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BEST WESTERN PLUS Macies Hotel

1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada
Hotel amenities
Ranked #24 of 59 hotels in Ottawa
4.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    9
    19
    8
    5
    1
Date Rating
MinnesotaVisitor
Minnesota
Senior Contributor
42 reviews
41 helpful votes
3 of 5 stars Reviewed 12 August 2011

We stayed here one night on our way to Montreal. The room was clean and comfortable. The best part was the comfortable bed - it had a nice pillowtop. They don't have a free breakfast which many Best Western and other hotels of this level have though they do have a restaurant onsite. It was a bit pricey especially when... More

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Puritania
Ontario
2 reviews
1 helpful vote
5 of 5 stars Reviewed 4 August 2011
1
person found this review helpful

I was visiting a friend and because of extenuating circumstances had to stay in a hotel room the final night I was there. I got a quote for the cheapest room over the phone in mere seconds, check in was a breeze, and the lady at the front desk was more courteous and caring and couldn't be happier to make... More

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ramblingsalesman
Barrie, Canada
Top Contributor
60 reviews
18 helpful votes
3 of 5 stars Reviewed 20 July 2011

Rooms were great, staff was friendly but very expensive for being out of the city core. More

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kayeb_11
Thornbury, Ontario, Canada
2 reviews
4 of 5 stars Reviewed 26 June 2011

We chose this hotel because it was located near the event we were attending. Despite road construction in front and a fire alarm in the evening, the hotel proved to be very quiet, very clean and and the staff was very helpful. We didn't use the restaurant or the pool (due to a thunder storm), but we did use the... More

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OaklandBK
Oakland, California
Senior Contributor
26 reviews
4 helpful votes
5 of 5 stars Reviewed 27 March 2011

I've stayed here several times over the years and each time my stay has been excellent. The front-desk staff are friendly and helpful, able to address pretty much any need. The rooms are big, clean, and well designed. I need good workspace and the setup is very good, fast internet, easy to access electrical outlets, etc. The hotel location is... More

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mslade
Out In The Country
Senior Contributor
38 reviews
22 helpful votes
3 of 5 stars Reviewed 17 February 2011

Front desk is efficient. Rooms are clean, bed is comfortable. price is acceptable. This hotel has missed the boat in two areas; one major, one minor. First is, the so-called non-smoking rooms stink of smoke. The hallways smell awful. Obviously, the no-smoking policy is not enforced. Either enforce it or don't say you have non-smoking floors. The second area is... More

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dorgadog
Toronto, Canada
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 4 October 2010

We stayed at this hotel weekend of Sept 24/25 , 2010 - 2 queen beds in room were comfortable - the room was clean - the bar size fridge worked well - lots of hot water for showers - we had a ground floor room with easy access to parking lot -- although too cool for us to swim ,... More

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TheWanamakers
Picton, Canada
1 review
3 of 5 stars Reviewed 3 August 2010

After driving for 3 hours, my grandmother, my sister and a couple of cousins settled in for 2 nights at the Best Western. The first impression of the room was that it seemed very clean and tidy. The beds were very comfortable, and the service was good too. We needed an extra bed for one of my cousins, and people... More

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marilyn5599
Windsor, Canada
1 review
1 of 5 stars Reviewed 31 May 2010

I stayed at this hotel for a night. I accidentally forgot my phone in their hotel. They did't even try to look for the owner. It was a week ago before i found out that my phone is there. The first guy that I talked to assured me that my phone is there and told me to call monday because... More

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GMMaciesHotel, Guest Relations Manager at BEST WESTERN PLUS Macies Hotel, responded to this review
23 September 2011

Dear Guest, Thank you for taking the time to review our property. Family owned and operated for over 70 years, Best Western Plus Macies Hotel always endeavours to provide excellent service and value to our guests. I am sorry to hear you were not pleased with the service you received following your stay at the Hotel. As I am sure... More

BCCoastFamily
British Columbia
1 review
4 of 5 stars Reviewed 8 December 2009

Our two visits within a short period were to attend to family matters. During the first visit our hotel selection was based on word-of-mouth; we were greeted with friendly and accommodating staff who were sympathetic to our family situation and ensured our stay was as comfortable as possible. The hotel was clean, central to our needs and comfortable. Our most... More

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BEST WESTERN PLUS Macies Hotel Also Known As

  • Best Western Ottawa
  • Ottawa Best Western
Address: 1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada

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BEST WESTERN PLUS Macies Hotel
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