I stayed here for two nights in early June and the hotel is a fixture in the downtown core, across from City Hall, adjacent to the Eaton Centre and very close to multiple subway stops not to mention its connection to the underground PATH network. The gym is excellent, indoor/outdoor pool is 25 metres in length with a hottub. Elevators... More

Hotel is in great location, there are some renovations going on that did not allow access to the outdoor pool area, room was clean and comfortable, staff is friendly, elevators were always amazingly fast, Hotel is very pet friendly, ( we went during woofstock), we had some issues with our door card key not working and having found a very... More

My partner and I have stay at the Sheraton every time we visit Toronto. Location is absolutely perfect for access to the city, if the weather is bad you can just use the path system to get around easily, access to the trains and the Eaton Centre is very handy and there are lots of little shops and places to... More

Checked in for a one night stay --- check in process ok -- but only three people checking folks in and lines at times were long -- room was good -- decent size -- Shwoer and bath good -- water pressure more than adequate and the shower has a rather larger outward curtain rod so you have plenty of room... More

I stayed at this hotel for two nights this past week. Had a good experience EXCEPT for one perplexing issue. When I checked in for the two nights, I was a tad alarmed at the $48/day price of the hotel parking as my host NGO would be reimbursing this cost and obviously price is a concern. The staff member then... More

Centrally located, walking distance to most downtown businesses and restaurants. Richmond tower room was fairly standard but was clean, large and had a view of Toronto city hall. Beds were very comfortable. Bathroom plumbing could use an upgrade. There is WIFI/internet for a charge in your room however there were complimentary computers and a printer in the lobby which was... More

stayed for 4 days from 06/06/2013 exterior work on going but staff very obliging if an inconvenience to us . hotel entrance with cars coming and going very busy car parking expensive close to hotels side entrance ( expensive to park all over city ) hotel room first class with room safe free, coffee etc provided every day . restaurant... More

The hotel has had some renovations and lobby was absolutely beautiful. The meeting spaces are well designed too, and the chandelliers are georgeous. I planned an event for about 125 people, and our event manager was Dave Evans and he was amazing. He made sure every detail for our event was taken care of, and went above and beyond to... More

I am a Platinum member of SPG group and this is the worst Sheraton I have ever lived in. There are bedbugs in many of the rooms in hotel. (This includes Club level rooms) Many of the fellow travellers informed management about this but there is no action. Staff here is extremely rude. They will purposely try to push you... More