We stayed at this hotel Dec 3-6 for a hockey tournament in the Ottawa area. Hotel lobby is well appointed, pool and fitness area extremely pleasant. Elevators are fast and efficient. Parking is a nightmare and is costly. No free high speed internet unlike competitors. Our suite was dated and not very clean. Complained to staff about cleanliness of the... more

Family trip with our 5 kids under 10 years old (gulp!) The hotel was fully accommodating - crib was there as requested, room was ready and clean upon arrival. We had a two bedroom suite (Full Kitchen, 2 bathrooms) on the 24th floor. The staff was extremely friendly and courteous the entire stay. Swimming pool (salt water ) was super... more

Average accommodations: old age beginning to show in the furniture and décor items. Average cleanliness. Noisy cleaning personnel: we could hear their very loud conversation (in an Asian language), plus the banging of cleaning gear on the hallway and the surrounding rooms. Somewhat sloppy: carts with towels and other stuff were left on hallways most of the day. Poor sense... more

Dealing with this hotel is like dealing with a bank or government agency. It is officious, condescending, inflexible, and utterly misleading as each extra charge finds itself insidiously and inexorably to the final bill. Eastern Europe before it was freed from the Communists comes to mind. Indeed on Sunday when we woke up to go downstairs the entire hotel was... more

Spent three nights here at the start of our trip to Canada. The room was spacious with a more than adequate bathroom. Although the hotel is on a main road there was little noise. It is conveniently placed for Parliament Hill and a short walk to the more touristy parts of the city. We did not eat in the hotel... more

A thoroughly delightful experience (we had a superior suite with washing machine), marred only by 2 niggles: Why were we refused 2 dressing gowns (we did ask but were told that that would be diffcult to arrange)? And we were told that salt and pepper were not supplied, despite the pointlessness of us buying it. Yet when we complained on... more

My husband and I live in Texas, and we'd arranged to meet my parents for a vacation in Canada (They live in the UK). For these family vacations, we basically want an apartment like accommodation. Therefore, we look for a two-bedroom suite, so that we have all the benefits of family living, with the privacy of separate accommodation for sleeping.... more

First time to Ottawa and i was catching up with some friends i hadnt seen in 2 years who live locally, Decided on a hotel as it was easier to be in the city being a tourist and booked the Minto Suite for 5 days/4 nights after seeing the good reviews, Checked in just before midnight, The front desk clerk... more

I stay at this hotel for a few days and i didn't want to leave, the staff are well trained and very welcoming. i had a very fun fill and relaxing time because the environment , everything i needed was at my foot step. Minutes to the mall and all the attraction you need when you are visiting Ottawa. The... more