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Minto Suite Hotel, Ottawa

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Minto Suite Hotel

4.0 of 5
185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada (Byward Market Area)
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Minto Suite Hotel
102 traveller photos
Ranked #13 of 61 hotels in Ottawa
4.0 of 5 stars 559 Reviews
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559 reviews from our community

Traveller rating
    236
    211
    69
    33
    10
See reviews for
Families
233
 
Couples
101
 
Solo
29
 
Business
106
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Toronto, Ontario
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Will definitely be back”
5 of 5 stars Reviewed 14 May 2013 NEW

I stayed here on a Friday and Satuday night while visiting my daughter at University. I was upgraded to a 1 bedroom suite which was huge! The suite had all the amenities and was updated and very clean. I will definitely stay here again as I found the rate was quite comparable to other hotels where you just get the... More

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See 2 more reviews by NeedATanNow for Ottawa
Oakville, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Good value in downtown Ottawa”
4 of 5 stars Reviewed 13 May 2013 NEW

This is the only place that I would stay in Ottawa. The location is fantastic, you can park the car and walk to many downtown attractions. Even the small suite that we had included a two burner hotplate, sink, coffeemaker, and bar fridge. Only downfall is the extra internet cost when most other hotels offer WIFI included.

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
14 May 2013

Dear Guest, Thank you for your review on Trip Advisor. We are glad to hear that we are your hotel of choice while visiting Ottawa! Although we do charge a fee for internet service, we do offer various packages that include internet during your stay with us. Thank you again for your great comments about our suite and location. We... More

Milton, Vermont
Top Contributor
162 reviews 162 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
“Sweet Suite”
4 of 5 stars Reviewed 13 May 2013 NEW

Minto is a suite hotel and it's great for family stays especially for an extended stay. Located close to many attractions including the Parliament, the Supreme Court, Rideau Canal, and others within walking distance. There are restaurants and shops close by which is convenient. To save some money on food, buy some groceries and make some meals in the hotel... More

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See 6 more reviews by SkydogVT for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
14 May 2013

Dear Guest, Thank you for choosing Minto Suite Hotel for your stay in Ottawa. We appreciate that you took the time to post your review on Trip Advisor. Thank you very much for the kind words, we are so glad that you enjoyed our hotel and location! We look forward to hosting you again soon. Sincerely, David Zaltzman, General Manager,... More

Whitby
1 review
“Stay away from room 1501”
1 of 5 stars Reviewed 11 May 2013 NEW

We are currently at room 1501, right in front of the electrical room, and it is very noisy, which makes it so hard to sleep. I went to the front desk and nothing they can do. One sleepless night. And another one tomorrow. We'll change rooms and hopefully its better. One night ruined. Earlier, my kids and I went swimming... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
14 May 2013

Dear Guest, Thank you for taking the time to write about your most recent stay at Minto Suite Hotel. Guest comfort and safety is of utmost importance to me and our entire staff. I apologize that your first evening was not relaxing, but I hope that after speaking with our Guest Experience team that your second evening was more peaceful... More

Whitby, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Fabulous Location”
5 of 5 stars Reviewed 9 May 2013

We stayed in a two bedroom suite in this hotel recently. Perfect amenities and fabulous staff who were polite and helpful at all times. The Master had a queen size bed with it's own en suite and the other Bedroom had two queens with a bathroom just outside the door. Kitchen was small but adequate and living/dining were perfect for... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
10 May 2013

Dear Guest, Thank you for the fantastic review of your recent stay at the hotel and sharing your kind words with other travelers. Although I am pleased to read that you enjoyed your suite and our location, I am especially happy to hear about the service you experienced during your stay. Our team members take pride in providing inspiring experiences.... More

Nova Scotia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
19 helpful votes 19 helpful votes
“Everything we needed under 1 roof!”
4 of 5 stars Reviewed 8 May 2013

Stayed on a weekend, check in was a breeze. Had a suite with two double beds and pullout sofa. Beds were AMAZING...so comfortable. Pullout had a very thin mattress and was hard to sleep on, the blankets for the pullout werent very nice. Im rating the sleep quality a 3 (the beds themselves were 5 star, but the pullout was... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
10 May 2013

Dear Guest, Thank you for taking the time to post a review of your recent stay at Minto Suite Hotel. We are so pleased that you enjoyed your stay with us. Thank you for your wonderful compliments about our pool & fitness centre, location, and of course the customer service! It’s a pleasure to know that you will choose our... More

Mississauga, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great value, but a bit outdated.”
3 of 5 stars Reviewed 6 May 2013

I stayed here in January with my fiance. I have to say, the rooms are huge compared to what you get in most hotels. We had two bathrooms, a large bedroom, a living room and kitchen, all for a reasonable price. The customer service was fairly good. I will say that the hotel is in some need of updating. The... More

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MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
7 May 2013

Dear Guest, Thank you for taking the time to provide your feedback of your stay with us. It was a pleasure to read your comments about our spacious suites and fantastic location. Thank you for your suggestions regarding the suite furniture and because of comments like yours we are looking at updating our suite furnishings in the near future as... More

Toronto, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Some good, some less than”
3 of 5 stars Reviewed 4 May 2013

Overall, I'd rate this hotel "average." Here's why: Pros 1. excellent customer service at the front desk. No room was ready for me when I arrived, so I was bumped into a one bedroom suite. 2. did I mention the excellent customer service? The front desk also helped me when I was unable to print my presentation in the business... More

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See 2 more reviews by Bleurussie for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
7 May 2013

Dear Guest, Thank you for taking the time to provide such a thorough review of your recent stay at Minto Suite Hotel. We pride ourselves on offering inspiring stay, and I am so pleased that our team provided you with excellent customer service, as this is our number one goal. Thank you for your wonderful comments regarding our location, amenities... More

Aguascalientes, Aguascalientes, Mexico
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good place to stay”
5 of 5 stars Reviewed 27 April 2013

I stayed at this hotel for business reasons. Although my suite was one of standard size, it was big, and all the services worked fine. The kitchenette at the room was well equiped (and I think is functional) and there is a store just downstairs in the same building of the hotel, but to say the truth, I didn't used... More

Was this review helpful? Yes 1
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
29 April 2013

Dear Guest, Thank you for your review following your recent stay at Minto Suite Hotel. We really appreciate you sharing your positive experience with our hotel on TripAdvisor! We are so glad you had a great and relaxing stay. We hope to have the pleasure to welcome you back soon! Sincerely, David Zaltzman, General Manager, Customer Experience - Hospitality More

Vancouver
Senior Contributor
36 reviews 36 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
“Excellent Ottawa Hotel”
5 of 5 stars Reviewed 26 April 2013

We stayed 3 nights in a beautiful 1 bedroom suite with 1.5 bathrooms, living room, dining room, full kitchen and laundry room. The staff are exceptionally friendly and helpful and always smiling. While it is possible to prepare all your meals in your suite, we only made our breakfasts. Parliament is about a 10 minute walk away. The coffee in... More

Was this review helpful? Yes 1
See 7 more reviews by Kacenka_007 for Ottawa
MintoSuiteHotel, General Manager at Minto Suite Hotel, responded to this review
29 April 2013

Dear Guest, We would like to thank you for sharing your great comments with other travelers! Our team is always happy to know that our guests enjoyed their stay and the service they received. Thank you also for your suggestions regarding the suites, as with each guest suggestion we strive to put these into effect to create a more pleasing... More

 
 
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Minto Suite Hotel
4.0 of 5 stars 559 reviews
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Hotel Summarization (Beta)

What travellers say

  • “Byward Market” (33)
  • “Room service” (13)
  • “Front desk staff” (10)
  • “Very nice” (10)
  • “Full kitchen” (8)
  • “Living room” (8)
  • “Great location” (7)
  • “Parliament hill” (6)
  • “Food court” (6)
  • “Grocery store” (5)

What travellers search

  • minto suites ottawa bed bugs

Additional Information about Minto Suite Hotel

Address: 185 Lyon Street North, Ottawa, Ontario K1R 7Y4, Canada
Phone Number:
Region: Canada > Ontario > Ottawa > Byward Market Area
Amenities:
Bar/Lounge Business Centre Fitness Centre Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Ottawa
#9 Business Hotels in Ottawa
#11 Family Hotels in Ottawa
Price range (per night): ₹ 7,658 - 14,003
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Multistory All-Suite Hotel located near downtown shopping, business & entertainment district. ... more   less 
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Also Known As:
Minto Hotel Ottawa
Minto Hotel
Minto Suite Ottawa
Hotel Minto Suite

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Minto Suite Hotel
185 Lyon Street North
Ottawa, Ontario K1R 7Y4
Canada
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