Southway Hotel (Ottawa) - Hotel reviews, photos, rates

Also Known As:: Southway Hotel And Conference Centre; Southway Hotel Ottawa

Address: 2431 Bank Street, Ottawa, Ontario K1V 8R9, Canada

Phone Number:

Region: Canada > Ontario > Ottawa

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#4 Business Hotels in Ottawa

#7 Family Hotels in Ottawa

Price range (per night): ₹ 8,396 - 9,933

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: It’s time to unchain your expectations about what to expect from an Ottawa hotel just minutes from the bustling Ottawa International Airport and the multi-purpose Ernst & Young Centre™. At our family-owned Southway Hotel, we are totally guest-focused, not brand-focused. Relax in spacious and upgraded guestrooms, dine in our fit-for-foodies Shallows Grill, and take advantage of our free airport shuttle, free WiFi and free parking. We look forward to welcoming you. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, EasyToBook, Priceline, Hotwire, Venere and Tingo so you can book your Southway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Charlie M

Chesapeake, Virginia

2 reviews

Reviews in 2 cities

1 helpful vote

“Enjoyable Experience”

Reviewed 15 May 2013 NEW

Great location and clean hotel. The Shallows restaurant has great food and excellent service. You enjoy a continental breakfast and wi-fi - both included in your room. The room was a good size and well-maintained. While there were renovations underway (replacing carpet in main entrance), it was done in a non-intrusive way.

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Greg_n_Kara

Sudbury, Canada

“Great experience”

Reviewed 10 May 2013

First time at this hotel, was very clean, staff was great!!! We were given a newly renovated room, great beds, internet was pretty good. This hotel is central to many shopping areas, food options were endless. Renovations are currently taking place, however the staff are quite accommodating to ensure the renos didn't affect your stay. Pool was great, hot tub... More

Thank you for your review. Very glad to hear that you enjoyed your stay, I enjoy reading reviews such as yours. Our lobby is back to normal again , and rennovations are currenly underway for the guestrooms located on the Courtyard Side. I am happy to hear that the staff were accomodating during the rennovation process. We look forward to... More

christineleblanc

ottawa, canada

Senior Contributor

26 reviews

11 hotel reviews

Reviews in 13 cities

31 helpful votes

“Awesome beds and bedding”

Reviewed 30 April 2013

I can understand why the Southway Hotel has the reputation it does. I stayed there last night. The beds were unbelievably comfortable, with expensive, large absolutely wonderful pillows, and bedding that was also several layers and very comfortable. Nice front desk staff, no issues checking in or out. The 1 Queen room is very spacious with good chairs to sit... More

Thank you for the Wonderful Review. We recieve alot of compliments on our beds and bedding ; thank you for commenting on them. We look forward to your return visit. Have a great day , and weekend ! All the best. Kristine Hillis More

IqaluitKeith

Iqaluit

1 review

“Overnight experience”

I booked the room via internet. I was not allowed to book after my previous visit which did distress me. I use this hotel as I have a dog. I was told I could not have a king size bed because of the dog even though I was paying an additional $30 for him...The room was dingy and the bed... More

Thank you for your review. I am disappointed to hear of your recent stay with the Southway Hotel. With regards to the room you were assigned, I am happy to let you know that we are currently undergoing renovations, and that all rooms on our courtyard side are being renovated. We do reserve the first floor for pets, as it... More

Jullly

Quebec

Contributor

12 reviews

10 hotel reviews

Reviews in 10 cities

20 helpful votes

“Feels like home :-)”

Reviewed 13 April 2013

Great hotel overall. Big rooms with a very confortable bed. I stayed there for 2 weeks for a business trip and i felt like i was home :-) i tried the restaurant for supper: was great also. Walking distance of everything...a lot of restaurants, grocery, drugstore, etc. Finally, there's a free breakfast in the lobby...but there's not a lot of... More

See 2 more reviews by Jullly for Ottawa

Thank you for your review. We are glad to hear that your two week stay was an enjoyable one. We look forward to your return visit. Have a great day. Kristine Hillis Guest Services Manager More

Kendryx

Peterborough, Canada

Senior Reviewer

6 reviews

3 hotel reviews

2 helpful votes

“Always a place to call home”

Reviewed 10 April 2013

An amazing hotel that through the ages, has consistantly been the best at what they do. The best customer service, truly outstanding food (at the Shallows) and the rooms never disappoint. I never recommend anything else but the Southway to friends and family. Keep up the this amazing and special hotel!

974RonB974

Ottawa

“Wonderful Experience”

I was given a surprise retirment party at the Southway with family and cooleagues. Every detail was wonderful. The surroundings are beautiful, the food served was exquistely presented and was absolutely delicious and the service and attention to detail was excellent. It was a very enjoyable expeinece.

CarrieT809

Reviewer

3 reviews

“WE LOVE the SOUTHWAY!!!”

Reviewed 5 April 2013

We have been staying at the Southway for over 11 years. As northern residents, The Southway acts like a 2nd home for us. The staff is super friendly and knows us by name. The beds are super comfy. This hotel has done a great job with its upgrades in the past few years. The location is GREAT, walking distance to... More

Thank you for taking your time to write a review. We are glad to hear that your hotel of choice is the Southway. We are currently in the process of updating 95 guestrooms, and are expected to be finished at the end of June. Looking forward to your return visit. Have a great day. Kristine Hillis Guest Services Manager More

bubbadogmom

Amherstburg, Canada

4 reviews

4 hotel reviews

“One of a kind!”

Reviewed 29 March 2013

Stayed at the Southway again in March - the Algonquin Suite. It is completely original and one of a kind. Everything was great- the staff, the room, the breakfast.....all of it. The room is by far the most beautiful hotel rooms I have ever seen. Panoramic view, fireplace, jacuzzi.....hardwood floors, and a handcrafted wood bed. It was incredible. Thank you... More

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bubbadogmom has 1 more review of Southway Hotel

“Great stay......best pillows and French Toast ever!”

Reviewed 1 November 2012

Thank you for your review . What a review it is . We appreciate the feedback , and glad to hear that you enjoyed your stay. Our Algonquin suite is one of a kind, and is quite a popular request. We look forward to your return visit. Warm Regards, Kristine Hillis Guest Services Manager More

mschmitt255

Waterloo, Canada

Top Contributor

60 reviews

8 hotel reviews

Reviews in 14 cities

28 helpful votes

“A Real Gem”

Reviewed 10 March 2013

Stayed at the Southway for one evening to conduct a workshop. Hotel is easily accessible to the airport. Staff were extremely couteous, especially the front of house staff at check-in. The room was very clean, comfortable and spacious. Enjoyed a wonderful dinner and breakfast at the hotel. Again, the server at both meals were courteous and frendly. I have stayed... More

See 3 more reviews by mschmitt255 for Ottawa

Thank you for your review. We are delighted to hear that you enjoyed your stay, and that all staff were helpful during your stay. We look forward to your return visit . Kristine Hillis More

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Southway Hotel, Ottawa

Southway Hotel

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