The hotel is ok and serves the purpose well. The staff are ok. The place is clean and the rooms have all been just redone. But something is missing with this place that I cannot put my finger on. I came for a weekend while my wife was here for a weeks conference and came the last weekend of her... More

A very nice Holiday Inn stopover. Lovely corner room..with WARM bathroom floor. Great in December weather. Had a late night meal in the Bar area....nice decor, great beer on tap, and terrific Pizza...recommended by the very helpful Barman. Thanks. A quiet night and great breakfast buffet in the morning. Thanks to the reception desk who shifted us into the very... More

Holiday Inn must send thier staff to stellar service school. because it is. Great attitude and really care about your stay and want you to come back. I continue to visit and stay at Holiday Inns in Canada and always have a great staff experience. More

We stayed at this hotel because it had the lowest prices for park and fly (included, 8 days). Usually we stay at the Radisson (all suites) down the road, so I can offer a comparison here. The hotel is very close to the airport and the shuttle did not stop along the way, it is approx 5 - 7 minutes... More

stayed at the toronto international airport holiday inn...great stay. we had a very nice comfy room, beds are great. good parking and shuttle picks you up and brings you to and from the airport. we always stay at the double tree hotel there...but in my opinion this place is no different. would stay here again in a minute.... More

We have stayed here several times over the years. The rooms have always been clean and decent. The heated bathroom floors are so nice. The restaurant and lounge though are something else though. Service is extremely slow and the staff just doesn't seem to really care. The prices are also quite high. We usually either walk to Timmy's just down... More

Parking $14. $6 I think even for a half hour making it nearly impossible for anyone to visit. Rooms downtrodden and havent seen a tube tv in a hotel for some time...toilet ran and ran. Kids found bugs in pool and were turned off from swimming. Front desk staff also gave one key...who does that in a hotel? Bottled water... More

A very nice Holiday Inn close to the Toronto Intl Airport. Shuttles to the airport depart every 20-30 mins. The rooms are good and quite modern. There is free wifi in the rooms. No complaints here! Just that they charge $14 for parking in an area where parking is freely available. More

We were moved to this hotel because Hotel Indigo did not have the 24 hr shuttle and Indigo sent us to the wrong Holiday inn. Never in my life have we been so rudly treated by a front desk person. Ada was her name and yes we were at her hotel by mistake but if that is the way she... More