BEST WESTERN St. Catharines Hotel & Conference Centre (Ontario, Canada) - Hotel reviews, photos, rates

Also Known As:: Best Western St. Catharines Hotel St. Catharines; Best Western St. Catharines Hotel; Holiday Inn St Catharines; Holiday Inn St. Catharines; St Catharines Holiday Inn; St. Catharines Holiday Inn; BEST WESTERN St. Catharines Hotel & Conference Centre Ontario, Canada

Address: 2 North Service Rd., St. Catharines, Ontario L2N 4G9, Canada (Formerly Heart of Niagara Hotel & Conference Centre)

Phone Number:

Region: Canada > Ontario > St. Catharines

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access

Hotel Style:

Ranked #3 of 8 hotels in St. Catharines

Price range (per night): ₹6,418 - ₹11,796

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: On your St. Catharines-Niagara Falls vacation getaway, visit the Best Western St Catharines hotel for your Niagara Falls vacation or business trip. Centrally located only ten minutes from the Niagara Falls as well as close to area businesses and Niagara-area attractions and wineries. Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, Welland Canal, Niagara College and Brock University. We make it easy to do business by providing free Wi-Fi Internet access, rooms designed for business guests and meeting rooms with over 4,000 sq. ft. of flexible space and full catering services. Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines, Niagara-on-the-lake and Niagara Falls, Ontario. The BEST WESTERN St. Catharines Hotel and Conference Centre's amenities are the region's best. You can enjoy both an indoor and a seasonal, outdoor pool. Reflexions fitness centre is available on site, and includes daily water aerobics for adults, as well as steam rooms. Enjoy the private courtyard area which is great for kids as they love our mini-golf course. Relax after a long work day at Wrigley's Sports Bar for bite to eat or catch a game on anyone of over 20 flat screen TVs that surround the restaurant. We look forward to your visit! ... more less

Reservation Options:: TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Hotels.com, Venere, Best Western, EasyToBook, Agoda, Priceline, Cheap Tickets, Stentorian NV, Tingo and HotelsClick so you can book your BEST WESTERN St. Catharines Hotel & Conference Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Maria P

Guelph, Canada

Reviewer

5 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Great place to stay while in the area”

Reviewed 27 May 2013

We stayed there this weekend for Ontario basketball championships and it was an awesome stay! Hotel was clean, great staff that answered your questions, and the group booking was great! Ty Rebecca! rooms were put together as per team. This was great to keep team in general vicinity . The hotel even had laundry facilities which came in handy after... More

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See 2 more reviews by Maria P for St. Catharines

Thank you for your recent review on Trip Advisor. We take pride in our state of the art 10,000 sq ft Reflexions fitness facility. Extended stay guests love our laundry facilities as well. Look forward to seeing you again! More

kiwionarope

Burlington, Canada

Senior Contributor

23 reviews

7 hotel reviews

Reviews in 9 cities

“Excellent”

Reviewed 25 May 2013 via mobile

This BW is hard to locate from the highway, then once you find the entry, you realize that you came in the back of the hotel, confusing set up. But that aside, the hotel is excellent once through the doors, it's very welcoming and Jenn at the front desk was great to deal with, very helpful. I was upgraded to... More

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Thank you for your feedback on Trip Advisor! We are currently installing a larger sign on the corner of Lake Street and YMCA Dr to add additional signage for the hotel, restaurant and fitness centre. Our guests love our Executive Wing with separate key access, free bottle water and snacks. Our courtyard pool is also a great spot to relax... More

Jim V

Toronto, Canada

Reviews in 4 cities

“Good stay. Clean & no issues”

Reviewed 21 May 2013

We were in town for a soccer tournament and the hotel did everyone a favour by having our team next to each other - convenient for us and trouble free for other guests. Check in was quick and courteous. I had contacted the hotel prior to our visit with a question and received a lightning fast response from the GM... More

Thank you for your review on Trip Advisor. Guests love our convenient location to the QEW, over 10 restaurants to walk to, Fairview Shopping Centre and Costco across the street. Love to see you again! More

Izarra1

Ottawa, Canada

28 reviews

Reviews in 7 cities

39 helpful votes

“Good place to stay”

Reviewed 13 May 2013

Stayed at this Best Western a couple of weeks ago for an out-of-town family wedding. Service was very good and the rooms were nice. We have 2 kids and there was plenty for them to do at the hotel (pool, mini-putt, etc.) Service was friendly in general. The only complaint I have is regarding the hotel's restaurant. The service is... More

Thank you for your recent feedback on Trip Advisor. Thank you for addressing your service issues in our restaurant. We definitely pride ourselves on exceeding our guests expectations and during your stay we failed to do so. I will definitely address this issue with our team to continually improve our service and welcome you back with confidence! Could you please... More

weatherwatcher29

Ontario, Canada

Senior Reviewer

10 reviews

8 hotel reviews

14 helpful votes

“Needs updating”

Reviewed 9 May 2013

Was hard to find off the main highway. They need a bigger sign so it stands out. Rooms were ok, ours overlooked the indoor pool so we had to have the curtains closed all the time. No breakfast included or even a discount at the attached restaurant. Front desk staff not interested in helping when we asked questions. The ignored... More

Thank you for your feedback on Trip Advisor. We apologize for not meeting and exceeding your expectations during your recent stay with us. Our full service restaurant is opened for breakfast, lunch and dinner. Our guests who book directly with us on bestwestern.com or call directly would typically receive a breakfast coupon. We also currently run a daily Hot Breakfast... More

rjfmkt

Rochester, New York

Top Contributor

82 reviews

34 hotel reviews

Reviews in 37 cities

61 helpful votes

“Nice play to stay”

Reviewed 7 May 2013

Needed a place to stay on our way to Toronto and found this place. Easy access to the QEW, Clean comfortable rooms, helpful staff. My only complaint is for a 3 star hotel the towels were cheap. Would I stay here again? Yes.

See 2 more reviews by rjfmkt for St. Catharines

Thank you for your feedback on Trip Advisor. We are conveniently located within 10 minutes of Niagara Falls and one hour away from Toronto! We appreciate the feedback on our towels and will revisit this issue with our housekeeping as we continually invest in our facility. Hope to see you soon! More

Hillary S

3 reviews

1 helpful vote

“Great location, pet friendly rooms”

The Best Western is located in a convenient location for shopping and for highway access. Most sightseeing in St. Catharines will require a car, and everything in the region is easily accessible from this hotel. The hotel staff were hospitable, the room was clean, the beds were comfortable, the wireless internet was fast and easy to connect, and the room... More

Thank you for your kind comments above. We love our convenient location near many restaurants, Fairview Shopping Centre and Costco. Coming soon: We are excited to welcome the Outlet Collection of Niagara development in May 2014 only 5 minutes away from our hotel! All of our rooms are equipped with mini firdges and we are in the process of adding... More

poorfarm153

Boston, Massachusetts

Contributor

19 reviews

13 hotel reviews

Reviews in 13 cities

4 helpful votes

“Clean and Pleasant Highway Hotel.”

Reviewed 6 May 2013

We stayed here because they have some dog friendly rooms. There were no surprises. The front desk staff were very courteous. Our room was clean and comfortable. The hotel is convenient - easy on easy off - to the QEW, and there are a number of restaurants in the neighborhood. The hotel is an ideal location if you're in town... More

Thank you for your feedback on Trip Advisor! Your pet is always welcome at the Best Western St Catharines! We are one of the closest hotels to the Henley Regatta. Book your rooms now as space is always limited! Look forward to seeing you again. More

Trina A

Davison, Michigan, Usa

1 review

“Wonderful place to stay”

Reviewed 16 April 2013

Review collected in partnership with Best Western

pow-skiing

Vancouver, Canada

9 reviews

3 helpful votes

“Better than average, darts tournament made it loud at night though.”

Reviewed 31 March 2013

Booked because it was pet friendly, made reservation over the phone for a pet friendly room and when we showed up 20 minutes later it turned out we were not in a pet friendly room. not an issue though as they upgraded us to a king size bed in a room with a kitchenette (room 102). Room was modern and... More

Thank you for sharing your comments on Trip Advisor. We're glad to see you enjoyed your stay with us. Don't forget to visit us this spring for some of the wonderful festivals such as New Vintage Festival. Look forward to seeing you again! More

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BEST WESTERN St. Catharines Hotel & Conference Centre, Ontario, Canada

BEST WESTERN St. Catharines Hotel & Conference Centre

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