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BEST WESTERN Colonel Butler Inn

2.0 of 5
278 Mary Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
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98 reviews from our community

    Trip type
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    41
    41
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    4
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Date Rating
Toronto
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 June 2013 NEW

We were extremely impressed by the warm and extremely helpful welcome we received from Marlene Gidney as we checked in - it really has left a lasting impression on us. This was our third visit to this hotel and we have only good comments to make. Everywhere is very clean and comfortable, the breakfast was great and it's a perfect... More

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Brisbane, Australia
Top Contributor
98 reviews 98 reviews
49 hotel reviews
Reviews in 52 cities Reviews in 52 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 28 May 2013 via mobile

Niagara On The Lake with its beautiful parks and quaint colonial is the jewel of the Niagara Region. Because of this accommodation costs at some of the more historic or opulent hotels can be high. The Colonel Butler is a perfect, moderately priced option. Set only a 15 minute walk from the town heart, the hotel is set among lovely... More

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See 3 more reviews by ozeeboy for Niagara-on-the-Lake
Shelburne, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 27 May 2013

Great place to hang your hat for an evening...often we do day trips and like to stay at a hotel just to avoid driving after a day of it, and after attending the Pellar Estates food truck event, this was perfect....Yes, the hotel is slightly dated, but it satisfied everything we were looking for...the staff were exceptionally friendly, and very... More

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derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review
29 May 2013

Dear Michael, I'm glad you enjoyed your stay at the Colonel Butler. We're very fortunate to have such a great team here who take pride in providing exceptional service. I am sorry to see that you didn't get a chance to enjoy our breakfast and that we weren't able to let you know that we have trays so that guests... More

Cleveland, Ohio
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 26 May 2013

We spent 2 nights at this property for the Shaw Festival. This property is an older one but the room was very clean, well-appointed with an extra sink in the room. The beds were very comfortable with decent pillows and bedding. Nice TV, desk and drawers. Bathroom was small but coveniently set up with a good shower. The hotel does... More

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See 6 more reviews by mumzie1039 for Niagara-on-the-Lake
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review
29 May 2013

Thank you for taking the time to write a review and for letting us know how your stay was. I'm glad to hear that you enjoyed our clean rooms with comfortable beds and our extensive breakfast. On a side note, although we don't have an elevator we do take requests for the main floor. We look forward to having you... More

SW Scotland
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 May 2013

Lovely small hotel near enough to walk into Niagra on the Lake , which is just wonderful. Rooms and bed very good, breakfast adequate but great make your open waffles. Staff excellent and Kim just the best and a great guide to the area and eateries. We had 3 nights and could have stayed much longer. Very good restaurant across... More

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See 2 more reviews by Gargarylad for Niagara-on-the-Lake
derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review
26 May 2013

Thank you for sharing your recent experience at the Colonel Butler. I'm glad you enjoyed your visit to Niagara and I hope the rest of your stay in Canada was just as enjoyable. We're very lucky to have Kim at the front desk here; she truly enjoys helping guests. We hope you can join us again! Derrick Medcalf, General Manager More

Kendal, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 24 May 2013

We stayed here for 6 nights while visiting Niagara Falls and the surrounding area. Whilst a fairly standard Best Western hotel, the rooms are fine, and the provided breakfast is OK. The location is a little out of the town centre ( 20 minutes walk), but there is a diner across the road and a couple of cafes. This is... More

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St-Jean-des-Piles
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 May 2013

We stayed at this very good Best Western on april 18, 2013. We have rally enjoyed this hotel. The room was very clean and confortable. Breakfast was excellent and with real dishes. Personel was very helpful to assist us for visiting the town. Walking distance (12 to 15 minutes) to the main street. Free parking. Difficult to get more for... More

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derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review
24 May 2013

Thank you leaving a review and for such high compliments; we're thrilled you enjoyed your stay! Our complimentary breakfast is definitely a big hit with our guests. We hope to see you again soon! More

Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 13 May 2013

We stayed at this location May9, 2013. The lady at reception (Penny) was very helpful. The room was excellent. The breakfast was quite good and the checkout experience with Penny was also excellent. We were allowes to leve our vehicle at the hotel afetr chechout while we explored Niagara-On-The-Lake. We would certainl y stay at this small (26 rooms) location... More

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Mississauga, Ontario, Canada
1 review
4 of 5 stars Reviewed 6 May 2013

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derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review
26 May 2013

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Toronto, Canada
1 review
5 of 5 stars Reviewed 30 April 2013

I stayed with my family at this hotel for one night. We were really satisfied with provided service. Rooms are beautiful, well furnished and clean, staff were very friendly and helpful, walking distance to all interesting landmarks at Niagara-on-the-Lake. Special thanks goes to Marlene from reception and lady who worked on breakfast on Monday morning (29/04). Will definitely recommend this... More

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derrickbw, General Manager at BEST WESTERN Colonel Butler Inn, responded to this review
19 May 2013

Thank you for sharing your experience and for your 5-star rating. I'm so glad you enjoyed everything and I've passed on your thanks to Marlene and to our breakfast attendant, Lida. We strive to provide excellent service to our guests with great value including breakfast and internet. We hope you can join us again soon! Derrick Medcalf, General Manager More

 
 
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Additional Information about BEST WESTERN Colonel Butler Inn

Also Known As:
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Best Western Colonel Butler Hotel
Niagara-On-The-Lake Best Western
Address: 278 Mary Street | PO Box 642, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Phone Number:
Region: Canada > Ontario > Niagara-on-the-Lake
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Wheelchair access
Hotel Style:
#9 Family Hotels in Niagara-on-the-Lake
Price range (per night): ₹8,933 - ₹15,791
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Best Western Colonel Butler Inn offers guests an atmosphere of comfort, security and friendly service with affordable rates. Accommodations are tastefully appointed, spacious and are well suited for couples, families, and groups. King and queen bedded suites with fireplaces and jetted tubs offer a romantic getaway. This 100% non-smoking Inn is within walking distance of local attractions, outstanding restaurants, wonderful shopping and the renowned Shaw Festival theatre. ... more   less 
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