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All 61 Ottawa hotels

Quality Inn Orleans

2.0 of 5
3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
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Quality Inn Orleans
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47%
Ranked #38 of 61 hotels in Ottawa
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42 reviews from our community

    Trip type
Traveller rating
    9
    11
    15
    6
    1
Date Rating
Richmond Hill, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 10 June 2013

Yes there are fancier and more expensive hotels in the area, however value for your money and customer service were great. The staff was very helpful from the day we made reservations on the phone. Our team arrived late, the front desk had prepared all the keys and paperwork for each room to make the check-in process faster. In the... More

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Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 June 2013 via mobile

Staff very pleasant and helpful. Room quiet and clean. This hotel seemed to attract out-of-town tradespeople very polite and intent on going about their business. Rooms offer many amenities ie...fridge, microwave, iron, hair dryer, etc... However, if you are the modern day traveller wi-fi, though promised, was not available. We were told when inquiring about the lack of wi-fi that,... More

Was this review helpful? Yes 1
Ottawa, Ontario, Canada
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 June 2013

We were excited when the Quality Inn was built in Orleans as it provided a nearby hotel for us when we moved out of our home this summer. Unfortunately, the hotel did not meet up to its name. Though relatively new the hotel already showed signs of disrepair. The free business centre with a computer and attached fax/printer was greatly... More

Was this review helpful? Yes 1
See 4 more reviews by Christopher W for Ottawa
Montreal, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 28 May 2013

I founds that this hotel needs a lot more staff. I stayed at this hotel this past weekend (May 25, 2013) there was a soccer tournament. They were unable to handle the amount of people that were staying there. The person that worked at the front desk, also brought bedding to the rooms, etc... The rooms were clean, the pool... More

Was this review helpful? Yes 2
Port Hope,On
1 review
5 of 5 stars Reviewed 16 May 2013

Very clean room, with excellent front desk service. More than adequate breakfast choices and very friendly staff. The motel was very quiet at night. Good location for my purposes with excellnt rates. I would stay there again for sure. Highly recommend.

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

This hotel is clean and quiet. The staff go to great lengths to give above average service. I had trouble getting internet connection. The Manager on duty spent more than half an hour resetting their routers and trying everything on my iPad to get me connected. It was finally resolved. I have recommended this hotel to family and friends. Some... More

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1 review
5 of 5 stars Reviewed 12 May 2013 via mobile

I stayed in hotel recently in may 2013. I love room that I was staying in nice clean and comfy beds. Staff at the front desk was awesome they were knowledgeable and always smiling. Lovely lady was doing breakfast took care of me good. I loved fresh waffles. I would definitely go back to this hotel price is right and... More

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London, Canada
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 May 2013

I would NEVER book at this hotel again. The staffs were poorly trained and not polite, not to mention inappropriately dressed. The craftsmanship of the hotel itself is ridiculously poor; the countertops in the room are not even attached, they are just resting on wooden stakes! The only good comments that I have is that the gentleman working May 3rd,... More

Was this review helpful? Yes 1

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3 of 5 stars Reviewed 1 May 2013 via mobile

I've stayed at this hotel a few times. It's a decent hotel right now but judging by the lack of staff, attention to detail and maintenance it won't be decent for very long which is a shame considering its not very old. The cleaning staff do the bare minimum to get by in my opinion. To me it looks as... More

Was this review helpful? Yes 1
George M, General Manager at Quality Inn Orleans, responded to this review
2 May 2013

Thank you for staying with us and for taking the time to post your feed back. Please know that I will be taking action on your comments. I have hired 3 new staff this week and I am in the process of training them to ensure that the standards that you have come to expect from this hotel are not... More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 26 April 2013 via mobile

Upon arrival at this hotel, I was told that only 1of the 2 rooms I booked was available. The manager insisted that without my confirmation letter (which was not emailed to me) he could not do anything (even though I provided name and credit card info.) He than states that he has just spoken to me on the phone to... More

Was this review helpful? Yes 1
George M, General Manager at Quality Inn Orleans, responded to this review
2 May 2013

Thank you for taking the time to review the hotel. The only way that we can improve is by getting your feedback and acting on it. I would like to issue you an apology on behalf of the manager that was on duty that evening. I can only tell you that I have spoken with him and he feels terrible.... More

 
 
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Additional Information about Quality Inn Orleans

Also Known As:
Quality Inn Orleans Hotel
Quality Inn Orleans Hotel Ottawa
Address: 3363 St. Joseph Blvd | Orleans, Ottawa, Ontario K1C 1T1, Canada
Region: Canada > Ontario > Ottawa
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 61 hotels in Ottawa
Price range (per night): ₹7,722 - ₹8,760
Hotel Class:2 star (2*)
Reservation Options:
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