returned to my room, you... More

The Toronto Westin Harbour Castle just palin "does it right!" From the Lake View, to the incredible breakfast, to the friendly housekeeping staff, to the entertaining gents who work the bar; I just love THIS Westin! Of course, I LIKE ALL Westin's , but in particular, I would stay nowhere else when visiting Downtown Toronto but The Westin Harbour Castle.... More

I stayed at the Westin for a conference. In my mind, the Westin chain has a higher end, business travel feel to their hotels. This one generally keeps with that image. Service was great including check in, luggage check/valet, concierge, and service staff in the dining rooms. All of the little touches that make the Westin a pleasant stay are... More

Recently stayed at the Westin for three days to attend a conference. The hotel has full amenities to suit every taste. The room was an upgrade with a spectacular view of the harbour and lake. Meals were included in the conference fee and were very good. Service by all staff was first rate and friendly. This is third time I... More