Entering the hotel was pleasant - sunshine through windows, clean entrance and smiles on Front Desk employees. The room was clean and the floor I stayed on was clean and quiet. The hotel is in the center of the downtown - close to shopping and restaurants. I enjoyed my stay and will return to Novotel when I visit Ottawa again!

i stayed at this hotel for three nights in early May while attending a meeting in the hotel. Great location near the sights and the convention center with an utra modern euro minimalist look and stylish open access to computers in lobby. The staff was consistently professional and helpful throughout my stay. While these positives are important, it was not... More

Rooms are mediocre. For the price you pay, you get a room that should be priced well below what they charge you. Comforters are lumpy. Bed sheets are of poor Quality, they don't even have a dish soap in the bathrooms. Never again. For a little bit more you can stay at the Westin, Fairmount. Ghetto!

The hotel itself is great, located in the very center, the rooms are quite big, a bit old fashioned but still very good. The view form the tower can be good once you are at the high floors. Breakfast is continental as commonly in Canada. The bar is really inviting with a nice selection of beers and really good wines.... More

Was attending Ottawa for work. We stayed at the Novotel which is conveniently located in downtown Ottawa. The foyer is nice and trendy if you like the look. The free apple computers in the lobby are nice feature. We had 2 double beds and both beds were very lumpy and uncomfortable. The carpet in the room was even lumpy. They... More

The room itself was lovely. The bed was really comfortable and the bathroom was modern and clean. The hotel is also in a great location - 2 minute walk to the shops and 5 minute walk to the canal and Parliament Hill. However, the fact that the pool was closed with no notice to guests was quite annoying. I also... More

This was my second stay at the Novotel. One year ago it was not as highly rated due to the construction going on about the restaurant. Now that things are complete it is a good choice. The location is really excellent although some might be put off by the proximity to the shelter. Nevertheless it is only a safe 5... More

We stayed for one night at the Novotel Ottawa in a room with two double beds. Staff at the front counter were friendly and able to guide us in the right direction for what was nearby. This hotel is in a fabulous location- very close to the Byward Market where there are so many restaurants to choose from. It was... More

Service was top notch and the location is perfect. The mall is accross the street and you are minutes away from the "Market" which includes numerous bars and restaurants. You are also about 10 minutes from the Parliment and the Rideau Canal. The room was nice and clean and had a "modern" feel to it. The pool was also very... More