I had the worst check in experience at this hotel. Negative review based soley on this experience. It is like a zoo literally at check in and staff seem to lose their personal touch or any warmth. Did not honour deals as advertised. Attempted to discuss with management and had the most negative experience ever at a hotel. Manager was... More

There are less expensive Hotels in the area but with a falls view room you can enjoy every minute of your stay. You can hear the falls from your room and the veiw is breath taking. Our room price included a breakfeast buffet that was very good and all you can eat. We didn't need to wast any time or... More

We used a Groupon to get away for the night... we got a Fallsview room with a $40 credit to the Keg restaurant for a very good price. Saved $25 by skipping the valet parking and self-parking at the casino which is half a block away and costs $5. We checked in around 5pm on a Sunday and the line... More

4 of us went for 2 nights weekend to Niagara, the hotel is a little bit pricey- almost a 1000 $ for 2 nights for 4 of us the location is perfect -close to everything, especially morning walks to fall when there's not many people-priceless breakfast was included- nothing special the hotel itself is old, the rooms not realy nice... More

Just got back today. We had gotten a great groupon deal for fallsview room. Reception desk very professional, no "tip jar" in sight, but wanted $45 more to upgrade to premium room which we declined. Stayed in room 4018 which had a nice partial view of canadian falls. Hotel was not crowded at all, great free shuttle service to Clifton... More

We had a great time staying here, its the 3rd time we have been, so you know its a nice place when you go back for a 3rd visit. But..... last time we went the valet parking was only $20, this time it was $30! You can park your own car at their car park and get on the shuttle,... More

Well, it was an escape from my own city - Niagara is still pretty large... We stayed just before christmas for one night as an escape from all the hustle and bustle that torments everyone at that time of year. We arrived around 6pm (parked at the Casino - saved $30.00) and walked over to the hotel, just a short... More

Excellent room for the value. Great little weekend break. Even the coffee in the room was a premium brand. More

We have stayed at this hotel as a couple, with our young children and extended family as well. We always book in advance using online discounts etcso checking is always less than 10 min. The suites with 2 beds and pull out sofa bed in the living area can sleep up to 6 very comfortably. The bathrooms are spacious with... More