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All 59 Ottawa hotels »

ARC The Hotel

4.0 of 5
140 Slater Street, Ottawa, Ontario K1P 5H6, Canada
Hotel amenities
Ranked #10 of 59 hotels in Ottawa
4.0 of 5 stars 343 Reviews
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343 reviews from our community

What travellers say about this hotel
  • Valet parking(10)
  • Very nice(9)
  • Room service(8)
  • Byward Market(8)
  • Sparkling wine(6)
  • Rideau Centre(6)
  • Construction site(5)
  • Would DEFINITELY recommend(4)
  • Queen size bed(4)
  • Flat screen TV(3)
Traveller rating
    140
    107
    45
    35
    16
Only show reviews for Family (21) | Couples (120) | Business (105)
Date Rating
michellewaterloo
Waterloo, Ontario
2 reviews
5 helpful votes
5 of 5 stars Reviewed 13 February 2012 NEW

Have recently returned from a short business trip in Ottawa and had the pleasure of staying at The Arc Hotel. Staff were extremely friendly, room was tastefully decorated and very clean. Because it was a working trip, I opted for room service and food and presentation were wonderful. I highly recommend this hotel for business and/or pleasure travel! More

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Stephane G
Ottawa, Ontario, Canada
1 review
5 of 5 stars Reviewed 10 February 2012 NEW

My team and I had the pleasure the use THE.ARC for a business workshop - we are regular clients and fans - and once again the experience was great. More

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soniaConfidential
confidential
Reviewer
3 reviews
5 of 5 stars Reviewed 7 February 2012 NEW

This was our second business event in Ottawa, and having experienced excellent service the first time, we decided to come back. The service was excellent and the Catering and Event Sales Manager (NT) was completly devoted to our needs. Having done all of the reservations for this large group was very time consuming, and her spontaneous responses and availabiltiy was... More

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Julie L
Ottawa, Canada
1 review
1 helpful vote
5 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Our office planned a xmas cocktail at the ARC lounge, and the events coordinator was extremely accommodating in preparing a parred-down menu for our group to ensure we would have quick service, and the kitchen could cope quickly in the event of large orders. Unfortunately we had a much smaller group attend due to weather, but that did not deter... More

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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012

ARC The.Hotel is thrilled that we were able to exceed your expectations. We appreciate you taking the time to leave a recommendation of our property and we do hope that you will return on your next office event. More

taxgurl
London, ON
1 review
1 helpful vote
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

Just finished a two night stay. The hotel is nice, and the turndown service is a great touch. The rooms are small, and the walls seem paper thin, but it was fine for my purposes. The gym is nice, but a weird gas or must odour kept seeping in. My chief complaint was with the staff. I found them rude... More

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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012

The management tea of ARC The.Hotel was distressed to read your review and would like to thank you for taking the time to leave such candid feedback. By reading each of these reviews we are able to recognize areas in need of improvement and take the appropriate actions to correct them. We do hope that you would reconsider and stay... More

PeteB62
Saratoga Springs, New York
Senior Contributor
28 reviews
14 helpful votes
5 of 5 stars Reviewed 24 January 2012

We returned to the ARC Hotel in Ottawa at the end of November. Once again the staff was super. We upgraded to one of the slightly larger rooms this time. It was nice to have a bit more room. The small rooms are pretty small. But the accommodations are very nice. Location is excellent for Ottawa. Good walking to all... More

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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012

We are glad you were able to stay with us during your trip toOttawa. It sounds like we were able to meet all of your expectations and we hope to have you return on your next visit so we can exceed them. More

DaveLon
London, On
Contributor
11 reviews
2 helpful votes
4 of 5 stars Reviewed 24 January 2012

We spent two nights at the hotel in a king bed room. Of note was how quiet the room was and how there were two comfortable chairs for sitting instead of the usual one chair and a desk chair. Arrival and departure were smooth and very pleasant and the valet parking was prompt and easy. Fridge in the room and... More

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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012

Thank you for your complimentary review of ARC The.Hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honored to have you stay with us again in the near future More

AddyM16
Kingston, Canada
1 review
2 helpful votes
3 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

We initally made a reservation through hotwire and then decided to book the night before via the ARC hotel website. I then called the hotel to make sure it was possible to have the same room both nights and was told it was not a problem. Upon arrival we were greated by friendly staff and a glass of sparkling wine,... More

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Colin Morrison, General Manager at ARC The Hotel, responded to this review
31 January 2012

Thank you for your feedback on ARC The.Hotel. All reviews are taken into consideration by our management team to identify areas of improvement. In this case our system did not recognize that you were to remain in the same room. We have made corections to our system to avoid this in the future. We are pleased that you enjoyed your... More

YukonRoadKing
Top Contributor
80 reviews
92 helpful votes
3 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

This is a fine small boutique hotel, but the standard rooms are very small by the standard that this type of hotel should be measured by. (This is a member of Preferred Hotels). The bathroom was equally very small, and being on an outside wall in an Ottawa winter, very cold without a seperate heater. The rooms look out over... More

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Colin Morrison, General Manager at ARC The Hotel, responded to this review
20 January 2012

Thank you for choosing ARC The.Hotel and for writing your valuable feedback. These comments are very important because they help us pursue continuous improvement. Thank you as well for pointing out some of the features that make an ARC experience unique. We are not a big box hotel, we prefer to be a little more compact with a focus on... More

BoywonderTo
Toronto, Canada
Senior Contributor
34 reviews
29 helpful votes
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

Stayed two weekend nights in January at ARC and was happy with our stay. We always like trendy boutique hotel, and in Ottawa this is the one hotel that fits the bill. The glass of sparkling wine while they check us in was a nice touch. The room was clean and well decorated, though a tad on the small side.... More

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Colin Morrison, General Manager at ARC The Hotel, responded to this review
20 January 2012

We are excited to hear that ARC The Hotel never fails to exceed your expectations. Comfortable and Chic, we couldn't have said it better! More

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ARC The Hotel Also Known As

  • Arc Hotel Ottawa
  • Arc Hotel
Address: 140 Slater Street, Ottawa, Ontario K1P 5H6, Canada

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