Traveled to Ottawa for Christmas Eve and Christmas Day. The hotel was easy to find and convenient to access. We did valet, and they were extremely efficient, willing, helpful and friendly every time. Staff were all very friendly and helpful with helping us with directions and gettting around. The hotel's best asset is its lobby. It's beautiful, elegant, classy and... more

We stayed at the Marriott in downtown Ottawa at the end of September 2009. You can tell that this hotel needed some upgrading and it looked like there was some remodeling going on. The rooms were clean but tired, the carpet looked like it had not been changed since 1980, and the decor was dated. The rooms were also a... more

Below average, not the usually dependable and fair Marriott style or service. The shower head was broken, and although I called the front desk for two days and was continually assured an engineer would fix it, the shower was never repaired. I went down personally to the front desk and again reminded them I would be out for the day... more

I stayed here for four nights in late October attending a conference in Ottawa. I ended up with a standard single room with King bed that was comparable in size to a suite in some hotels, and included a balcony with a view of the office building across the street. The bed was very comfortable and plush, and the desk/work... more

Very nice hotel. Front desk staff were very nice and friendly, porters at front entrance were cool and had a good sense of humour to them which was nice and even when I forgot something in the vehicle, he took me down the elevator to get my forgot item. Did not use the facilities but one friend said sauna was... more

We stayed for 2 nights. Hotwire price of about $95 US plus taxes/fees was good, and we were given a spacious corner room. The heated bathroom floor was a treat, given the cool temperatures. Rooftop restaurant in a revolving restaurant, while not offering particularly interesting views, did have very good food (including wild, not farm-raised, salmon), though at somewhat steep... more

We stayed at the Marriott in downtown Ottawa. The lobby, pool, and restaurants were all very nice. Prior to check-in, I requested a King room with a crib, microwave, and fridge. Upon check-in, I was provided with a double Queen room without a crib, microwave, or fridge. I immediately requested a change, and they easily accomodated it. Once in our... more

Pros: within walking distance to many major attractions; staff were friendly and went out of their way to please; views from room were fabulous; terrific night views from the Merlot Grill; Grill food was satisfying but nothing outstanding; Ali the Grill waiter was very personable. We initally had a room across from the elevators and were displeased after spending the... more

Went to Ottawa for the Intl. Fireworks Competition. The hotel is in a good location for downtown. We walked Sparks Street and past Parliament to ByWard Market. Then were tired and ended up watching the fireworks from the revolving restaurant. The staff in the hotel and especially in the restaurant were great! Would stay there again. more