The Delta has been our hotel of choice when flying out of Toronto. We have stayed here numerous times. Some of the reasons we keep returning are: location, just off the 401, the bonus of covered parking, especially when returning from sunny destinations in the winter. The rooms are always clean, the shuttle service to and from the airport is...
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I live in Toronto..and when I want a night stay away from home this is my hotel of choice. My girlfriend and I have stayed here several times and found it to be a very relaxing place especially the sauna, pool,hot tub. Restaurant seems good although never eaten there..many eateries around area. Close highway and amenities everywhere.The front desk staff...
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Thank you for taking the time to share your feedback about your recent visit. Great to hear that you had a pleasant stay and that you particularly found our pool and hot tub enjoyable. I will certainly share your feedback with Amal, she truly is an asset to our Front Desk team.
We look forward to welcoming you back at...
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many times we have use this hotel for our park,stay,and fly hotel and each time have enjoyed the on-site parking garage, prompt shuttle sevice and friendly, accomodating check-in staff that even up-graded us to a REAL COMFY KING BED on our late return vac from the Dominican !! Many Thanks !!
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Great to hear that you enjoyed our 'Sanctuary Beds' and that our 'park, sleep and fly' option offered everything you were looking for. We certainly appreciate your loyalty to our hotel and look forward to welcoming you back at Delta Toronto Airport West.
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It was an amazing experience when I needed it most...I had just been informed that I had missed my connecting flight and would be spending the evening in Toronto. Follow that up by the airline misplacing my suitcase and me waiting alone in baggage claim for over two hours. From the minute I got to the hotel everyone was so...
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What a great review about your stay at our hotel! Thank you for taking the time to comment on your experience. I have shared your feedback with our team and have recognized them for creating such a positive impression. We look forward to welcoming you back at Delta Toronto Airport West.
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Great service at the front desk and restaurant, rooms are very comfortable with many pillow options. My only complaint were the inroom heaters - they don't have a exact temperature setting and I found the heater kicking in until the room was swelteringly hot and then shutting off until the room was uncomfortably cold. That being said I would consider...
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Thank you for sharing your feedback about your recent visit. Great to read that you enjoyed your room and the service you received at the Front Desk and in the restaurant. I am sorry though that you faced a challenge with the heater in your room. This information has been passed on to our Chief Engineer.
We look forward to...
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I was at this hotel for a full week. My stay was made extremely comfortable through the attentiveness and service orientation of the staff. One staff member who stood out was Mousa, the gentleman who arranged travel and who took care of many small items on behalf of myself and members of my group. The only item keeping this hotel...
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Thank you very much for posting a review and most of all for making mention of one of our team members. Mousa is truly an asset to our team and I will gladly share your feedback with him.
We hope that we will soon have the opportunity again to welcome you at Delta Toronto Airport West.
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We booked this thru a travel agent as a park sleep and fly the night before our trip to Mexico. Check in was fine she told us where to park the cars for the week stay and gave us a slip with the phone number(s) to call after our return for the shuttle to pick us up. We went to...
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Thank you very much for taking the time to give us feedback on your recent stay. I am very sorry about the challenges you faced when returning from your trip. Please let me assure you that your experience is not indicative of our standards and service levels. Your concerns have been brought to the attention of our Front Office Manager...
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My husband and I stayed here at the beginning of Jan 2012 with the park and fly package before our vacation. The main reason we chose it was because of the covered parking lot where our car would be staying - no shovelling now off of our car on our return! However the hotel itself was very nice and we...
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Thank you for your feedback about your recent visit to our hotel. I am glad that you enjoyed your stay with us and that we were able to accommodate your needs. I am very sorry about your experience in our Lounge and have shared your comments with our Restaurant Manager for follow-up. We look forward to your next stay at...
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The staff at the front desk are very nice and personable.Also helpful.
The shuttle drivers too are great
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Thank you very much for your favorable review! It gives me great pleasure to share your feedback with our drivers and Front Desk team.
We hope that we will have the opportunity to welcome you back at Delta Toronto Airport West.
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Stayed one night ( premier room ) in December 2011 when needed an onernight stopover hotel near Toronto airport. Room had all we needed, good beds, big bathroom ( with shampoos and soaps ), coffee making facilities, TV, efficient shuttle service to airport, friendly staff and good location. Close the hotel there are several good restaurants ( we had dinner...
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Thank you for these favorable comments about our hotel! It is great to read that you enjoyed your stay and that you found everything you were looking for in our facilities and services. We hope that your future travels will bring you back to our area and to Delta Toronto Airport West.
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91 Reviews
72 Reviews
