I, we have stayed here before. After some remodeling the hotel and rooms are much better. The location is great where many things in the very close proximity. Hockey teams stay here a lot, because many rinks are near by. Bar, restaurant is inside, new tvs, refrigerators, remodeled bathrooms with additional sink outside for the second person. This is my... More

When you check in you need to sign an agreement with a bunch of conditions on your stay such as your kids won't be playing in the halls and there is a curfew of 11pm. Fine - I understand they've had teams before who obviously upset other guests. When I mentioned that as I was reading the form, I was... More

Although the service, food and facilities are ok, this Hotel is not that accommodating with small businesses using their facilities. Their daily rates for renting a 10-person meeting room are stratospheric and they are pretty inflexible when it comes to adjusting their rates. They have to realize that not every business using their facilities is a Fortune 500 company. Also,... More

Had to get a room at short notice & called around to see where I could just flop my head down for the night at 2:30 a.m., & the HI Express wanted $159, Comfort Inn was full, so I called the old Holiday Inn that's been converted to Best western in the last couple of years I guess. Their rate... More

This is our first trip back to this hotel since it made the switch from Holiday Inn to Best Western. The rooms are still quite decent and well-kept, and the hotel itself still offers generally pleasant service. However, the Wrigley's restaurant leaves a lot to be desired. We went there for breakfast during our stay and not only did we... More

We stayed in this hotel for 3 nights during the Wine Festival in St. Catharines. Pleasantly surprised when we walked through the doors! The front desk staff were very courteous, & accomodating. Our room was ready, even though it was a bit early! We were glad to rest after being on the road for 6 hrs. Our room was very... More

The hotel is easy to find, the staff is friendly and it is a short walk to several places to eat. More

We stayed at the best western for one night in late August 2011 - I cant say ive stayed at many best westerns, so didn't know what to expect. For starters, we got a great deal, paid $20 for an upgraded room and worth every penny! Private balcony... private entrance... very nice robes.... awesome service! We forgot to grab our... More

We visited this hotel in June 2011 and really enjoyed it. The pool was and gym area were really nice, although you do have to walk a bit from your room to get to the lobby where the pool is located. The restaurant food was really good as well. It was a Sunday morning and there were a lot of... More