Location was good for walking distances to things. We arrived into our room and there was old beer or something sticky spilt all down our air conditioner, and a few of the doors. The carpets were stained and moldy in our room and the toilet was dirty. They came up and cleaned our room. 2nd night 3: 30 am people... More

I stayed here while in Toronto on business for nearly three weeks in May 2013, facility is nice enough although several floors were apparently under heavy renovation. The room is very spacious, far bigger than the "Express" hotel just down the street it gave me plenty of room to stretch out and get comfortable. the staff was very helpful Carol... More

We were shocked at how nice this property was after reading some poor reviews. The location is great for downtown T.O. The lobby is nice, the rooms are very cosy and clean. Service was excellent for our three nights! We pretty much had floor 21 to ourselves which was probably a good thing as we were in Toronto for a... More

I enjoyed my trip while staying in this hotel for 2 days. Proximity was great, so no problem meeting some friends. Transportation is accessible and close to some nice restaurants and the Eaton’s Shopping Center. Felt safe in the area as I was traveling alone. The fact, it was comforting at night knowing the management takes measures on providing security... More

I stayed here during Caribana 2012. It was a lively place and there were a couple of late-night fire alarms caused I'm sure by the ginger-headed kid I saw running down the hallways with a little ghetto blaster that I saw through my peephole at whatever-thirty in the morning but it was Toronto during Caribana... what can you do? The... More

Had children with us and did not know anything about Toronto. Big pretty city, lots of skyscrapers. Other reviews said rooms were big at this hotel which is true. We were comfortable as 2 adults with 2 kids. Very nice lobby and lots of friendly people. Big TV in our room that children liked. Front desk helped us with city... More

I was quite happy with my stay at the Primrose. I thought it was quite reasonably priced. The free internet was wonderful. The staff was very pleasant and helpful. The parking is very over priced as any parking in Toronto. But beware their parkade is for compact cars only!

The Primrose is very well situated, close to restaurants, cinemas, and subway. Walking distance to many attractions. The staff are very nice, from reception to maintenance, and restaurant. Whenever I'm travelling to Toronto, I try to stay there unless there is an event in the city and they are booked