I just stayed here and is was o.k... I found the staff excellent and the morning brekkie o.k..Rooms avergage at most as the T.V was an older style (As in not a flat screen) Quiet and clean. Wifi worked well. Biggest draw back is there is nothing in the area but for the airport..I.E shopping or good places to eat.
More
Dear Guest,
Thanks for the nice comments! We will undergo renovations this year and will replace all the TV's, carpets and furniture. We will then have a much newer product to offer. Thanks
More
We stayed at the Fairfield at the end of our out of country trip once again, and again it was exactly what we needed. Got a great rate that included 8 nights of parking, and a room with a king sized bed for a night. We parked our car here and their shuttle took us for the very quick trip...
More
Dear Guest,
Thanks for your kind review! I am glad that we made your stay comfortable. Thanks
More
I recently stayed at the hotel (Jan 14, 2012) and got several bites all over my body. I was seen at a walk in clinic where the Doctor indicated it was not bed bugs however some kind of mite/tick. When I brought this up to management’s attention, they continued to charge us for the room and offered no compensation. They...
More
Dear Guest,
Apologies for the miscommunication! There are no bed bugs at the hotel. The Front Desk has responded over your e-mail regarding the issue. We have a pest control contract to maintain our hotel through a very reputed company. We would request you to stay with us and give us another chance. Thanks
More
I stayed at this hotel last weekend and my experience was not what I was used to expecting at a similar Marriott Hotel. I was walked in on 3 times, which at any hotel is just plain unacceptable, ESPECIALLY IF THE DO NOT DISTURB SIGN IS ON THE DOOR.
The comfortable beds and sheets are what the Marriott is known...
More
I spend about sixty (!) nights a year in Toronto airport hotels for work related reasons. Over the past year I've stayed at the various Marriott and Hilton brand hotels in the area. All of them have their pros and cons. During the winter months I stay at this Fairfield Inn, the Hampton Inn or Hilton Garden Inn, as those...
More
Stayed one night and got bug bites all over my body. Had to throw away clothing, suitcase, and go to the doctor after my trip. General Manager offered no compensation, would never stay here again.
More
Dear Guest,
Thanks for your reviews. After thorough investigation, we did not find any bed bugs in the rooms. Bed bugs might be contracted via different travel means like airplanes, rental cars and theatres.
In order to keep you a loyal Marriott Guest. We would like to still keep our original offer for reward points open for you. I hope...
More
It is clean and comfortable, close to Toronto international airport, but telephone calls requesting the shuttle pick up get hardly any response. The automated voice response leaves you hanging in the air, whatever number you press. We ended up taking a taxi to get to the hotel.
More
Dear Guest,
Thanks for your response. Our shuttle services the airport every half hour on top of the hour. We will be undergoing renovations very soon and will have a beautiful product to be offered.
Rest assured, we will be presenting one of the best products in the area. Thanks
More
Stay semi-regularly on a corporate plan. Good value as such, decent breakfast & well equipped rooms. Nothing nearby but it's an airport hotel so proximity to travel port is the key.
I used the pool on a rare visit with my kids along. The area is very small but they had fun. I did note (see photo) that the pool...
More
Dear Guest,
Thanks for your helpful reviews. We have a preventive maintenance schedule for our pools. We clean them daily to avoid any discomfort to our guests.
In terms of our rooms and building in general, i am pleased to announce that we will start our renovations very soon and will have a much better product to offer. Thanks
More
Stayed her for a night in November as I had an early morning flight. Check-in was fast. No free parking for Platinum members like a couple of the other Toronto airport Marriott branded hotels.
Was upgraded to 2 bedroom suite. Room was clean... bed was ok. Checked in late at night - housekeeping left the newspaper from earlier in the...
More
Dear Guest,
Thanks for sharing your kind reviews with us. We are constantly working to more than satisfy' our guests. We also will be having our renovations very soon and will have an even better product to offer. Thanks
More
I think the biggest problem I had with this hotel, is that it was packed. It was full of hockey teams and cheer leading squads. The breakfast area is very tiny and not able to accomodate that many people, same with the pool area.
The rooms were nice size and clean.
More
Dear Guest,
Thanks for writing your review on the Trip Advisor. I apologize for the feeling of lack of space in our Breakfast Area. Our Breakfast Area seats about 45 people at once. We are going in for our renovations next year and will have an even bigger breakfast area for our guests.
As a positive note, we do offer...
More
72 Reviews
88 Reviews
