Any previous issues seemed to be resolved. As others have indicated, this hotel does not have a view of the falls. This hotel has been completely refurbished ,they were working on the lobby and front entrance when we stayed. It is by far the least expensive hotel in this area, but it was great. Want a great view of the... more

I recently stayed at the Fallsview Plaza for their $49.95 special. I had a problem with the pay for view movie channel which was accidently activated and was on for less than a couple of minute before I realized the problem. When I tried to clear up the problem no one including the hotel manager was of any assistance. In... more

We booked a jr presidential room, having received "special promotion" by email(since they are changing their name). First one they had us checked into smelled like a cigar party just got finished, although this was a non-smoking room. We got a different room... However if the word "presidential exists in the room title, I would expect something in the room... more

To make a long story short, this hotel will try to rip you off..I was basically called a liar when they tried to charge me almost $200 more for two rooms that I had booked over the phone..no wonder they don't want you to pay up front, they want to wait so the rates rise and they can try to... more

I was very hesitant to stay at this hotel after reading some of the other reviews on here. We arrived at 2pm and asked if we could check in early. They said no problem and gave us our room keys. When we got up to the room, it had not been done by housekeeping yet. SO we went back down... more

We found a 2-night special for a much needed getaway - $49.95 per night for a room with a king bed, includes shuttle and a $45 coupon for the Keg or 3 other restaurants. The $45 coupon turned out to be $40 and when I asked why they said it had something to do with the taxes. What a crock!!... more

Our group of 10 stayed at the Falls Plaza on a guy's weekend. After reading some of the other reviews we were nervous. Having said that, I think its important for those thinking of staying at the Falls Plaza to know the truth. The staff at the desk are excellent. We initially booked three rooms, but the desk staff figured... more

I stayed at this hotel in 6/23/09 and nearly three months later a charge showed up on my credit card. I clearly remember my stay, and I did not, repeat, did not take or damage anything. I called, and without looking up my file (didn't even ask my name), the manager knew right off the bat the charge was for... more

This hotel is not near the falls and has the cheek to charge $12 per day for parking in an area where parking costs $5. The hotel requires a facelift and is overpriced. Niagara is tacky and a better area is Niagara on the Lake more