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All 137 Niagara Falls hotels »

Quality Hotel Fallsview Cascade

2.5 of 5
5305 Murray Street, Niagara Falls, Ontario L2G 2J3, Canada
Hotel amenities
Ranked #33 of 137 hotels in Niagara Falls
4.0 of 5 stars 91 Reviews
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91 reviews from our community

What travellers say about this hotel
  • FREE parking(6)
  • Holiday inn(4)
  • Indoor pool(4)
  • Great location(4)
  • Very nice(3)
  • Would not stay(3)
  • Tower rooms(3)
Traveller rating
    21
    34
    15
    10
    11
Only show reviews for Family (19) | Couples (33) | Business (2)
Date Rating
FaziM
Potomac, Maryland
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 31 January 2012

I stayed at the Quality Inn on Jan 28th for 2 nights. While the room was OK I was extremely disappointed at the level of customer services provided by the front desk staff.The front desk was given strict(orders per her statement) to disallow guest any use of printers even the boarding passes or driving directions.However, I was instructed to go... More

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OcampoM
Toronto, Canada
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 24 January 2012

15 mins walk from main street, 5 mins walk from falls, 1 minute from Skylon tower. Rooms were modernly renovated with....wait for it....hardwood floors! Room heaters a bit noisy. More

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markehoward99
1 review
5 of 5 stars Reviewed 19 January 2012

Stayed here in January (offseason). Not a 5-star hotel, but spotlessly clean and a great location. Right across from the casino, next to the Skylon Tower, and one block from the Falls. Has a very nic indoor pool. The staff were very friendly and helpful in every way. Hope to return soon. More

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batsand
Toronto, Canada
2 reviews
2 helpful votes
4 of 5 stars Reviewed 11 January 2012

really cheap for a great room and awsome pool. only downside is its very noisy. you can hear everything from outside the room while trying to sleep. More

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21Seagull
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 30 October 2011

Stayed 10/28. Checked in around 11pm and had to wait 10 minutes to even find a staff member. Proceeded to the room, which was clean and nicely redone, but had to listen to to a loud smoking/drinking crowd for the majority of the night. Though I don't fault the hotel for them, I could not reach anybody on the phone... More

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Donna Mancuso, Front Office Manager at Quality Hotel Fallsview Cascade, responded to this review
29 November 2011

Thank you for taking the time to post a review and to let us know about any problems you my have had with your stay. I apologize for my staff not being available to you at the time of check in or during the time you needed someone to quiet the guests and this I will address with them I... More

krystle82
Canada
Reviewer
5 reviews
19 helpful votes
3 of 5 stars Reviewed 15 September 2011

I was a bit diappointed with this motel. The rooms were very small. My husband and I stayed Friday night (Labour Day long weekend). I would only recommend staying here 2 days max. It is overpriced for what you get, but the location is great! Breakfast was ok.. typical bagels, toast, etc.... Good enough to get you started for the... More

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Donna Mancuso, Front Office Manager at Quality Hotel Fallsview Cascade, responded to this review
29 November 2011

I would like to take the time to Thank you for your post. Our staff strives on making sure each guest has a wonderful and comfortable stay at our property....However if things are not brought to our attention during your stay to try to rectify the situation this can not be done. I apologize if you thought your room was... More

CanadianK
Oshawa, Canada
Reviewer
3 reviews
4 helpful votes
2 of 5 stars Reviewed 12 September 2011

We just got back from a quick one night stay at this hotel and were pretty disappointed. I wasn't sure of what to expect as the reviews here have been somewhat mixed, however we gave it a shot because it was the least expensive hotel for this time of year without dropping to a 1 star :) We paid $130... More

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f0xoo7
Mississauga, Canada
Contributor
18 reviews
13 helpful votes
4 of 5 stars Reviewed 30 August 2011
1
person found this review helpful

I was'nt sure what to expect when I made my reservation at this hotel. Much to my surprise if was more than I expected. I booked a 2 queen bed room after reviewing many hotels in the area. It cost me just over $400 for the 2 night stay with the attractions package included. I was given room 504 in... More

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215Mark
West Hartford, CT
1 review
3 helpful votes
1 of 5 stars Reviewed 25 August 2011
3
people found this review helpful

Lot's of other places to choose from... don't get ripped off here. "Fallsview" does not necessarily include ANY view of the falls. We paid over $200 for an "Executive" room on the top floor of the Tower building and got a view of the PARKING LOT! Impossible to view any part the falls from this "Fallsview' room. Bait-and-switch scheme. Manager,... More

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Donna Mancuso, Front Office Manager at Quality Hotel Fallsview Cascade, responded to this review
29 November 2011

Thank you for your review of our property. First I would like to acknowledge what we do indeed have fallsview rooms that overlook the American Falls which you would receive if booked.....We are in the area of town called "Fallsview" and almost every property in this area has "fallsview" in the name. I apologize for any problems you had with... More

Jess_Daimon
Toronto
Reviewer
4 reviews
3 helpful votes
4 of 5 stars Reviewed 25 August 2011
2
people found this review helpful

We stayed at the Quality Hotel Cascade August 19-21st - initially we were hesitant as it was listed as a 2.5 star hotel and we had hoped for something more - but with most hotels fully booked and without wanting to pay $300+ a night for a room elsewhere, we thought we'd give it a try. We were very pleasantly... More

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Quality Hotel Fallsview Cascade Also Known As

  • Quality Hotel Niagara Falls
  • Cascade Inn Niagara Falls
Address: 5305 Murray Street, Niagara Falls, Ontario L2G 2J3, Canada

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Quality Hotel Fallsview Cascade
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