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Travelodge Hotel and Convention Centre - Ottawa West

3.0 of 5
1376 Carling Avenue | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada
Hotel amenities
Ranked #39 of 59 hotels in Ottawa
3.0 of 5 stars 123 Reviews
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123 reviews from our community

What travellers say about this hotel
  • Wave pool(5)
  • Hot tub(4)
  • Water park(3)
Traveller rating
    11
    45
    23
    17
    27
Only show reviews for Family (55) | Couples (11) | Business (10)
Date Rating
tallperson
Montreal, Canada
Senior Reviewer
7 reviews
2 helpful votes
2 of 5 stars Reviewed 12 February 2012 NEW

Well after reading the reviews I was not looking forward to our 2 nights here. We booked because of a basketball tournament so didn't have a choice of where to stay. As has been said the bed was awful, mattress really soft and pillows thin and lumpy. The room decor and fittings were very tired especially in the bathroom -... More

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Tracey S
Montreal, Canada
1 review
1 helpful vote
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

This hotel has everything you would expect for the price range. We were here this past weekend for a hockey tournament and with all the complaints on this site I felt compelled to write something good since I think people just like to complain somtimes. The waterslide and wave pool were AMAZING hit with the kids (and us too). The... More

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SeeCanada
Lindsay, Canada
Contributor
18 reviews
11 helpful votes
3 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

On the one hand, a wave pool and water slide free with your room? Awesome. Peeling paint and ratty carpet in the stairwells? Not so awesome. It's great for families with younger kids. Rooms are nothing special, but are clean and comfortable, if dated. Be sure to call to find out when the water park is open--hours during the week... More

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Julie B
Laval, Canada
Reviewer
5 reviews
3 helpful votes
3 of 5 stars Reviewed 17 January 2012
2
people found this review helpful

We stayed here 2 nights for my daughter's hockey tournament in January. We had about 10 rooms, on the same floor. Our room was clean, with a king sized bed and a sofa bed. There was a mini fridge and a microwave. The mattress was old but we managed to find a good position in which to sleep. The walls... More

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sxh230
Ottawa
Reviewer
3 reviews
5 of 5 stars Reviewed 8 January 2012

After reading the other replies I was concerned. It may just be that more people post to share the bad but not the good so I was very determined to make time to post this review. Firstly no sign of bed bugs in our room. We had room 174 which was big enough for 5 of us - Queen +... More

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Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
17 January 2012

Dear sxh230, Thank-you for taking the time to comment on your recent stay with us. I appreciate your positive feedback and I am happy that you and your family enjoyed your stay with us. I hope you will come back again to experience it. I have shared your comments with our associates and management team. All of us at the... More

mamandragon
Peterborough, Canada
Reviewer
5 reviews
3 helpful votes
4 of 5 stars Reviewed 4 January 2012

We were here for one night - New Years Eve with our Son, Daughter, Son-In-Law an Grandchildren. We had 3 rooms in total (all on same floor one of which faced the pool area) We chose this hotel for the indoor water park. It has a wave pool, water slide, hot tub and kiddie pool. Just enough and pleasant enough... More

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md111
Toronto, Canada
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 13 December 2011

This facility offers good accommodation for the price. It has a great wave pool, with several rooms looking on to it. This would be great for families where parents can keep an eye on kids from their balconies. The room was very clean and did look fairly recently renovated. Beds were comfortable. I did not try the dining facilities since... More

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neelab79
Toronto, Canada
2 reviews
2 helpful votes
5 of 5 stars Reviewed 10 December 2011

well, i have stayed at this hotal and had a great time . my almost two year old daughter had lots of fun playing in the kiddy pool with water silde. also althought i did not get a chance to swim in the wavey pool. hat tab was good. hotal was nice and clean. with nice ,friendly staff. More

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Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
12 December 2011

Dear neelab79, Thank-you for taking the time to comment on your recent stay with us. I appreciate your positive feedback and I am happy that you enjoyed your stay with us. I am happy to hear your daughter enjoyed the park and I am sorry you didn't have an opportunity to try out the wavepool. I hope you will come... More

TracyFr
North Bay, Canada
Reviewer
5 reviews
2 of 5 stars Reviewed 26 November 2011

When we checked the reviews about this hotel, we knew we may be taking a chance at staying here. My husband and I wanted a hotel with a pool for our 2 children. This hotel has a wave pool and a water slide. It looked great. So, that was the hook. We had read that the pool area was sometimes... More

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Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
7 December 2011

Dear TracyFr, Thank-you for taking the time to post your comments about your recent stay with us. I apologize for the condition of the mattresses in your room. We are currently working on having all-new mattresses and box springs purchased before the end of the year. I also apologize for the concerns with noise during your stay. Thank-you for your... More

A L
Toronto, Canada
1 review
1 of 5 stars Reviewed 16 November 2011

Yup, you read it right, this is the worst hotel I have ever stayed in! Being on the road for business, and spending at least 1 week every month in a hotel, I can tell you 2 things.. 1, I will NEVER book through hotwire again, and 2, I will NEVER stay in this hotel again... Check in - get... More

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Daniel Greer, General Manager at Travelodge Hotel and Convention Centre - Ottawa West, responded to this review
22 November 2011

Dear A L, Thank-you for taking the time to post your comments about your recent stay with us. I apologize for the condition of the mattress in your room. We are currently working on having all mattresses and box springs replaced before the end of the year. I also apologize for the level of service you received from our Guest... More

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Travelodge Hotel and Convention Centre - Ottawa West Also Known As

  • Travelodge Hotel And Convention Centre
  • Travelodge Ottawa
  • Travel Lodge Ottawa
Address: 1376 Carling Avenue | Carling and Kirkwood, Ottawa, Ontario K1Z 7L5, Canada

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