My husband and I stayed for three nights for business and pleasure (Wed-Fri). We have Silver Elite status so we received our upgrade to a King Fallsview Suite with the whirlpool tub. The hotel, and frankly the city, was a ghost town from Wednesday to Thursday so parking and check-in were a breeze. The location was a convent to the...
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We were highly impressed with this hotel. We needed a last minute hotel on the way to Toronto and booked by phone less than an hour before we got there, it was at a very good price and included a view of the Falls. The receptionist not only upgraded our room from the 4th to the 12th floor for an...
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Thank you for taking the time to write a review of our hotel. I am pleased to hear that you enjoyed your stay with us. The staff at our hotel truly take great pride in providing excellent customer service to all of our guests. I will definitely share your comments with them as I know they will enjoy hearing them....
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I actually stayed in February of 2012, but only recently joined TripAdvisor.
At that time they were in the process of completinng the renovations to the Hotel and booked a King size Jacuzzi Fallsview room, which had a superb view of the falls. Check-in was courteous, professional, and quick.
The room is Triangular in shape and is exactly as shown...
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Thank you for taking the time to write a review of our hotel. Since your last stay I am happy to say that all renovations are now complete and we have received nothing but compliments about our new look. The fallsview jacuzzi suites indeed offer a spectacular view of the falls. I do hope that should you be in the...
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I have yet to find a hotel where the staff are friendlier and the rooms are nicer then the Radisson Fallsview. My first stay at this hotel was in a city view room and was I ever impressed. The decor is fresh and new, the bed was comfortable, the bathroom was spotless. On top of the room quality, Crystal at...
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Thank you for taking the time to write a review of our hotel. Crystal is a definite asset to our hotel and she exemplifies the type of customer service we at the hotel believe in. I am pleased to see that you have now become a repeat customer . I will definitely pass along your comments to Crystal as I...
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We stayed at the Radisson Fallsview just prior to Christmas, 2011, while in transit through Niagara Falls. The deals on hotel space here in December are excellent, considering the caliber of hotel you get, thanks to inventory that was built to accommodate summer crowds. For the same money you'd pay for a Holiday Inn in Buffalo, you get a luxury...
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I wish to thank you for taking the time to write a review of our hotel. I am pleased to hear that you enjoyed your stay with us. We recently completed our renovations and all of our rooms and public space have been designed for the comfort of our guests. I am glad to hear that you enjoyed our new...
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I was a long time Crowne Plaza Niagara Falls customer, but due to a change in their front desk management (the new one had no idea how to treat loyal customers) I began looking elsewhere. I am so glad that I did because I have found my new hotel and it is great.
I was lucky enough to be upgraded...
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Thank you so much for taking the time to write a review of our hotel. I am pleased to hear that you enjoyed not only your room but our hospitality as well. Each guest room and all public space have been completely renovated so every room is brand new. Mr Johnstone is the most recent addition to our desk and...
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We booked this hotel for 2 nights January 13- January 15. This was our second time staying at the Radisson. We have yet to be dissapointed with our stay at this beautiful hotel. The Radisson has been recently renovated and everything is stunning. The front desk area, the pool, the decor, the rooms- everything is modern and beautiful. We've booked...
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Reviewed 15 August 2011
We booked here for the New Years Eve celebrations and weren't disappointed - we were in a clean, comfortable room with fridge and microwave - everything nice and clean. Any request we had from staff at the front desk or valet folks was handled with good humour and in a timely fashion. The parking situation there was a bit slim...
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Dear drm1997
Thank you for taking the time to write a review of our hotel. I am pleased to see that you enjoyed your stay with us. Niagara Falls has fast become one of the places to ring in the new year and as such parking spaces at times can be very difficult to find. It is good to hear...
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We booked this hotel for 2 nights (30 dec – 1 Jan) for 4 adults. The view was towards Marriott hotel.
The room was clean; the beds comfortable, the bathroom also clean. Free wi-fi was available in the room. The price was a little bit too expensive.
The only thing was that the parking was not free (20 $ per...
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Thank you for taking the time to write a review of our hotel. I am pleased that you enjoyed your stay with us. Niagara Falls has definitely become one of the places to be on New Years Eve and as such rooms and parking are at a premium in Niagara Falls. We do thank you for choosing our hotel to...
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Booked the Radisson as a last resort since many of the other hotels were already sold out when we were booking. We arrived at our hotel at 3PM, and were informed that we would not be able to check in until 4PM with no exceptions. The hotel lobby was not busy at this time, though they assured me there was...
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Thank you for taking the time to write a review of your stay. I do apologize that we did not have any available rooms to move you to on New Years Eve. As you can see from the other reviews posted here your stay is not the typical experience of our hotel. I do thank you for bringing your experience...
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