Simple, clean, comfortable and conveniently located for my visit (to the hospital nearby). The staff were friendly. The breakfast was very good...eggs, sausage, pancakes, coffee, juice and an assortment of bread, bagels, cereals etc.
I'd stay here again.
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Thank you for your great comments. We are always looking for comments to help us improve our services and guests such as you encourage us to keep striving for the best. We know that comfort and convenience are top priorities on every traveler’s mind. The Holiday Inn Express Brand allows you to stay your way with no frills added. We...
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Nice rooms, normal HI breakfast , right near Jane and Finch (yuck) 6/10
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Dear Ben,
Thank you for your review. We are glad to see that you enjoyed your stay. We are very excited to report that we have just finished the first phase of our hotel renovations and are looking forward to welcome you back to stay in one of our executive rooms. We are ideally located in close proximity to York...
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The place was comfortable and staff were friendly and helpful.
Only problem was that I couldn't make long distance business calls with the calling card they promoted at the front desk. It was technically impossible to make important calls from my room. The staff tried but were unsuccessful.
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Thank you for your review. We know that comfort and convenience are top priorities on every traveler’s mind. That’s why we designed the Holiday Inn Express® Experience around your unique needs. I would like to sincerely apologize for the issue you had with the phone cards we sell at the Guest Services desk. Here after we have retrained all staff...
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If you don't need to be downtown, this is an excellent choice in value and location. Close to great shopping, easy access to 401. Rooms are nice (we stayed on the Priority One floor), staff is very friendly and accommodating. I was able to get an extra late checkout and got some work caught up. Restaurant staff are really great.
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Will stay again. Greeted by friendly staff and even noticed my Movember stash :) Room was clean. Wish there were more outlets for easy access. Great free wi-fi and nice flat screen tv. Room smelled great and bed was extra comfy. Bathroom and shower were a little dated, but worked fine. Nice breakfast selection. Overall, great place to stay. Close...
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Had to come stay here while my place was being renovated. The staff was very professional, accomodating and well informed.
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We used these guys for a wedding, they gave us a wrong number for booking rooms, and when our guests got there they were extremely rude to them. They refused to hand out gift bags and wanted to wake up our guests at 2 am to tell them to get the gift bags. They are by far the worst hotel...
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Dear Sir,
Thank you for your feedback and I would like to take this opportunity to be able to apologize for any inconvenience caused to you on your special day.
Wedding Inserts were created and sent to you for your guests which included our hotel contact information. After reviewing the inserts, (your wife emailed us a copy a few weeks...
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This hotel needs a renovation. It meets the bare minimum of a comfortable room, but it really is not a place you would want to spend more time than necessary. The location is far from everything. However, if you have a car, that is not an issue. The breakfast was fresh and of decent quality. The internet connection was very...
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Dear Sir,
I thank you for your comments and kind feed back. I am very excited to inform you that we have just started the first phase of a 3 million dollar face lift. The entire hotel is expected to be completed prior to summer 2012. We are very excited about the changes we are making and look forward to...
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Stayed here for a Canlan hockey tournament for one night. I paid for the room on points so check-in was a breeze and we were able to get in an hour earlier than check-in time. The manager who checked us in was great and gave us free water and granola bars as I was a Priority Club member.
The area...
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Pros: Easy access right off the 400 & good signage from road. Super-comfortable beds, with soft and hard pillows (though the beds are shorter than the usual HI offerings). Excellent soundproofing from road, couldn't hear any of the high-volume traffic on the 400 ramps behind. Nice work desk area with comfortable tilting chair. Old A/C unit kept room relatively cool...
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199 Reviews
79 Reviews
139 Reviews
