I had this hotel booked by my travel agency and assumed it was a Hilton Embassy Suites as they did not say otherwise. When I got there it was not in the best part of Ottawa and it was an old, somewhat run-down property. It is not at all like a Hilton Embassy Suites. There is no air conditioning in... More

This is a slum. When we called to book we asked if this was like other Embassy Suites (Niagara Falls in particiular). We were told it was but it ISN't! Shame on Embassy Suites corporate for allowing this roach motel to tarnish their brand. The only good thing that came out of our visit was they let us cancel our... More

I assumed, being close to downtown Ottawa, this would be a decent place, IT IS NOT! don't stay here. It is a slum apartment building, which has been converted to weekly rentals. It was loud, shouting and fighting heard throughout the hotel! it is dirty, old, run down, etc. I have never had a decent place to stay in Ottawa... More

I only stayed their for one night and out of all the hotels I have ever been in this was the worst.... by FAR! It is close to downtown but it is quite a sketchy area, and once night hits let me just say you do not want to be caught alone. The inside of the hotel was very outdated,... More

My boyfriend & I spent 2 weeks here for business & the hotel was booked through his manager so all we knew is that it had a kitchen, balcony & walk-in closet ... how sweet is that until we got here & noticed such great rooms with outdated furnishings. When we first checked in the room on the 7th floor... More

I took the time to search for a hotel for my trip to Ottawa and found this one to have a VERY good price, so I took a chance on it. I was pleasantly surprised at size of the suite I was able to get for $121.50 CAD!! i was able to get parking below the hotel as well for... More

I rated this hotel 4/5. This is not to say that I think it's an Ibis or a real 4 star hotel. This is a 3 star max at a very good location, with clean, spacious rooms, wifi access, kitchen, etc. Nothing too fancy about it. The reason why I gave it the additional star is the staff. They were... More

This is one of my favorite fall back spots when I come to Ottawa. The location is brilliant: 10 minutes walk to Parliament, Rideau Centre, and not much more to the Byward Market. And, the amount of room one gets is fabulous: I had a spacious corner suite with tons of windows, a great sitting area, and all for an... More

We have stayed at this hotel many times in the past and will do so again but this time around we reported that the heat in the livingroom/kitchen areas weren't working - the first night by phone, the next day in writing and on the third day asked for some blankets if they couldn't fix the problem. They did send... More