We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 62 Ottawa hotels »

BEST WESTERN PLUS Macies Hotel

1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada
Hotel amenities
Special offer
Earn a $50 Gift Card
BEST WESTERN PLUS Macies Hotel
Ranked #25 of 62 hotels in Ottawa
4.0 of 5 stars 47 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

47 reviews from our community

    Trip type
Traveller rating
    12
    20
    9
    5
    1
Date Rating
Edmonton, Canada
1 review
2 of 5 stars Reviewed 12 October 2011

I booked this hotel for my parent's travel accommodations based on the reviews I found on Trip Advisor ... The hotel was nothing to RAVE about. Most of all what was disappointing was the fact that it was never noted that this hotel allows smoking. Yes, its true. The 2nd floor is designated to smokers and those with pets. Of... More

Was this review helpful? Yes
GMMaciesHotel, Customer Service Director at BEST WESTERN PLUS Macies Hotel, responded to this review
19 October 2011

Dear Guest, Thank you for taking the time to review our property. Family owned and operated for over 70 years, Best Western Plus Macies Hotel always endeavours to provide excellent service and value to our guests. We are sorry to hear you were not satisfied with your stay. We agree that smoking rooms present a challenge and that is why... More

Senior Contributor
39 reviews 39 reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

Macies is a nice hotel, my room was well appointed and clean. There's a restaurant downstairs that I used for breakfast; the food was well cooked and prices were reasonable. The staff were very friendly. My complaint is (probably the carpeting) that the whole hotel smelled of smoke. Fortunately I was able to open my bedroom window, and I used... More

Was this review helpful? Yes
See 4 more reviews by ghengiscon for Ottawa
Abbotsford
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 October 2011
3
people found this review helpful

I stayed here for 2 nights while on personal business and a bit of touring the area. The staff were friendly and professional. The room I reserved was waiting for me upon my late arrival. Being a woman travelling alone, I felt safe at this hotel. The room and bed were very comfortable. The no additional charge wireless internet was... More

Was this review helpful? Yes
Colorado Springs, Colorado
Top Contributor
111 reviews 111 reviews
Reviews in 63 cities Reviews in 63 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 29 September 2011
1
person found this review helpful

We stayed here for three days on our recent road trip through parts of Canada. We had a large King room which was very tastefully decorated - the bathroom was large and comfortable with a lot of counter space, the room had a refrigerator, the linens were first rate and the bed was very comfortable. Parking was easy, there was... More

Was this review helpful? Yes
GMMaciesHotel, Guest Relations Manager at BEST WESTERN PLUS Macies Hotel, responded to this review
14 October 2011

Dear Guest, Thank you for taking the time to review our property. We would like to thank you for your kind comments about our Hotel and the Cafe 1274 restaurant. As a family owned and operated hotel for over 70 years, we endeavour to provide the best service and value to our guests and we appreciate knowing we have done... More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 September 2011

Had to stay overnight in town on short notice - they were great we were very comfortable the room was huge - only one small negative - could not see tv from the bed ( I like my home comforts). More

Was this review helpful? Yes
Minnesota
Senior Contributor
44 reviews 44 reviews
Reviews in 39 cities Reviews in 39 cities
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 12 August 2011

We stayed here one night on our way to Montreal. The room was clean and comfortable. The best part was the comfortable bed - it had a nice pillowtop. They don't have a free breakfast which many Best Western and other hotels of this level have though they do have a restaurant onsite. It was a bit pricey especially when... More

Was this review helpful? Yes
Ontario
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 August 2011
1
person found this review helpful

I was visiting a friend and because of extenuating circumstances had to stay in a hotel room the final night I was there. I got a quote for the cheapest room over the phone in mere seconds, check in was a breeze, and the lady at the front desk was more courteous and caring and couldn't be happier to make... More

Was this review helpful? Yes
Barrie, Canada
Top Contributor
91 reviews 91 reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 20 July 2011

Rooms were great, staff was friendly but very expensive for being out of the city core. More

Was this review helpful? Yes
Thornbury, Ontario, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 June 2011

We chose this hotel because it was located near the event we were attending. Despite road construction in front and a fire alarm in the evening, the hotel proved to be very quiet, very clean and and the staff was very helpful. We didn't use the restaurant or the pool (due to a thunder storm), but we did use the... More

Was this review helpful? Yes
Oakland, California
Senior Contributor
38 reviews 38 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 March 2011

I've stayed here several times over the years and each time my stay has been excellent. The front-desk staff are friendly and helpful, able to address pretty much any need. The rooms are big, clean, and well designed. I need good workspace and the setup is very good, fast internet, easy to access electrical outlets, etc. The hotel location is... More

Was this review helpful? Yes
See 2 more reviews by OaklandBK for Ottawa

Travellers who viewed BEST WESTERN PLUS Macies Hotel also viewed

BEST WESTERN PLUS Victoria Park Suites
4.5 of 5 stars 174 Reviews
Ottawa, Ontario
Show Prices ABS:HotelCheckRates-d182016?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Albert at Bay Suite Hotel
4.5 of 5 stars 392 Reviews
Ottawa, Ontario
Show Prices ABS:HotelCheckRates-d182966?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
The Westin Ottawa
4 of 5 stars 522 Reviews
Ottawa, Ontario
Show Prices ABS:HotelCheckRates-d185620?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 62 hotels in Ottawa, ranked by popularity »

Been to BEST WESTERN PLUS Macies Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN PLUS Macies Hotel

  • Best Western Ottawa
  • Ottawa Best Western
Address: 1274 Carling Avenue, Ottawa, Ontario K1Z 7K8, Canada
Price range (per night):* INR7,412 - 8,304

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS Macies Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
BEST WESTERN PLUS Macies Hotel
Show the lowest price for this hotel (from our partners)
Show Prices