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Thompson Toronto - A Thompson Hotel

550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Hotel amenities
Thompson Toronto - A Thompson Hotel
Ranked #58 of 119 hotels in Toronto
3.5 of 5 stars 193 Reviews
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193 reviews from our community

What travellers say about this hotel
  • Room service(17)
  • Very nice(13)
  • Roof top(12)
  • Cn tower(6)
  • Rooftop patio(4)
  • Jersey shore(4)
  • Friendly and helpful(4)
  • Hotel guest(3)
  • Infinity pool(3)
  • Noise issues(3)
Traveller rating
    67
    37
    26
    29
    34
Only show reviews for Family (13) | Couples (67) | Business (56)
Date Rating
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 21 May 2012

Room was clean, modern, and well appointed. Having the light controls for the whole suite at your bedside is a nice plus. The property has a 24 hour diner, a nice sushi/japanese restaurant, and a fine dining italian restaurant to choose from. All were good. Additionally the roof-top bar has the best views of Toronto skyline and a hip vibe... More

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1 review
3 of 5 stars Reviewed 11 May 2012

Hotel was very loud in the am. Had to call front desk multiple times to have hotel services quieted. No apology or concern from hotel management regarding distuption. Would not stay at this hotel again. More

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Guelph
2 reviews
4 of 5 stars Reviewed 10 May 2012

Our stay at the Thompson Toronto was very nice. Perhaps since it was a Monday night, we were not faced with the noise & issues associated with nightlife that other reviewers have commented on. Room was clean, spacious & well appointed, with a small balcony. Heated marble flooring in the bathroom is a nice touch. No bathtub, but a beautiful... More

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Montreal, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

I travel to Toronto often and normally stay at the Trump or le Germain but decided to give the Thompson a try. Although the hotel is nice and very modern, the customer service is poor. I booked over the phone and was offered a discount for their rooftop patio during my stay - it was a promo they were having.... More

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Nova Scotia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I just returned from my first stay at the Thompson Toronto. To clarify, I am a mom of 3 young children under the age of 6. I rarely travel alone any more, and our hotel selection process has gone from finding some of the best top of the line trendy/higher end hotels, to mostly finding ones that have a good... More

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Maroochydore, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 5 May 2012

Stayed at this property in April. Fantastic rooms, great staff very attentive, fabulous facilitates and perfect location. Had heard of Thompson Hotels and now that we have experienced them will definitely be staying with them again. Oh Breakfast in the Diner was also very good. More

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peterborough
Senior Contributor
39 reviews 39 reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 5 May 2012

What a fantastic hotel. Showed up at 6 pm, obviously late, however the front desk didn't miss a beat. Welcomed with a friendly face and a smile and a hello, fast and friendly. Were given a what's great at this hotel and what is happening here this evening, (never had that happen before at any hotel), no pressure and no... More

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See 2 more reviews by atti2ud for Toronto
San Francisco, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 May 2012

I stayed here on business a few weeks ago, and everything was perfect! Check in was smooth and easy (I booked last minute using HotelTonight, which is now in Toronto!). Rooms are very spacious, especially the bathrooms. Cool mini bar selection as well. A lot of cool perks at this hotel. I ate lunch at the Thompson Diner, which was... More

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1 review
5 of 5 stars Reviewed 1 May 2012

My stay at the Thompson was amazing, starting with the initial booking right until checkout I was impressed with the pleasant, friendly staff. Sabrina contacted me through email and replied instantly to my questions, and Asia who helped me at checkout was so sweet and made the process as quick as possible, I didnt have to wait around to leave.... More

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Barrie
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I travel quite often and stay at hotels of all levels. Only recently did I find The Thompson in Toronto and it has quickly become my favorite place not only for business but also as a place to escape for a night downtown. It's in a great area, offering easy access to the Gardiner, which makes getting to my meetings... More

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See 2 more reviews by T M for Toronto
Saye Kokeh, General Manager at Thompson Toronto - A Thompson Hotel, responded to this review
11 May 2012

Dear T M, Thank you for your kind words, and I am thrilled to hear that you enjoyed both the hotel and our location. I will definitely pass on your kind words to our staff, and I am very happy to hear that you felt we offered such great service. We very much appreciate your loyalty and can’t wait to... More

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Additional Information about Thompson Toronto - A Thompson Hotel

550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Price range (per night):* INR12,149 - 34,553

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Thompson Toronto - A Thompson Hotel
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