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All 12 Niagara-on-the-Lake hotels »

The Pillar and Post Inn, Spa and Conference Centre

4.0 of 5
48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada
Hotel amenities
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Romance Package
4.0 of 5 stars 219 Reviews
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219 reviews from our community

What travellers say about this hotel
  • Outdoor pool(7)
  • Hot springs(5)
  • Dining room(3)
  • Very nice(3)
Traveller rating
    125
    42
    21
    15
    16
Only show reviews for Family (29) | Couples (116) | Business (17)
Date Rating
lovecuba06
Toronto
2 reviews
5 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

My fiance booked the presidential suite as a surprise, and wow what a surprise it was. It had everything you could need or want and the decor was just amazing. It was so comfy it was like staying in a cottage. We went for a spa day where there were amazing staff and excellent service- you must try the outdoor... More

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Kevin S
Tokyo, Japan
Contributor
14 reviews
1 helpful vote
4 of 5 stars Reviewed 9 February 2012 NEW

I didn’t book this hotel myself as somebody from the area did it for me. I stayed 3 nights. The hotel certainly has is own charm and cachet. Although difficult for me to describe, it has a rustic style with a touch of pink roses. I personally prefer more modern style, but it is a matter of taste. The hotel... More

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Bruce H
Ottawa, Canada
Senior Reviewer
6 reviews
5 of 5 stars Reviewed 8 February 2012 NEW

My wife and I recently took some time out of our busy schedule to turn off the electronics and recharge our personal batteries at the Pilliar and Post Inn. This is a favorite location of ours where the staff is like family, always helpful and trying to help make your stay that little bit more special - as always they... More

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KN70
Burlington, Ontario, Canada
1 review
1 helpful vote
2 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

My husband decided to surprise me with a birthday weekend away. We stayed for one night - when we checked in the front desk reminded us of our "2 double beds" when we booked a king.....and they were booked solid so couldn't get us a king room. She also told us that we didn't book a dinner time with our... More

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Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012

Thank you so much for candid feedback. Please be assured that this is not the level of service we typically strive for or provide and is certainly not representative of a perfect, relaxing getaway at the Pillar & Post. We are truly sorry to hear that your surprise Birthday weekend away did not live up to your expectations. We will... More

dferrari1983
Toronto
Senior Reviewer
10 reviews
11 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

Had a great time at this location on an online package that included dinner at their restaurant, full use of the spa, and a wine flight at a local vineyard. Pros - full use of the spa - comfortable pillows and matress - very picturesque - staff were very helpful - rooms were quite large Cons -Spa was over crowded... More

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mickeyz_7
Buffalo, New York
2 reviews
7 helpful votes
5 of 5 stars Reviewed 30 January 2012

Took advantage of their advance rate specials and have visited twice this year. This past weekend we were fortunate to get a room upgrade. I love everything about the Pillar and Post and will continue to keep it my go to place to escape. More

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Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012

And we love having the opportunity to be your "go to place"! Thank you so very much for choosing us again for your weekend escape. Thank you as well for your kind words about our property and team. We hope to see you again in the near future. Kindest Regards, More

YorkshiremanOntario
Ontario
Senior Reviewer
9 reviews
13 helpful votes
5 of 5 stars Reviewed 30 January 2012

We had a great stay for New Years Eve. The room ( suite with a sitting area and fireplace ) was very clean and comfortouble. This is a first class hotel. The staff were very efficient and polite. The hotel itself is charming and cozy the atmosphere is very relaxing. We used the spa for a massage and were impressed.... More

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Moniz154996
Mississauga, Canada
1 review
5 of 5 stars Reviewed 25 January 2012

For the last few years, my husband and I have escaped to the Pillar and Post in December for a little Christmas romantic getaway. This year, due to a family member's illness, we weren't able to get away in December but we did manage to get away to the Pillar and Post in early January and once again, had a... More

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Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012

Peaceful and Romantic...What a wonderful choice of words! We hope that you also had the opportunity to see our full Christmas decor. We had great reviews this year for our Christmas decorations and the team contiually strive to "out do" the previous year. 2012 should look even more spectaculor! Thank you so much for kind words and we will certainly... More

gogirlOakville
Oakville
2 reviews
2 helpful votes
4 of 5 stars Reviewed 16 January 2012

Had a great time tasting ice wine at the Twenty Valley Winter Winefest in Jordan. Also stopped by Flat Rock Cellars for an amazingly clear view of Toronto across Lake Ontario. Stopped by Creekside Estate and Southbrook wineries for more ice wine tasting. Really enjoyed the Pillar and Post Inn in NOTL. It was our third visit. Great room, wonderful... More

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lovethecarribean1
Hamilton, Canada
2 reviews
4 helpful votes
4 of 5 stars Reviewed 13 January 2012
1
person found this review helpful

For the last 3 years my husband and I have taken a mini getaway at The Pillar and Post. We had decided to elope and book a room at The Pillar and Post for our wedding night. When we arrived to check in prior to our wedding, Suzanne at reception checked us in and she upgraded our room to a... More

Was this review helpful? Yes
Paul MacIntyre, General Manager at The Pillar and Post Inn, Spa and Conference Centre, responded to this review
3 February 2012

What a wonderful story! Thank you so much for this valuable feedback. We will certianly use it to praise those team members that made your special getaway memorable. Thank you as well for choosing our property for such a special day. We hope to see you again in the near future.. Kindest Regards, More

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The Pillar and Post Inn, Spa and Conference Centre Also Known As

  • Pillar And Post
  • Pillar And Post Niagara
  • Pillar And Post Hotel
  • Pillar Post
  • The Pillar And Post Hotel
  • Inn Pillar Post
  • Pillar Post Niagara
  • Pillar Post Inn
  • Pillar Post Niagara Lake
  • Pillar & Post Hotel
Address: 48 John St | P.O. Box 1011, Niagara-on-the-Lake, Ontario L0S 1J0, Canada

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