This hotel is undergoing a major renovation so bear that in mind. The location is great, 10 minutes walk from Parliament and on all major bus routes such as the airport bus. My room was not renovated but was still very comfortable and had everything I needed. Everything was clean and the toiletries in the bathroom were really good. I... More

I had the pleasure of staying at the Delta Ottawa City Centre during the NHL All Star weekend. I must say I was a bit apprehensive with all the negative reviews posted here. I needed not have worried since I ended up in a renovated room on the 20th floor. The renos are coming along quite well & the room... More

I had the pleasure of staying in one of their newly renovated rooms a couple nights ago. They have done an excellent job with the renos, the room was beautiful! The desk was spacious and sleek with all sorts of cords for you to plug into (didn't need them so other than the Internet cable not sure what the others... More

Stayed here from Dec 11th-13th 2011, hotel was still under renovations. The first morning I was woken up @ 8am by the loud banging or jack hammering going on several floors above. Was on a conference call and was asked what was going on, it was so loud. Was moved for the 2nd night but jack hammering still woke me... More

My wife and I took her parents and her older sister to see Ottawa on July 30th, 2011 (3 rooms). We stayed at this hotel for 1 night while we toured around the Canadian Parliament. I had a voucher for $140 from priceline that I used; and, I only had to pay an extra $35/per room to secure this one.... More

Very unsatisfied with stay. I purchased a "3.5 star" room in December 2011 through Hotwire. The hotel is under extensive renovation and is at most a 2 star experience. The only saving grace is the location which is Downtown Ottawa. Service was haphazard, rooms were stale and tired, plumbing was poor, furnishings were lousy condition, hotel was loud. The overall... More

Good location and comfortable room, helpful receiption girls. More

Rooms and bathrooms are tired and worn looking - in need of the renovation that the hotel is currently undergoing. The beds and linens were clean and comfortable. The hotel is in easy walking distance to the Parliament Buildings and downtown. A Tim Horten's is attached. Higher floors/rooms offer nice views of the city. We were their sat. Dec 17th... More

This hotel is currently undergoing substantial renovations which are badly needed. It was very noisy in the rooms during the day due to jackhammers etc but no noise in the evening and at night. My room was quite cold with very drafty windows. I found I had to turn the heat up to 25C in order to counter the cold... More