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All 138 Toronto hotels

Cambridge Suites Hotel

4.0 of 5
15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada (Downtown Toronto)
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Cambridge Suites Hotel
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91%
Ranked #11 of 138 hotels in Toronto
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1,003 reviews from our community

Traveller rating
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    300
    60
    22
    12
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Families
189
 
Couples
306
 
Solo
79
 
Business
219
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
pittsburgh
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

A family of four stayed here in June 2013. The facilities are well maintained and the staff responsive. We had a couple problems with the room but they were promptly addressed. We usually stay a block south at One King West but it was fully booked. Cambridge is less expensive and not quite as nice, however fair for the price... More

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Calgary, Canada
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 28 cities Reviews in 28 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 14 June 2013 NEW

I came to this review with some intent to gripe but can't really find the truth in doing so. This is a very comfortable hotel with lots of room in the suites and a great bed. Location is awesome. Price is okay, not great. Restaurant/bar is okay, not great. If I could change one thing in the suite it would... More

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See 2 more reviews by fussyyetcheap for Toronto
Sudbury, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 June 2013 NEW

Love the bed, slept well, been to many and this one rates up there as far as sleeping comfort. Wall to wall windows, great curtains to cut the light to sleep in....strong Wifi in our room. Does have some issues though with tablet e-mail format......Friendly accomodating staff, quick check in. Well maintained but could use a bit of modernization. Did... More

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See 3 more reviews by NormD907 for Toronto
Philadelphia, Pennsylvania
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 12 June 2013 NEW

two rooms, microwave, mini fridge, nice staff, flat screens in each room, windows everywhere (I think tornot must be the glass/window capital of the world). I was recommended here by a local an it's convenient to everything downtown. A good deal in a good hotel with a good location! That's it (didn't try the restaurant but breakfast is included and... More

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See 11 more reviews by FillyFrank for Toronto
Elizabeth T, Manager at Cambridge Suites Hotel, responded to this review
13 June 2013

Hello FillyFrank! It's awesome that you slept like a baby during your stay with us. I, also adore our hotel windows. Did you notice that they open too? Thanks for your wonderful words! More

Vancouver
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 12 June 2013 NEW

There is little negative that can be said about this hotel. The toiletries were the best of any hotel we stayed at-- very mildly scented. I enjoyed the amenities. My only complaints would be it would be nice if there was room in the fridge for food instead of it just having a shelf and the rest being a mini... More

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Elizabeth T, Manager at Cambridge Suites Hotel, responded to this review
13 June 2013

Hello kittensgirl, I appreciate all your suggestions and will certainly follow-up with the various hotel departments. I'm glad you enjoyed your hotel experience with us! More

Penticton, Canada
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 10 June 2013

The hotel is nice. Nothing exceptional, but nice, clean, and very convenient to downtown. Rooms are a nice size. Bed was very comfortable. I stayed in the Cityscapes suite on the 19th floor and enjoyed the stay overall.

Was this review helpful? Yes 1
Elizabeth T, Manager at Cambridge Suites Hotel, responded to this review
13 June 2013

Thank you for your recommendation on our hotel. More

Ottawa
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 8 June 2013

This hotel consistently delivers great value for the price. Suites have a separate bedroom/sitting room set-up which makes this a great choice for anyone with kids, or anyone who just wants extra privacy. Someone can be asleep in the comfy bed, and the others watching TV or using the desk in the living room. Spacious bathroom and dressing room would... More

Was this review helpful? Yes 3
See 3 more reviews by QCTraveller2 for Toronto
Elizabeth T, Manager at Cambridge Suites Hotel, responded to this review
10 June 2013

"Hidden gem", love it, thank you! We appreciate your loyalty and detailed feedback. More

Erie, Pennsylvania, United States
Top Contributor
54 reviews 54 reviews
3 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 7 June 2013

Ok, I am kind of a hotel snob. When I booked this hotel, it was going to be an experience. It turned out to be a GREAT experience! Clean, excellent location, great staff and service. I was very happy that I stepped outside of the norm. Worth it. The best night sleep, great price. There is not one thing that... More

Was this review helpful? Yes 2
See 3 more reviews by LisaSalvia for Toronto
Elizabeth T, Manager at Cambridge Suites Hotel, responded to this review
10 June 2013

Hi Lisa, thank you for stepping outside of the norm! I'm thrilled your stay was great. I appreciated the room tip as well! More

Vancouver, Canada
Top Contributor
58 reviews 58 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 June 2013

Normally, this hotel offers great value, but the price paid on my most recent trip was 50% more. That said, it's still a convenient location that offers good value. The only hiccup was that the TV and phone weren't plugged in...I fixed them myself quite quickly.

Was this review helpful? Yes 1
See 2 more reviews by dna7575 for Toronto
Elizabeth T, Manager at Cambridge Suites Hotel, responded to this review
7 June 2013

Hi dna7575, perhaps there was a conference or special event during your reservation dates so lower rates were not available. My apologies about the TV & phone not being connected. I appreciate your feedback. Thanks! More

Toronto, Canada
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 June 2013

Lots of room in a lovely, spacious suite. Excellent customer service. Quite reasonably priced rooms (usually under $200 per night). In room dining is decent. Rooms are quiet. Never any problems with front desk and I have stayed in the hotel about 20 times over the past several years. I would recommend this hotel in a heart beat.

Was this review helpful? Yes 1
See 16 more reviews by yyz_kat for Toronto
Elizabeth T, Manager at Cambridge Suites Hotel, responded to this review
7 June 2013

Hello yyx_kat, with appreciation and thanks for your loyalty and kind words. More

 
 
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Additional Information about Cambridge Suites Hotel

Also Known As:
Cambridge Hotel Toronto
Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown Toronto
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotels in Toronto
#9 Business Hotels in Toronto
#10 Family Hotels in Toronto
#17 Romantic Hotels in Toronto
Price range (per night): ₹11,699 - ₹33,656
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Voted as one of Canada’s top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free high-speed internet and a generous check out time of 1pm. Each suite boasts an entertainment wet bar (kitchenette) with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant’s dining experience. Hotel guests also have access to the Business Centre plus access to the penthouse level Fitness Centre featuring a breathtaking view of the City. The hotel is connected to Toronto’s underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto’s best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
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