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Novotel Ottawa

3.0 of 5
33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
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Novotel Ottawa
Ranked #21 of 61 hotels in Ottawa
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448 reviews from our community

Traveller rating
    106
    231
    70
    26
    15
See reviews for
Families
74
 
Couples
121
 
Solo
55
 
Business
135
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 16 May 2013 NEW

Cons: - The bathroom door is really a just a screen. Looks like they were inspired by those Japanese "shoji" doors. Guys, if you're going to copy Japan's washrooms, get a Toto washlet. This door looks hip, but it gives you no privacy. I want my bathroom doors soundproofed like a recording studio. Not like this one where you hear... More

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Mobile, Newfoundland and Labrador, Canada
1 review
5 of 5 stars Reviewed 13 May 2013 NEW

Entering the hotel was pleasant - sunshine through windows, clean entrance and smiles on Front Desk employees. The room was clean and the floor I stayed on was clean and quiet. The hotel is in the center of the downtown - close to shopping and restaurants. I enjoyed my stay and will return to Novotel when I visit Ottawa again!

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Review collected in partnership with Accorhotels.com

San Diego, California
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 10 May 2013 via mobile

i stayed at this hotel for three nights in early May while attending a meeting in the hotel. Great location near the sights and the convention center with an utra modern euro minimalist look and stylish open access to computers in lobby. The staff was consistently professional and helpful throughout my stay. While these positives are important, it was not... More

Was this review helpful? Yes 1
Etobicoke
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 7 May 2013 via mobile

Rooms are mediocre. For the price you pay, you get a room that should be priced well below what they charge you. Comforters are lumpy. Bed sheets are of poor Quality, they don't even have a dish soap in the bathrooms. Never again. For a little bit more you can stay at the Westin, Fairmount. Ghetto!

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Danny P, Front Office Manager at Novotel Ottawa, responded to this review
10 May 2013

Dear ponceitalia, Thank you for taking the time to share your comments concerning your stay at the Novotel Ottawa. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provides a memorable experience to our valued guests. I have reviewed your comments and concerns,... More

Hamburg, Germany
Top Contributor
94 reviews 94 reviews
24 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
1 of 5 stars Reviewed 4 May 2013

The hotel itself is great, located in the very center, the rooms are quite big, a bit old fashioned but still very good. The view form the tower can be good once you are at the high floors. Breakfast is continental as commonly in Canada. The bar is really inviting with a nice selection of beers and really good wines.... More

Was this review helpful? Yes 1
Danny P, Front Office Manager at Novotel Ottawa, responded to this review
6 May 2013

Dear GWHAM, Thank you for your comments. I am very sorry that you have view this isolate incident in this matter. I am very sorry that the group you were a member of, had not advised you that you were to take care some charges personally. Having not heard back from you, we proceded to charge the credit card on... More

Markham, Canada
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 26 April 2013

Was attending Ottawa for work. We stayed at the Novotel which is conveniently located in downtown Ottawa. The foyer is nice and trendy if you like the look. The free apple computers in the lobby are nice feature. We had 2 double beds and both beds were very lumpy and uncomfortable. The carpet in the room was even lumpy. They... More

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Nottingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 20 April 2013

The room itself was lovely. The bed was really comfortable and the bathroom was modern and clean. The hotel is also in a great location - 2 minute walk to the shops and 5 minute walk to the canal and Parliament Hill. However, the fact that the pool was closed with no notice to guests was quite annoying. I also... More

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See 4 more reviews by JenGNotts for Ottawa
Vancouver, B.C.
Top Contributor
87 reviews 87 reviews
33 hotel reviews
Reviews in 40 cities Reviews in 40 cities
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 16 April 2013

This was my second stay at the Novotel. One year ago it was not as highly rated due to the construction going on about the restaurant. Now that things are complete it is a good choice. The location is really excellent although some might be put off by the proximity to the shelter. Nevertheless it is only a safe 5... More

Was this review helpful? Yes 1
See 2 more reviews by JESVancouver_B_C_ for Ottawa
Dundas, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 April 2013

We stayed for one night at the Novotel Ottawa in a room with two double beds. Staff at the front counter were friendly and able to guide us in the right direction for what was nearby. This hotel is in a fabulous location- very close to the Byward Market where there are so many restaurants to choose from. It was... More

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See 5 more reviews by Meaghan B for Ottawa
North Bay, Canada
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 April 2013

Service was top notch and the location is perfect. The mall is accross the street and you are minutes away from the "Market" which includes numerous bars and restaurants. You are also about 10 minutes from the Parliment and the Rideau Canal. The room was nice and clean and had a "modern" feel to it. The pool was also very... More

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Additional Information about Novotel Ottawa

Also Known As:
Novotel Ottawa Hotel
Novotel Ottawa Hotel Ottawa
Ottawa Novotel
Accor Ottawa
Address: 33 Nicholas Street, Ottawa, Ontario K1N 9M7, Canada
Phone Number:
Region: Canada > Ontario > Ottawa
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotels in Ottawa
#24 Family Hotels in Ottawa
Price range (per night): INR6,695 - 13,445
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the heart of downtown Ottawa, business travelers are a short walk from the business and government districts and across the street from the Ottawa Convention Centre. With nearby attractions like the Rideau Canal, ByWard Market, Canadian War Museum, and Parliament Hill and located within walking distance of the Tulip and Winterlude annual festivals, Ottawa hotel guests enjoy comfort and relaxation in our modern design. Featuring a full buffet each morning and all day service, Novotel Trio restaurant is a great way to start or end your day. ... more   less 
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