Nice hotel we stayed at while seeing a concert at the Scotiabank Place. It was a quick drive to the venue. It was also a fairly quick drive to the downtown area. If you have a car, this is a great place to stay outside of the busy downtown area. There are a few grocery stores that are within walking...
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I used this hotel to stay over after seeing a show at scotiabank centre. The hotel was very close to the venue, and also not too far from downtown. There are 2 supermarkets, and 3 Tim hortons in walking distance. Rooms were what you would expect from any decent hotel. Try eating at the works burger restaraut in Kanata we...
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We stayed in one the the suites April 27. Heather, at the front desk, provided exceptional service. Our suite was very clean and well appointed. The pool/whirlpool looked very clean and inviting. Unfortunately, I had forgotten to pack our suits. We will definitely stay again when we're in the area.
Paul Hummel and Kim Hamilton
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This is by far the worst hotel i have ever stayed in. i travel a lot for business and this was horrible! The hotel itself is very run down, the smell is horrible, i checked in, had to carry my suitcase up 2 flights of stairs, to a "room with a balcony" what a joke! This my friends is not...
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Thank you for your response.
We are sorry that we were not able to meet your expectations during your stay out our hotel.
As we discussed while you were here, I have contacted hotwire for you to have your money refunded, will ensure that this does happen.
It is unfortunate that the odour in our rooms where not to your...
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The Hotel is fine. It is clean and reasonably priced. It looks like it has a nice saltwater pool.
The property includes several large rooms that can be rented for meetings, parties etc. We had the misfortune of sleeping (trying to) in this hotel during a particularly loud dance held in one of these rooms. I called the front desk...
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Thank you for your response.
It is on rare occasions that we host a party, but is does happen.
As you noted, we have two wings to the hotel and one would have be quieter than the other.
If any quest would like to inquire about a quieter section we would be happy to accommodate.
Thank You
Management.
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I've stayed at this hotel on two occasions during the past 6 months, for a total of 9 nights. I had no complaints. It's comfortable and convenient - close to everything in Ottawa's west end, but without the high prices of Kanata. It also offers quick access to both 416 and 417 highways, and is only 10-15 minutes easy drive...
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This was my second trip to the Ottawa area with my family and our second stay at this hotel. The front desk staff is very friendly and helpful. The check in was very quick and they were able to supply us with small items that we have had forgot to pack. The rooms were very clean and the beds are...
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Thank you very much for your kind review.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again...
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I stay at this hotel when I travel to Ottawa, the front desk staff have been pleasant to deal with and very helpful. The beds are comfortable and the rooms I have had were updated. The hotel is older and the shell may not look the best but the service and staff are great. The location is central and easy...
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just stayed 3 nights at this Hotel. The first morning we go to take a shower and there is no hot water. Not good. We mention it and wouldnt you know it the next morning still cold water. Because the hotel is full we cant move to another room. I complained agin the next day and they said they had...
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Thank you for your time and response. As mentioned in our phone conversations I was away from the hotel for a few days. When I returned, a discount was applied to you credit cards. I will also let you know that we did find the hot water issue and have fixed that.
Shawn
Front Office Manager.
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From the time we walked into this hotel the service was lousy. The young ladies were not very friendly, actually downright rude. The night staff which were men were great. As we walked into lobby there was no elevator and while waiting for men to bring our belongings up the stairs, I seen 2 bugs crawling along baseboards. We then...
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