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All 59 Ottawa hotels »

Chimo Hotel

3.0 of 5
1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada
Hotel amenities
Ranked #33 of 59 hotels in Ottawa
3.5 of 5 stars 190 Reviews
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190 reviews from our community

What travellers say about this hotel
  • Very clean(6)
  • Hot tub(4)
  • FREE parking(3)
  • Helpful and friendly(3)
  • Pool area(3)
Traveller rating
    30
    60
    44
    29
    27
Only show reviews for Family (35) | Couples (30) | Business (67)
Date Rating
brobit
Contributor
11 reviews
3 helpful votes
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Everything wad perfect if not for a slow bath drain. The bed was comfy, the room clean. Not to far from city center, the cinema and cite collegial. Will go back next time. More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
6 February 2012

Dear "Brobit" Thank ou for taking the time to write about your stay. As with all the other guests that share similar comments outside of this medium, we appreciate the positive feedback. Good or bad, we share all of our comments with our associates and I know that this one will bring a smile on their faces. Sincerly Your Chimo... More

rick v
Toronto, Canada
1 review
1 helpful vote
2 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

On a recent 3 night stay that I had preapid with a credit card, I was told I had to place a $150 deposit for 'incidentals like movie rentals'. Unless the movies are about $50 each this seems unreasonable. I did not have the sufficient cash on me (I had about $35 on me which he declined to accept) and... More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
6 February 2012

Thank you for your recent post, We were quite disheartened to read your review. We have obviously investigated with the associate in question and the two Managers present at the time of check in, all three interviews (conducted individually) the results of which show discrepencies in the sequence of events. Policies and Procedures are present in any type of business.... More

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Coconut62
Montreal, Canada
Senior Contributor
32 reviews
13 helpful votes
2 of 5 stars Reviewed 30 January 2012

Though the room was relatively clean this hotel is very very tired and in need of an overhaul to bring it up to snuff. Not sure how this place is a 3 star when at best it's a 1.5-2. Unless this place is renovated big time, I will not likely stay here again. More

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dotledge
Toronto, Canada
Reviewer
4 reviews
1 helpful vote
1 of 5 stars Reviewed 12 December 2011
1
person found this review helpful

Please let me preface this by saying I’m not normally a complainer. I don’t expect everything to be perfect and fancy, just reasonable. Read other reviews by me and you’ll see that’s true. This place however took the cake. We stayed at the hotel for 4 nights. The front desk staff was friendly and efficient during check which only took... More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
3 January 2012

Dear "dotledge" First let us apologize for the circumstances described above. We have looked into all of your comments with great focus and initiated corrective actions to prevent recurrence. More importantly, contrary to the impressions left from the above; we ARE committed to our guests and believe that despite this experience, we have the ability to include you in our... More

DMDTParrySound
"Snowy"Parry Sound
2 reviews
2 of 5 stars Reviewed 7 December 2011

Stains and dirty carpets in rooms and hallways. Mattresses are saggy and really need to be replaced. Mismatched furniture in rooms. Our desk chair was a kitchen chair. If rooms were clean this could be overlooked as this is most important to us. Nice and friendly staff. Close to shopping! More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
3 January 2012

Dear " DMDTParrySound " Thank you for your recent post , Your comments are valued and will play a great role in future initiatives undertaken at property level. While it is true that some rooms are more " seasoned " then others, We are convinced that we have accommodations that can meet and exceed your requirements. We would welcome the... More

tubegem
london, ontario
2 reviews
4 of 5 stars Reviewed 2 December 2011

Rooms were ready and clean even though we showed up a little early. The buffet breakfast was good value. Some of us had the hot and some the continental. Food was well supplied and kept fresh. Staff friendly and attentive. We have stayed at the Chimo an average of twice a year for the last 3 years with always the... More

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Natcat64
Montreal, Canada
Reviewer
3 reviews
2 of 5 stars Reviewed 29 November 2011

The staff was friendly and helpful. However, this did not make up for the lack of cleanliness of the carpets and run down look of the hallways and elevators. The room was a good size and though it looked dated, it was clean, apart from a few mould stains in the shower. The TV power button was broken. The worse... More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
1 December 2011

Dear "Natcat64" Thank you for your recent post, We are disappointed to learn from your comments that you were disatisfied with our facilities and apologies for the 2 points raised concerning the guest rooms. That being said, along with a majority of guests that visit us weekly, we feel confident that the Chimo has more to offer and would be... More

pdasimcoe
Innisfil
Reviewer
4 reviews
2 helpful votes
5 of 5 stars Reviewed 24 November 2011

we have stayed several times at the Chimo and now refer to it as home away from home. The staff are excellent, alway pleasant and ready to help. Lots of parking, fast check in. Really nice rooms and everything works. We have only had breakfast here and it has also been excellent. Great location for shopping and getting around. We... More

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Armeee
Ontario, Canada
Contributor
19 reviews
20 helpful votes
3 of 5 stars Reviewed 22 November 2011
1
person found this review helpful

The good, very friendly and helpful staff easy check-in free parking clean room fridge worked fast wifi not so good, old tv, remote worked sporatically tub drains very slowly no towels in room outside windows dirty Clancy's Pub had the absolute worst chicken wings I have ever eaten. The breakfast buffet in the restaurant had a nice selection but the... More

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jean pierre benjamin, General Manager at Chimo Hotel, responded to this review
30 November 2011

Dear "Armeee" First let us thank you for your comments. We were equally disapointed to learn of your breakfast experience, and sincere apologies are warrented. That being said, we have made modifications to the to our set up and are confident that we can deliver the merchandise. We also apprecciate the points identified in the guest rooms as they allow... More

CanadianTraveller100
Toronto
Contributor
19 reviews
16 helpful votes
3 of 5 stars Reviewed 21 November 2011

I stayed there only for one night for a business trip. Everything about it was average, nothing to write home about. The location is bad -- far from downtown. It is close to a big shopping mall, so it is convenient to get some fast food during your travel. Otherwise there's nothing I can recommend. More

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Chimo Hotel Also Known As

  • Chimo Hotel Ottawa
Address: 1199 Joseph Cyr Street, Ottawa, Ontario K1J 7T4, Canada

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