If i could find a hotel like everywhere, my family would travel more often. The price for a very large 1 bedroom suite was 179 and extra cot was 10. Kitchenette with microwave and fridge. Pool and slide were very clean with two attendants, lots of towels and gaming console room and kids craft room. On street parking saved money...
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Thank you for taking the time to offer your kind comments through Tripadvisor. We were pleased your Family enjoyed their stay at The National Hotel and Suites Ottawa. We look forward to welcoming you back!
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I purchased a Dealfind voucher for $99/night. The room was spacious with double bed, kitchenette, balcony and wifi/ethernet. We used the saltwater pool with whirlpool and waterslide. My family really enjoyed the pool/waterslide.
The downside to the hotel is the interior looks like it was last renovated in the 90's and the bathroom was dark in the shower area and...
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Thank you for your feedback. We were happy to hear you enjoyed the guestroom and your Family enjoyed the leisure activities, especially our indoor two-storey waterslide. We were sorry the hotel decor did not meet your expectations. We hope that you will return to The National Hotel and Suites Ottawa in the near future.
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I stayed here with my family and the kids enjoyed the pool, jacuzzi and the 1 separate water slide. The only issue was that the slide is open as of 4pm. The room is large and spacious and the garage with its in and out use is great but pricey. The room was big and clean and the location was...
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Thank you for taking the time to post your review of The National Hotel and Suites Ottawa on Tripadvisor. We were pleased that your Family enjoyed their stay with us, particularly the pool and waterslide, and found that the guestroom afforded you the spaciousness required by a Family on vacation. We hope that you will check our website for special...
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I'm actually in my room writing this on my iPhone. I checked in getting ready for a long evening of work. The Internet wasn't working.
I called down and they told me "oh yeah, we're installing wifi tonight so Internet may be down". They sent a technician who basically did nothing.
When I called again to follow up I was...
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Thank you for taking the time to share your concerns through Tripadvisor. Please accept our apologies for the inconvenience caused to you when the hotel internet platform was upgraded to WIFI during your stay. We understand the importance of internet accessibility to our guests and have taken the necessary steps to improve our internet service at The National Hotel and...
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Rooms were clean; bathroom was dated. Exercise facility was crammed in the small room. It and the pool area needed a makeover. I didnt use the waterslide but it looked like it was out of order.
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Thank you for your review and for noting the cleanliness of our guestrooms. We do feature an indoor two-storey waterslide, and I can assure you that it is very much in use, especially during this week’s spring break holiday for families. Waterslide hours do fluctuate in order to accommodate guests in-house, but operating hours can be confirmed anytime through our...
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Stayed here for 3 nights for a conference. There is no wifi in the rooms! Only LAN, which works intermittently. I got a room with a king-sized bed, a kitchenette and a balcony. The bathroom had a funky smell and the cleaning person forgot to lock the balcony door. Not safe and it's cold in February! I couldn't turn the...
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Thank you for offering your feedback through Tripadvisor. We were sorry to learn you found the guestroom temperature too cold and felt the bathroom had an odd odour. Please accept our apologies. It is never our intention to disappoint any of our guests and both items should have been addressed during your stay. We hope that you will reconsider and...
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Been to this hotel a few times, although not recently. Had a short stay here last week, and now it's called The National. Location is good, a short walk to the parliament.
Beware that this hotel is crowded with families with kids because of their pool and water slides facility. Their gym is right next to it, so you get...
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Thank you for taking the time to share your comments through Tripadvisor. We are pleased you found the accommodations clean and recommended our location. In keeping with our commitment to the environment our swimming pool was converted to a salt-water pool recently which greatly reduced the use of chlorine in the pool area. We hope to have an opportunity to...
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We were looking for a hotel to accomodate a family of four. This hotel is not too expensive or fancy but the pool is great, the rooms are large and it is within walking distance to all major attractions in Ottawa.
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Thank you for taking the time to share your experience at The National Hotel and Suites Ottawa. We were pleased to learn your Family enjoyed their stay, especially the size of our guestrooms and our salt-water swimming pool. Thank you also for mentioning our location, which is within walking distance of all the major attractions in the nation’s capital. We...
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We stayed here in Ottawa for a Winterlude vacation. We had a suite with a king bed (in a separate room), pull out couch and kitchenette. It was quite nice. Our friends rented the same type of room and theirs also had a table, but not as good of a view. The building is starting to show its age in...
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Thank you for taking the time to offer your feedback following your stay at The National Hotel and Suites Ottawa. We are pleased your Family enjoyed their stay in one of our suites. We have shared your positive comments with our team members and hope that we will have the pleasure of welcoming you back to The National Hotel and...
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We stay at this hotel everytime we are in Ottawa. It's recently changed management from Delta to National. We stayed in a Suite with a king bed and queen pullout sofa bed and we are a family of 5.
The staff were great, things were clean and having a kitchenette with fridge, toaster etc is great. The hotels is at...
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Thank you for taking the time to offer your review through Tripadvisor. We were pleased to learn your Family enjoyed their visit and Winterlude in the nation’s capital. Rest assured your kind comments have been shared with our Team Members. Our one and two-bedroom suites allow families the extra space needed to really enjoy vacationing together, and many like the...
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