Being a local, I know this hotel reasonably well, though have not stayed the night in recent memory. I booked a room here on my wedding night, and asked the Sheraton booking agent to make a note that my stay was for that reason, and that I'd be looking for an early check-in - my groomsman and I needed a... More

Had two nights here as part of a touring holiday. Found it to be a great location in the middle of the town, and staff very helpful. Room was clean, sheets and bedding spotless and we could not fault it in any way. Good shower with instant hot water. Was on the eighth floor with good views over the town,... More

Booked two nights at the Sheraton, expecting a clean , comfortable room. We started out in a king room. Upon entering the room it struck me as dingy and tired and immediately noticed the stale smell. The fan in the bathroom didn't work. We called the front desk to let them know about the fan and the response from them... More

The hotel room we had was the standard double queen set-up. It was basic and pretty institutional to be honest. The room was clean, No real sitting area to speak of despite that they jammed a chair beween the bed and the wall. The beds and linens were nice and the shower decent so for me, it was pretty good... More

We stayed in a suite on the top floor. The room was well-kept and comfortable. The only downsides were that the pool was closed for maintenance and the cable TV, rather than being clear, seemed to be received from rabbit ears. This was a local cable problem and not a hotel problem though. Would definitely stay there again. Convenient parking... More

This is a great hotel and very well located in downtown Kingston. We arrived, parked in the underground parking lot came to reception and the check-in process was quick and painless. Also, when leaving the hotel all you do is scan your room key in the parking garage and the gate opens, you drop the keys in the box provided... More

The hotel grew on me during our 2 night stay. At first l was quite disappointed with our room, it had a musty or chemical smell but that seemed to go away and we wondered if it was connected to the pool issue. The plastic glasses were quite unacceptable but we easily obtained any size of glass we requested. The... More

We stayed here for a wedding. The rooms were very clean and pleasant. The front desk staff was very friendly and accommodating. We had 4 rooms and they allowed late check- out on three of them. Free Wifi. Convenient parking. Good overall value and good location.

I guess I should start my review with a note that some of the issues during our stay were out of the hands of the Four point. We picked this hotel because the location looked handy, and we were planning on taking a look at Queens for my daughter. The location was great, although Kingston is such a walk-able city,... More